Shipping & Returns

Shipping And Handling

Orders for battery products have to be shipped using a courier which will require a signature on delivery. All next day delivery orders (UK only) are sent via courier in most cases. Any customers charges are the responsibility of the customer as are any additional delivery charges (e.g. re-delivery attempts). Please note, we are unable to ship to BFPO addresses unfortunately.

Delivery Schedule

We will process your order immediately and aim to ship your order to you within two working days. If your deliver is to a UK address, you can expect to receive your order within 3 working days from despatch. International orders are generally received in under 10 working days.

Please note: if you require and pay for next day delivery (UK orders only) your order MUST be placed BEFORE 2pm in order to guarantee next day delivery. Any order placed after that time may not be sent out until the following day, although we will still send it via next day delivery at that time. Any order placed on a Friday after 2pm and requiring next day delivery will be sent out on the following Monday (next working day) for delivery on Tuesday. We will not be held liable for any order placed after 2pm that require next day delivery and does not ship on the day of ordering.

Please note: Orders placed from countries within the EU will be sent from our UK Warehouse. Our pricing does not include duties and taxes for your region on arrival of your order. This may mean the courier may charge import duties and taxes on top of the price you have paid for your order.

Back Orders

If your item is not in stock we will always place it on back order for you and will ship the item as soon as additional stock arrives. You will always be emailed with the option to cancel your order if you would rather not wait.