New York City’s iconic landmarks – the 9/11 Memorial, Statue of Liberty, and Ellis Island – stand as poignant reminders of the nation’s resilience and diversity. The 9/11 Memorial’s reflective pools and exhibits honor the victims of a tragic past, while the Statue of Liberty symbolizes the hope and freedom that have drawn millions to America’s shores. Across the harbor, Ellis Island chronicles the immigrant experience, showcasing the diverse threads that have woven together the fabric of American society. Exploring these sites offers a profound journey through the city’s complex history – one that challenges visitors to reflect on the past and contemplate the future.
Key Points

- The tour covers iconic NYC landmarks like the 9/11 Memorial, Battery Park, Ellis Island, and the Statue of Liberty in a half-day guided experience.
- The tour group size is limited to 20 participants for a more personalized and intimate experience.
- The tour includes roundtrip ferry tickets, entrance fees, and an expert local guide to provide insights and context.
- The tour offers accessibility features like wheelchair and stroller accessibility, as well as allowing service animals.
- Reviews are mixed, with praise for knowledgeable guides but concerns about misleading itineraries and poor organization.
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Contents
- Key Points
- Tour Overview
- Location and Duration
- Included Features
- Tour Experience
- Customer Feedback
- Positive Experiences
- Negative Experiences
- Recommendations
- Frequently Asked Questions
- Can I Take Photos at the Memorial Sites?
- How Much Time Should I Allocate for Each Attraction?
- Is Food and Refreshment Available on the Tour?
- Can I Leave the Group to Explore on My Own?
- Is There a Dress Code or Special Requirements for the Tour?
- Recap
- Our Top Picks in New York City
- More Tour Reviews in New York City
- Not for you? Here's more things to do in New York City we have recnetly reviewed
Tour Overview

The 9/11 Memorial Statue of Liberty & Ellis Island tour is a half-day excursion that takes visitors on a guided journey through some of New York City’s most iconic landmarks.
The tour covers the 9/11 Memorial, Battery Park, Ellis Island, and the Statue of Liberty, with a maximum group size of 20 travelers. Guests start their adventure at a centrally located meeting point before embarking on the roundtrip ferry ride.
Along the way, an expert local guide shares insights and lesser-known facts, providing a comprehensive experience. The tour is wheelchair and stroller accessible, and service animals are welcome.
Customers have given mixed reviews, with some praising the knowledgeable guides while others report poor organization and service.
You can also read our reviews of more tours and experiences in New York City.
Location and Duration
This tour takes place in New York City, USA, with the meeting point located at 24 State St, near a Starbucks.
The experience lasts for a half-day, with the first tour departing at 8:30 AM. Travelers can expect to cover significant landmarks such as the 9/11 Memorial, Battery Park, Ellis Island, and the Statue of Liberty.
Group sizes are capped at a maximum of 20 participants, ensuring a more intimate and personalized experience. The tour is wheelchair and stroller accessible, and service animals are allowed.
Conveniently, the meeting point is situated near public transportation, making it easily accessible for visitors to the city.
Included Features

With the 9/11 Memorial Statue of Liberty & Ellis Island tour, travelers can expect a comprehensive experience that includes roundtrip ferry tickets and entrance fees to the featured landmarks.
An expert NYC local guide leads the way, sharing insights and lesser-known facts about the sites along the journey. Participants can take advantage of the convenient pickup from the centrally located meeting point, and the tour is accessible for wheelchair users and those with strollers.
Plus, service animals are permitted, and the tour is situated near public transportation options.
The tour’s included features:
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Expert NYC local guide
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Roundtrip ferry tickets and entrance fees
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Convenient pickup from a centrally located meeting point
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Wheelchair and stroller accessibility
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Allowance for service animals
Tour Experience

Guided walking tours of the 9/11 Memorial, Battery Park, Ellis Island, and Statue of Liberty offer participants a comprehensive experience of these significant landmarks. The local guide shares insights and lesser-known facts throughout the journey, providing context and enhancing the overall tour.
However, travelers have expressed mixed experiences regarding the quality of the guides, with some praising their knowledge and enthusiasm while others reported poor service and organization. Some participants have felt that the tour’s itinerary was misleading, and they lacked proper guidance at the various attractions.
Plus, there have been complaints about the tour’s overall organization, with some travelers feeling that the experience was overpriced and didn’t include all the promised attractions.
Customer Feedback

Travelers have expressed both positive and negative experiences with the 9/11 Memorial, Ellis Island, and Statue of Liberty tour.
Some praised guides like Leanne and Kyle for their knowledge and engaging storytelling, noting the tour provided a comprehensive experience of significant landmarks.
However, others complained about misleading itineraries, lack of guided support at attractions, and poor customer service and organization.
Several travelers felt the tour was overpriced and didn’t include promised attractions.
Positive experiences: Knowledgeable, enthusiastic guides; comprehensive tour of landmarks.
Negative experiences: Misleading itineraries, lack of support, poor organization, overpriced.
Specific issues: Being left without proper guidance, missing promised attractions.
Recommendations: Verify details, read recent reviews, ensure timely arrival.
Refund policy: No refunds for missed tours due to late or non-arrival.
Positive Experiences

Tour guides like Leanne and Kyle received high praise for their knowledgeable insights and engaging storytelling, captivating participants with lesser-known facts about the historical landmarks.
Travelers appreciated the comprehensive experience, which allowed them to explore significant sites like the 9/11 Memorial, Battery Park, Ellis Island, and the Statue of Liberty without the stress of navigating on their own.
The guided tours reduced the burden of planning and logistics, enabling visitors to enjoy the rich history and cultural significance of these iconic New York City attractions.
Many reviewers highlighted the guides’ enthusiasm and ability to bring the stories of these landmarks to life, contributing to an overall memorable and educational experience.
Negative Experiences

Despite the comprehensive nature of the tours, some participants expressed disappointment with misleading itineraries and a lack of guided support at the attractions. Certain travelers felt that the service and organization of the tours fell short of expectations, with issues ranging from being left without proper guidance to feeling the overall experience was overpriced and didn’t include all the promised elements.
Some of the negative experiences reported by customers include:
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Complaints about misleading itineraries and lack of guided support at attractions
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Issues with customer service and organization, including being left without proper guidance
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Feeling the tour was overpriced and didn’t include promised attractions
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Dissatisfaction with the quality of guides, with some reporting poor service and organization
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Concerns about the value for money, with the experience not meeting expectations.
Recommendations

To ensure a satisfactory experience, it’s advisable for prospective participants to thoroughly verify the tour details and read recent reviews before booking.
Some travelers have recommended specific guides, like Leanne and Kyle, who provide a better overall experience with their extensive knowledge and engaging storytelling.
It’s also crucial to arrive on time, as the tour operator doesn’t issue refunds for missed departures.
While the tour provides a convenient and comprehensive experience of significant landmarks, some travelers have reported issues with misleading itineraries and lack of guide support at attractions.
Therefore, it’s essential to manage expectations and be prepared for potential organizational challenges to make the most of this 9/11 Memorial, Statue of Liberty, and Ellis Island tour.
Frequently Asked Questions
Can I Take Photos at the Memorial Sites?
Yes, visitors can generally take photos at the memorial sites. However, some restrictions may apply, such as prohibiting flash photography or tripod use. It’s best to check with on-site staff for any specific guidelines before taking photos.
How Much Time Should I Allocate for Each Attraction?
Visitors should plan to spend approximately 1-2 hours at each key attraction to fully experience the sites. This allows time to explore the exhibits, listen to the guide’s commentary, and take in the historical significance of each landmark.
Is Food and Refreshment Available on the Tour?
The tour does not include any food or refreshments. Travelers are responsible for bringing their own meals and snacks. There are opportunities to purchase food and drinks at the various sites visited during the tour.
Can I Leave the Group to Explore on My Own?
Participants can typically explore on their own during the tour, though it’s recommended to stay with the group for the full guided experience. Leaving the group may result in missing key information or getting separated from the tour.
Is There a Dress Code or Special Requirements for the Tour?
There is no strict dress code, but visitors are advised to dress comfortably for walking. Sturdy shoes, weather-appropriate clothing, and sun protection are recommended. Certain attractions may have additional requirements, such as no large bags or backpacks.
9/11 Memorial Statue of Liberty & Ellis Island
“Great tour. Seeing the statue up close was mind blowing. Pictures don’t do it justice. Ellis Island was also great and featured some great views …”
Recap
The 9/11 Memorial, Statue of Liberty, and Ellis Island tour offers an immersive experience that honors the resilience and diversity of New York City.
Visitors can explore the poignant 9/11 exhibits, marvel at the iconic Lady Liberty, and discover the rich immigrant history at Ellis Island.
This comprehensive tour provides a profound understanding of the nation’s past and its enduring spirit.

























