Navigating Tokyo’s bustling streets has never been easier thanks to the convenient mobile WiFi pick-up location in Shinjuku. Travelers can seamlessly access reliable internet connectivity, ensuring they stay connected throughout their Japan adventure. With flexible business hours and a range of customizable options, this service caters to the diverse needs of visitors. But what sets this mobile WiFi solution apart, and how can it enhance your sightseeing experience in the city? Delve deeper to uncover the advantages that could make your Tokyo trip truly unforgettable.
Key Points

- Pick up mobile WiFi router at KDX Higashi Shinjuku Building, 5th floor, 2-4-10 Kabuki-cho, Shinjuku-ku, Tokyo.
- Counter open from 10:00 to 18:00, Monday through Friday, for convenient access during business hours.
- Pricing starts at ¥2,019 per person for a flexible rental period of 5 to 30 days.
- Includes USB cable and wall plug, with optional extras like insurance coverage and portable battery pack.
- Data capped at 3GB per day, with additional fees for late returns or lost/damaged devices.
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Contents
- Key Points
- Product Overview
- Pickup and Return Location
- Business Hours
- Pricing and Booking
- Included and Optional Extras
- Data Limitations
- Additional Fees
- Refund and Return Policy
- Frequently Asked Questions
- Can I Pick up the Device at the Airport?
- How Do I Return the Device if I’m Not in Tokyo?
- What Happens if I Exceed the Daily Data Limit?
- Is the Device Compatible With My Smartphone?
- Can I Share the Device With Other Travelers?
- Recap
- Our Top Picks in Tokyo
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Product Overview
The Shinjuku Mobile WiFi Pick-up offers a portable 4G LTE router that can connect up to 5 devices, allowing travelers to stay connected throughout their journey across Japan.
This convenient solution provides high-speed internet access, ensuring you can easily access maps, messaging apps, and online resources during your trip.
With its compact design, the router is easy to carry and use, making it an essential travel companion.
Whether you’re exploring the bustling streets of Shinjuku or venturing to other parts of the country, the Shinjuku Mobile WiFi Pick-up keeps you connected, empowering you to make the most of your time in Japan.
You can also read our reviews of more tours and experiences in Tokyo.
Pickup and Return Location
Customers can pick up the Shinjuku Mobile WiFi router at the dedicated counter located in the KDX Higashi Shinjuku Building on the 5th floor, at the address 2-4-10 Kabuki-cho, Shinjuku-ku, Tokyo.
The counter is open from 10:00 to 18:00, Monday through Friday, providing convenient access during business hours.
The return can be done at the same counter or at other airport locations, or by shipping the device. This flexible return policy ensures a hassle-free experience for customers.
Regardless of the pickup or return method, the process is designed to be straightforward, allowing travelers to stay connected throughout their time in Japan.
Business Hours
The Shinjuku Mobile WiFi counter operates from 10:00 to 18:00, Monday through Friday, providing travelers convenient access to pick up and return the device during standard business hours. This schedule allows customers to easily fit the pickup and drop-off into their itinerary, ensuring a seamless connectivity experience throughout their stay in Japan.
| Time | Monday – Friday |
|---|---|
| 10:00 – 11:00 | Open |
| 11:00 – 12:00 | Open |
| 12:00 – 13:00 | Open |
| 13:00 – 18:00 | Open |
With the counter’s efficient and consistent operating hours, travelers can have peace of mind knowing they can access the mobile WiFi router when needed, keeping them connected during their journey in Japan.
Pricing and Booking
Pricing for the Shinjuku Mobile WiFi service starts at ¥2,019 per person, offering travelers a cost-effective solution for staying connected throughout their visit to Japan.
Customers can reserve the device online and pay at a later time, providing flexibility in planning their trip. The rental period is valid for 5 to 30 days, allowing users to choose the duration that best suits their travel needs.
This convenient booking process ensures a seamless experience, as travelers can secure their device in advance without the need for immediate payment.
Whether planning a short weekend getaway or an extended exploration of Japan, the Shinjuku Mobile WiFi service provides a reliable and affordable way to stay online during the journey.
More Great Tours NearbyIncluded and Optional Extras
Alongside the mobile WiFi router, users receive a USB cable and wall plug, ensuring they’ve the necessary accessories to power and connect the device.
Plus, customers can opt for further enhancements, such as full insurance coverage, a portable battery pack, and the Pocketalk mobile translator, tailoring their rental to their specific needs.
The full insurance option provides peace of mind in case of any damage or loss, while the battery pack ensures constant connectivity during their travels.
The Pocketalk translation device can be a valuable tool for those seeking to overcome language barriers while exploring Japan’s vibrant capital.
These optional extras allow travelers to customize their mobile WiFi experience for a seamless and hassle-free journey.
Data Limitations
Users should keep in mind that the high-speed data provided with the mobile WiFi router is capped at 3GB per day. Exceeding this limit may result in additional fees or slower speeds, so travelers are encouraged to monitor their usage and plan accordingly during their stay.
While the router offers a convenient way to stay connected across Japan, it’s important to be mindful of the data restrictions to avoid any unexpected charges. The 3GB limit should be more than enough for basic web browsing, email, and social media, but those streaming video or using data-heavy apps may want to consider purchasing additional data packages.
Additional Fees
Beyond the initial cost, there are additional fees that travelers should be aware of when using the Shinjuku Mobile WiFi service. Late returns, device extensions, and lost or damaged units can all incur extra charges, which can quickly add up if not properly managed. It’s crucial for users to review the policy details and plan accordingly to avoid any unexpected expenses during their trip.
Extending the rental period beyond the initial booking will result in additional daily fees. Similarly, failing to return the device on time will lead to late return penalties. And if the unit is lost or damaged, the full replacement cost may be charged.
Refund and Return Policy
The Shinjuku Mobile WiFi service has a strict no-refund policy, as travelers are required to pick up the device in person. Should they fail to do so, they’ll not receive any refund for the unused rental period.
Users can return the device at the Shinjuku counter or other authorized locations prior to the end of the rental period. Late returns may incur additional fees, and lost or damaged devices will also result in charges.
The service doesn’t offer refunds after the device has been picked up and taken through security or immigration.
Frequently Asked Questions
Can I Pick up the Device at the Airport?
No, you cannot pick up the device at the airport. The mobile WiFi router must be picked up at the designated Shinjuku Counter during business hours. Other return locations are available, but the device cannot be collected at the airport.
How Do I Return the Device if I’m Not in Tokyo?
The device can be returned at other airport counters or by shipping it back. However, there are no return locations available after going through security or immigration at the airport.
What Happens if I Exceed the Daily Data Limit?
If you exceed the daily 3GB data limit, you’ll be charged additional fees. To avoid this, monitor your usage and consider purchasing a higher data plan or optional extras like a mobile battery. Exceeding the limit may result in reduced speeds.
Is the Device Compatible With My Smartphone?
The mobile WiFi router is compatible with most smartphones. It connects up to 5 devices simultaneously, allowing you to stay connected on the go. To confirm compatibility, check your device specifications or contact the service provider.
Can I Share the Device With Other Travelers?
The mobile WiFi router can be shared with other travelers. It connects up to 5 devices, allowing users to stay connected together. However, the high-speed data is limited to 3GB per day, so heavy usage may require additional fees.
Tokyo: Shinjuku Mobile WiFi Pick-up
Recap
The Shinjuku mobile WiFi pickup location in Tokyo offers a convenient and accessible solution for travelers seeking reliable internet connectivity.
With a range of included and optional extras, the service ensures a customizable and cost-effective experience, catering to diverse connectivity needs during one’s stay in Japan.
The hassle-free pickup and return process, along with the flexible business hours, make this an attractive option for visitors.
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