Traveling from Hoi An’s city center to the scenic Hai Van Pass or Lang Co can be a breeze with the private transfer service. Passengers can choose from a range of air-conditioned vehicles, each catering to different group sizes and luggage needs. With Vietnamese-speaking drivers, toll fees, and 24/7 customer support, the transfer ensures a seamless journey. But what sets this service apart, and why should you consider it for your trip? Let’s take a closer look.
Key Points
- Private one-way transfer service available between Hoi An City Center and Hai Van/Lang Co, with a typical transfer duration of 1.5 hours.
- Vehicle options include 4-seater, 7-seater, and 16-seater, accommodating up to 2, 3, and 8 passengers respectively, with air-conditioning and Vietnamese-speaking drivers.
- Luggage allowance includes 1 suitcase up to 24 inches and 20 kg, plus 1 personal bag, with excess luggage potentially incurring additional costs.
- Additional language options for drivers available for a surcharge, and 24/7 customer service support on WhatsApp.
- Overtime and late/early surcharges apply for the transfer service, with rates varying based on the selected vehicle option.
👉 Check out our guide to the 25 Best Cruises And Boat Tours In Hoi An
Contents
- Key Points
- Transfer Details
- Available Vehicle Options
- Luggage Allowance
- Driver Information
- Inclusions and Fees
- Booking and Reservation
- Customer Service and Support
- Frequently Asked Questions
- What Is the Difference Between Hai Van and Lang Co?
- Are Stops Allowed During the Transfer?
- Can I Change the Pickup or Drop-Off Location?
- How Do I Contact the Driver During the Transfer?
- Is There an Option to Request a Specific Vehicle Model?
- Recap
- Our Top Picks in Hoi An
- More Private Drivers in Hoi An
- More Private Tours in Hoi An
- More Tour Reviews in Hoi An
- Not for you? Here's more things to do in Hoi An we have recnetly reviewed
Transfer Details
The private 1-way transfer service between Hoi An City Center and Hai Van/Lang Co typically takes 1.5 hours.
Customers can choose from three different vehicle options: a 4-seater, a 7-seater, or a 16-seater. Each vehicle can accommodate a maximum of 2, 3, or 8 passengers, respectively.
The transfer service includes a meet-and-greet, an air-conditioned vehicle, and toll fees.
Passengers are allowed one piece of luggage (24 inches, 20 kg max) and one personal bag. Additional luggage may incur extra costs.
The driver speaks Vietnamese, and other language options are available for a surcharge.
24/7 customer support is provided via WhatsApp.
Want to keep it personal? More private experiences we love in Hoi An
Available Vehicle Options
Customers can choose from a 4-seater, a 7-seater, or a 16-seater vehicle for their private transfer between Hoi An City Center and Hai Van/Lang Co.
The 4-seater option can accommodate up to 2 passengers, the 7-seater can take up to 3 passengers, and the 16-seater can hold a maximum of 8 passengers.
All vehicles are air-conditioned and come with a Vietnamese-speaking driver. Customers can request drivers who speak other languages for an additional fee.
Regardless of the vehicle size, each passenger is allowed one suitcase (24 inches, 20 kg max) and one personal bag. Any extra luggage may incur additional costs.
Luggage Allowance
Each passenger is allowed to bring one suitcase up to 24 inches in size and weighing no more than 20 kg, along with one personal bag. Any extra luggage may incur additional costs.
This luggage allowance applies to all vehicle options, including the 4-seater, 7-seater, and 16-seater.
It’s important to note that the driver will assist with loading and unloading the luggage. Passengers should avoid bringing oversized or excessive luggage, as this could result in additional fees.
Driver Information
Along With the luggage guidelines, the transfer service also provides driver information. Customers can also expect 24/7 customer service support on WhatsApp should they need to reach the driver or the transfer company.
Drivers are Vietnamese-speaking, but other language options are available for an additional fee.
The driver highlights include:
- Vietnamese-speaking drivers
- Other language options available for a surcharge
- 24/7 customer service support on WhatsApp
- Reliable and courteous customer service
Inclusions and Fees
The private transfer service includes a one-way transfer between Hoi An City Center and Hai Van/Lang Co, along with a meet-and-greet, air-conditioned vehicle, and toll fees.
Passengers are allowed one piece of luggage (24 inches, 20 kg max) and one personal bag per person. Additional luggage may incur extra costs.
The driver speaks Vietnamese, and other language options are available with a surcharge.
If the transfer takes longer than the estimated 1.5 hours, there’s an overtime fee of $13/$13/$14 per hour for the 4/7/16 seater vehicles, respectively.
There’s also a late/early surcharge of $7/$8/$10 for the 4/7/16 seater vehicles if the transfer is during the 22:00 to 5:00 timeframe.
Here are more great tours and experiences we've reviewed in Hoi An
Booking and Reservation
To book the private transfer, customers can provide their travel details and preferred vehicle size via the website or contact the customer service team available 24/7 on WhatsApp.
The booking process is quick and straightforward, with the following key details:
- Flexible booking options: customers can book in advance or on the day of travel
- Secure payment methods: major credit cards and PayPal are accepted
- Confirmation details: customers will receive a booking confirmation with all the necessary information
- Modifications and cancellations: changes to the reservation can be made subject to availability, and cancellations are possible with a full refund up to 24 hours prior to the scheduled transfer
The team is dedicated to ensuring a seamless and hassle-free experience for all customers.
Customer Service and Support
The company provides 24/7 customer support via WhatsApp, ensuring travelers can reach the team at any time with questions or concerns. The driver provided for the transfer service is fluent in Vietnamese, and additional language support is available for a surcharge. To accommodate passengers’ needs, the company offers various vehicle options, from 4-seater to 16-seater, with clear guidelines on luggage allowance and additional fees.
| Vehicle Options | Passenger Capacity | Overtime Fee (per hour) |
|---|---|---|
| 4-seater | 2 | $13 |
| 7-seater | 3 | $13 |
| 16-seater | 8 | $14 |
The company’s commitment to customer satisfaction is evident in their responsive support and flexible transfer options, making the journey from Hoi An Center to Hai Van/Lang Co a seamless experience.
Frequently Asked Questions
What Is the Difference Between Hai Van and Lang Co?
Hai Van and Lang Co are two different destinations. Hai Van is a mountain pass, while Lang Co is a coastal town. The transfer service provides transportation between Hoi An center and these distinct locations.
Are Stops Allowed During the Transfer?
The transfer service generally does not allow stops along the way. The service give you a direct, private transfer from the pickup location to the destination. Any stops or detours would need to be discussed with the provider prior to the transfer.
Can I Change the Pickup or Drop-Off Location?
The customer can change the pickup or drop-off location, but it may incur an additional fee depending on the new location’s distance from the original route. The provider should be contacted to discuss and confirm any changes and associated costs.
How Do I Contact the Driver During the Transfer?
The customer can contact the driver during the transfer through the 24/7 WhatsApp customer service. The driver speaks Vietnamese, and other languages may be available for an additional surcharge.
Is There an Option to Request a Specific Vehicle Model?
While there is no option to request a specific vehicle model, customers can choose from available vehicle options that accommodate 2, 3, or 8 passengers. The driver will provide the appropriate vehicle based on the customer’s needs.
Private Transfer: Hoi An Center to Hai Van/ Lang Co
Recap
Private transfer from Hoi An to Hai Van/Lang Co offers a convenient and comfortable way to travel. Passengers can choose from various vehicle options to suit their group size and luggage requirements.
The service includes a meet-and-greet, Vietnamese-speaking drivers, and toll fees, ensuring a hassle-free journey.
With 24/7 customer support, travelers can book with confidence and focus on their destination.
You can check availability for your dates here:
