A Practical Look at the 12 Apostles and Great Ocean Road Tour from Melbourne
Planning a trip along Australia’s famous coastline? Many travelers consider a guided tour to see the spectacular Twelve Apostles and explore the Great Ocean Road. While this particular offering from Get Routa promises a full day of sightseeing, the experience appears to fall short in some key areas.
We’re here to help you decide if this tour fits your travel style. On one hand, it offers stunning scenery and a variety of stops, which many find rewarding. On the other, recent reviews hint at poor communication and logistical issues that could impact your day. Whether you’re seeking a hassle-free adventure or a memorable tour with reliable service, we’ll break down what you need to know.
What we like about this tour is the opportunity to see wildlife in Kennett River and walk among ancient rainforest at Maits Rest—these are authentic experiences that bring the landscape alive. Plus, the scenic drives and landmark visits promise plenty of photo opportunities.
However, a significant consideration is the lack of a confirmed schedule in poor weather, plus the one-star review pointing out a no-show and poor communication. If you’re looking for a seamless, well-organized day, these issues might cause frustration.
This tour might be best suited for adventurous travelers willing to accept some unpredictability, or those who want to explore the highlights with a guide but don’t mind potential setbacks. If promptness and clear communication are your priorities, you might want to explore other options.
Key Points

- Stunning Scenery: The tour covers all the major landmarks like the Twelve Apostles and Loch Ard Gorge.
- Wildlife & Nature Experiences: Kennett River and Maits Rest provide authentic wildlife sightings and rainforest walks.
- Long Day: Expect 11-12 hours, with the return trip to Melbourne taking about three hours.
- Limited Flexibility: The tour is non-refundable, with strict weather policies that might alter plans.
- Mixed Reviews: While the scenery impresses, communication issues have been reported.
- Price Consideration: At over $180 per person, balance the cost against the potential for logistical hiccups.
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Contents
- Key Points
- Exploring the Itinerary: What You Can Expect
- The Practicalities and What They Mean for You
- Authentic Experiences & What You Might Miss
- Who Should Consider This Tour?
- The Sum Up
- Frequently Asked Questions
- Our Top Picks in Melbourne
- More Tour Reviews in Melbourne
- Not for you? Here's more things to do in Melbourne we have recnetly reviewed
Exploring the Itinerary: What You Can Expect
Starting early at 6:30 am, the tour begins in Melbourne with a pickup at designated locations. The early start is typical for full-day trips, so be prepared to leave your hotel well before breakfast. The first stop is the Memorial Arch at Eastern View, a symbolic gateway built by WWI servicemen, offering a quick photo op and a dose of history before the scenic drive begins.
The drive along the Great Ocean Road is the backbone of the trip. As you weave along the coast, expect sweeping views of cliffs, surf, and forests. Where it excels, this stretch offers visually stunning vistas. You’ll stop at Kennett River to see koalas and native birds—an authentic wildlife encounter that many travelers cherish. The 25-minute visit allows ample time for photos and wildlife spotting, often a highlight.
Next, the tour takes you into Maits Rest Rainforest, where you can walk among ancient trees and enjoy the tranquility of a lush forest. This 30-minute stop offers a gentle break—perfect for nature lovers. The drive from Maits Rest to Gibson Steps is scenic, leading to the rugged coastline where you’ll get close to the sea stacks known as Gibsons Pillars.
At Gibsons Steps, expect spectacular views of the crashing waves and towering cliffs. It’s a spot that often leaves visitors speechless. The 30-minute visit here is enough to soak in the scenery and snap a few photos.
The centerpiece of the tour is the Twelve Apostles, where limestone stacks rise dramatically from the ocean. The 35-minute stop provides a viewpoint to marvel at these iconic formations, but be aware that the tour notes there are no actual twelve towers, which is a common misconception. Still, the sight is undeniably impressive and worth the visit.
Finally, the Loch Ard Gorge is billed as a ‘hidden gem’—a beautiful beach with towering cliffs and clear waters. It’s a perfect spot to relax, take photos, or just enjoy the scenery before heading back to Melbourne. The return journey takes around three hours, giving you a chance to reflect on the day’s big sights.
You can also read our reviews of more tours and experiences in Melbourne.
The Practicalities and What They Mean for You

Transport: The tour uses a modern bus, which is comfortable for the long day. Group sizes are capped at 30, potentially allowing for a more intimate experience, though this is subject to availability.
Timing: Starting early at 6:30 am, you’ll spend about 11-12 hours on the road—including stops. The schedule packs in a lot, which is great for seeing many highlights, but may be tiring if you prefer a more relaxed pace.
Cost & Value: At $180.21 per person, the price covers transportation, the guide, and entry to several sites. However, meals are not included, so budgeting for food is essential. The value hinges on how much you enjoy guided tours and the quality of the guide, which seems to be mixed based on reviews.
Weather & Cancellation: The tour is weather-dependent. If canceled due to poor conditions, you’ll get a full refund or a different date. However, no refunds are offered if you cancel yourself, which is typical but something to keep in mind, especially in unpredictable weather.
Booking & Reliability: The main concern emerging from reviews involves poor communication and a no-show scenario, which could spoil your plans. Booking well in advance (78 days on average) is typical, but confirm the details and keep contact information handy.
Authentic Experiences & What You Might Miss

While the tour hits all the popular spots, the quality of the experience depends heavily on the organization and guide. Many travelers appreciate the stunning views and opportunities for wildlife sightings, which are undeniably genuine highlights.
However, some reviews highlight poor communication from the tour operator—no-shows or last-minute cancellations without notice. If your main goal is to see the sights without hassle, this can be frustrating.
The guided element means you’ll get some narration and context, but the depth and enthusiasm of guides can vary. If you’re a dedicated scenery hunter and wildlife enthusiast, these stops will deliver. If you’re after a more flexible or personalized experience, you might find the rigid schedule limiting.
Who Should Consider This Tour?

This tour is suited for first-time visitors eager to tick off the main attractions of the Great Ocean Road in one day. It’s ideal for travelers who don’t want the hassle of self-driving and prefer having a guide manage logistics.
However, if reliability and clear communication are top priorities, you might be cautious. The review mentioning a no-show underscores the importance of choosing a reputable operator or preparing backup plans.
This experience also fits groups or families looking for a comprehensive day of sightseeing, especially if everyone enjoys a guided approach. But, for those wanting a more slow-paced, customizable experience, self-driving or private tours could offer more flexibility.
The Sum Up

This tour offers a solid introduction to the scenic highlights of the Great Ocean Road. For stunning vistas, wildlife sightings, and iconic landmarks, it has plenty to offer. However, recent reviews raise red flags about communication issues, which could impact your enjoyment.
The value lies in the sights visited and the convenience of guided transport, but you’ll want to weigh that against the risk of logistical hiccups. If you’re comfortable with some unpredictability and value an itinerary packed with highlights, this tour can be a worthwhile choice.
On the other hand, if punctuality and customer service are your top concerns, it may be worth exploring other options or reading recent reviews more thoroughly. Whether you’re after a quick overview or a more relaxed exploration, knowing what to expect helps you make the most of this famous stretch of coast.
12 Apostles and Great Ocean Road from Melbourne
Frequently Asked Questions

Does this tour include meals?
No, meals are not included in the price. You should plan to bring snacks or purchase food during stops.
What is the start time?
The tour begins at 6:30 am, so be prepared for an early start from Melbourne.
How long is the entire trip?
The total duration is approximately 11 to 12 hours, including travel and stops.
What sites are included in this tour?
You’ll visit the Memorial Arch, Kennett River, Maits Rest Rainforest, Gibson Steps, the Twelve Apostles, and Loch Ard Gorge.
Is the tour suitable for children or families?
Yes, most travelers can participate, but keep in mind the long day and early start.
Are tickets and transportation included?
Yes, the tour includes a mobile ticket, guide, and bus transport from Melbourne.
What if the weather is bad?
The tour relies on good weather; if canceled due to poor conditions, you will be offered a different date or a full refund.
How reliable is the tour company?
There are reports of poor communication, including a no-show, so it’s wise to confirm details and read recent reviews before booking.
To sum it up, this tour offers a credible route to see the highlights of the Great Ocean Road with a guide and comfortable transport. While it’s a convenient option for those pressed for time or new to the area, travelers should be aware of potential reliability issues and plan accordingly. If you’re seeking a well-organized, dependable experience with dependable communication, it’s worth considering other options or verifying recent reviews before booking. For those happy to take a chance and focus on the incredible scenery, this trip can still provide many memorable moments.
























