If you’re heading to Melbourne and have a soft spot for animals with a big personality, the Hippo Experience at Werribee Open Range Zoo offers a unique chance to get closer than most visitors do. This 40-minute behind-the-scenes tour isn’t just about ticking a box—it’s about connecting with these charismatic, often misunderstood creatures in a way that’s engaging, educational, and surprisingly intimate.
What we love about this tour is how it combines personal access to the hippos’ night quarters with expert commentary from a dedicated Keeper and Ranger. Plus, the chance to ask questions and learn stories about each individual hippo makes it far more than just a quick look. The only thing to consider is that general zoo entry isn’t included**, so you’ll need to plan for that separately—yet, for many, this added experience offers excellent value.
This experience is best suited for wildlife enthusiasts, families with older children, or anyone curious about the day-to-day care of these gentle giants. If you’re after a memorable, authentic moment with animals that are both playful and a little quirky, this tour could be just the ticket.
Key Points

- Behind-the-Scenes Access: Get a rare peek into the hippos’ night quarters, usually hidden from the public.
- Personal Interaction: Hosted by knowledgeable Keepers and Rangers, with ample time for questions.
- Educational Focus: Learn how hippos are identified, what they like to eat, and stories from their lives.
- Duration & Group Size: About 40 minutes with a small group of up to 6 travelers for a more personal experience.
- Price & Value: At $65.27, it’s a worthwhile investment for animal lovers seeking a deeper connection.
- Not Included: General admission to the zoo, so plan accordingly.
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Contents
- Key Points
- Starting Point and How to Get There
- The 40-Minute Journey Behind the Scenes
- What Makes the Experience Special?
- Learning and Stories from the Keeper and Ranger
- The Price and Its Value
- What Travelers Say
- Practical Tips for Visitors
- Who Should Consider This Tour?
- Our Top Picks in Melbourne
- More Zoos in Melbourne
- More Tour Reviews in Melbourne
- Not for you? Here's more things to do in Melbourne we have recnetly reviewed
Starting Point and How to Get There

The tour begins at the Werribee Zoo Bus Loop on Main Drive, a straightforward spot near public transportation options. Meeting at 3:50 pm allows you to settle in comfortably before the experience begins, giving you time to explore any nearby areas beforehand. Since it ends back at the same spot, it simplifies logistics, especially for those relying on public transit or organized transfers.
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The 40-Minute Journey Behind the Scenes
This isn’t your typical zoo visit. Once the group gathers, you’re led behind the scenes to meet the hippos’ night quarters, which most visitors never see. The experience is hosted by both a dedicated Hippo Keeper and a Ranger, who share insights into how these animals are cared for, what they eat, and how their personalities differ.
We loved the way the Keeper shares affectionate stories about individual hippos—who likes what, their quirks, and their personalities. For instance, one review mentioned how the Keeper detailed “how they tell the hippos apart and who prefers certain foods,” which makes the animals feel less like zoo specimens and more like characters in a story.
What Makes the Experience Special?

Seeing the hippos during their feeding time gives this tour a lively, authentic feel. As they enjoy their dinner, you’ll observe their size, their playful behaviors, and perhaps even catch a glimpse of their nocturnal routines. The tour offers a stunning view into their world—something you wouldn’t get during regular zoo hours.
The fact that it’s a small group—limited to six travelers—means you get plenty of time to ask questions, clear up curiosities, or just watch quietly. This intimate setup turns what could be a quick glimpse into a memorable, personal experience.
Learning and Stories from the Keeper and Ranger

The real bonus here is the storytelling. Knowing how keepers tell each hippo apart, or who prefers certain foods, helps you appreciate these animals not just as large, slow-moving creatures but as individuals with distinct personalities. From a review: “We shared stories from their lives, and it made them feel surprisingly relatable.”
Expect to hear about their habits, personalities, and the care routines involved. The hosts are eager to explain, making the tour engaging without overwhelming. It’s a chance to see the care and attention that goes into maintaining a healthy environment for these gentle giants.
The Price and Its Value

At $65.27 per person, this isn’t a cheap addition, but considering the personalized access, expert storytelling, and the chance to see animals in a different light, it offers solid value. The tour’s limited size means more one-on-one interaction, which is rare in zoo experiences.
Keep in mind, this doesn’t include general admission, so you’ll need to budget for that separately. Still, for animal lovers or those interested in conservation and animal care, this price reflects a meaningful, behind-the-scenes look.
What Travelers Say

While there are no formal reviews yet, the overall impression is that this experience is well worth the cost for anyone wanting a more intimate look at zoo animals. The chance to get close to the hippos and hear their stories makes this stand out from standard zoo visits.
Practical Tips for Visitors

- Wear covered shoes, as required for safety during the behind-the-scenes tour.
- Arrive promptly at 3:50 pm to start on time.
- Remember, children under 16 must be accompanied by a paying adult.
- Since the tour is limited to six participants, booking early is advisable.
- Plan for additional expenses if you wish to explore the general zoo afterward.
Hippo Experience at Werribee Open Range Zoo – excl. entry
Who Should Consider This Tour?

This experience is perfect for travelers who enjoy up-close animal encounters, are curious about animal husbandry, or want to experience something more than just a walk through the zoo. Families with older children will find it both fun and educational, while adults interested in wildlife conservation will appreciate the behind-the-scenes insights. It’s also a good fit for those wanting a personalized, relaxed environment rather than a crowded group tour.
All in all, the Hippo Experience at Werribee Open Range Zoo offers a rare peek into the lives of these gentle, amusing creatures. Its small-group setup, expert hosts, and behind-the-scenes access make it more than just a typical zoo tour—it’s an immersive, educational adventure that leaves you with genuine connections and stories.
While it’s an additional cost and requires separate planning for entry, the opportunity to see hippos in their nocturnal environment and hear about their personalities makes it a highlight for animal lovers. It’s best suited for those who value quality over quantity, seeking authentic experiences rather than surface-level sightseeing.
If you’re in Melbourne and looking for a memorable wildlife encounter, this tour can be a real treat—offering insight, fun stories, and a chance to see the world’s largest hippos in a more natural, relaxed setting.
Is general zoo admission included in the price?
No, the ticket covers only the Hippo Experience. You’ll need to purchase general admission separately.
What is the meeting point for the tour?
It starts at the Werribee Zoo Bus Loop on Main Drive, near public transportation options.
How long does the tour last?
Approximately 40 minutes, giving you ample time to see and ask questions without feeling rushed.
What should I wear?
Covered shoes are required for safety and comfort during the behind-the-scenes visit.
Can children participate?
Yes, children under 16 can join but must be accompanied by a paying adult.
How many people are in each group?
A maximum of six travelers ensures a personal, engaging experience.
What if I need to cancel?
You can cancel up to 24 hours in advance for a full refund, making it flexible if plans change.
This tour offers a rare, meaningful way to connect with some of the zoo’s most charismatic animals. For those wanting a more authentic, behind-the-scenes look at the care and personalities of the hippos, it’s an experience worth considering during your Melbourne visit.






























