Traveling from Puerto Rico’s Luis Muñoz Marín International Airport (SJU) to the bustling districts of Condado or Isla Verde can sometimes feel like navigating a maze—especially after a long flight. If you’re considering a private transfer, this one-way trip service offered by Roman’s Taxi & Transportation promises a smooth, dependable start (or end) to your Puerto Rican adventure. While it isn’t the cheapest option out there, its focus on punctuality, safety, and accommodating service makes it attractive for many travelers.
What immediately catches the eye about this transfer service is its family-friendly approach and eye for detail. The drivers are described as careful, insured, and well-knowledgeable of the area, which is always reassuring in an unfamiliar city. Plus, the inclusion of WiFi and bottled water adds a touch of comfort that travelers appreciate after a flight or before settling into your accommodations. That said, one criticism we’ve seen is that pricing might be a concern, with some feeling it’s higher than standard taxi rates—something worth considering if budget is your main priority.
This service seems best suited for travelers who value reliability, a touch of comfort, and personalized attention. Whether you’re arriving at the airport or heading to your Airbnb, this transfer could make your first or last impression of Puerto Rico positive and hassle-free.
Key Points

- Reliable and Punctual: Recognized for being on time, which matters when catching flights or catching your flight home.
- Family-Friendly Service: Ideal for travelers with children or those needing extra care.
- Includes Comforts: Free bottled water and WiFi on board enhance your ride experience.
- Flexible Pickup: Can be arranged at the airport, hotel lobby, or a specific location, catering to various needs.
- Limited Price Transparency: Some reviews mention it’s slightly more expensive than standard taxis—worth considering for the added convenience.
- Private Experience: Only your group participates, ensuring privacy and personalized service.
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Contents
- Key Points
- A Deep Dive into the Experience
- Meet and Greet at the Airport
- The Vehicle and Comfort
- The Drivers and Knowledge
- Duration and Cost
- What Travelers Say
- Is This the Right Choice for You?
- The Itinerary: What to Expect
- Special Features
- Flexibility and Custom Requests
- Price and Value: Are You Getting Your Money’s Worth?
- Who Should Book This Service?
- The Sum Up
- FAQ
- Our Top Picks in San Juan
- More Tour Reviews in San Juan
- Not for you? Here's more things to do in San Juan we have recnetly reviewed
A Deep Dive into the Experience

You can also read our reviews of more tours and experiences in San Juan.
Meet and Greet at the Airport
Your journey begins with a straightforward pickup at Luis Muñoz Marín International Airport, typically on the first floor by the main exit. If you’re staying at a hotel, the pickup is usually at the main lobby—a simple, clear arrangement that avoids the stress of hunting down taxis or ride-shares. For special requests or specific pickup points, you can communicate directly with the service, making it adaptable for your plans.
The Vehicle and Comfort
The vehicles used by Roman’s Taxi are described as clean and well-maintained. Cleanliness was praised in a review that highlighted the vehicle’s spotless condition, which is often a priority for travelers seeking hygiene and comfort after a long flight. Plus, WiFi on board allows for quick connectivity—whether you want to check your emails or simply browse for local tips during the ride.
The Drivers and Knowledge
The drivers are characterized as careful, insured, and knowledgeable about the San Juan area. This is crucial, especially if you’re unfamiliar with the city’s layout or if you need some quick local tips. In fact, many travelers value the personalized and attentive attitude of drivers, which can turn a simple transfer into a small, friendly introduction to Puerto Rico.
Duration and Cost
The trip generally takes between 5 to 30 minutes, depending on your starting point and destination within San Juan. The price is $55 per group (up to 6 passengers), which might seem steep compared to standard taxis, but the convenience and added amenities often justify the premium. Booking 33 days in advance on average indicates a good level of demand and trust in the service.
What Travelers Say
While most reviews are positive, a notable concern involves pricing. One guest felt they were overcharged, paying double the typical taxi fare, which underscores the importance of clarifying costs beforehand. Conversely, others appreciated the flexibility and accommodating nature—especially when flight delays required rescheduling. The driver’s willingness to adapt was a genuine highlight, making for a stress-free experience despite travel hiccups.
Is This the Right Choice for You?
If you’re a traveler who values safety, punctuality, and a bit of comfort, this private transfer suits you well. It’s particularly beneficial if you’re arriving late, carrying luggage, or traveling with family. The private, door-to-door service can save you the hassle of navigating public transportation or unorganized taxis, and the WiFi can help you connect or plan your day right from the start.
However, for those on a tight budget or comfortable with ride-shares, comparing prices early might be wise. Knowing that some reviews mention higher charges than typical taxis suggests that this service is possibly priced for added convenience rather than economy.
The Itinerary: What to Expect

This isn’t a “tour” in the usual sense, but understanding the flow of your transfer helps set expectations. Once you’re booked, you’ll be greeted either at the airport or your accommodation. The driver will then take you directly to your hotel or Airbnb.
Travel time is minimal—generally between 5 and 30 minutes—but this varies based on traffic and your exact destination. The service offers a straightforward, no-surprise ride, with the driver ready to assist with your luggage and offer tips if asked.
Special Features
The inclusion of bottled water and WiFi means you can hydrate after your flight and stay connected without worry. It’s these small touches that elevate the experience from just a taxi to a more personalized service.
Flexibility and Custom Requests
If you have specific needs—such as stopping at a grocery store or needing a different pickup location—these can typically be communicated in advance. The driver’s willingness to accommodate such requests adds value, especially for travelers with unusual schedules or special requirements.
Price and Value: Are You Getting Your Money’s Worth?

At $55 per group, this service isn’t the cheapest option, but it offers a lot of advantages: reliability, comfort, safety, and personalized service. For families or groups, splitting the cost makes it more reasonable compared to booking multiple taxis or ride-shares.
The occasional review pointing out overcharging serves as a reminder to confirm the price before the ride. Despite this, many travelers felt that the price was justified by the ease of the experience—especially after a long flight or when arriving late at night.
Who Should Book This Service?

- Travelers with luggage who prefer a quick, organized pickup.
- Families or groups up to six, seeking a comfortable, private ride.
- Those arriving late or with early flights, valuing punctuality.
- Visitors who appreciate WiFi and bottled water for a little added comfort.
- Anyone who wants peace of mind, knowing they’ll be greeted by a knowledgeable, insured driver.
The Sum Up

This airport transfer service from Roman’s Taxi & Transportation offers a dependable, personalized experience for travelers heading in or out of San Juan. The attention to safety, cleanliness, and customer service makes it a good choice—especially if you value timing and comfort over saving a few dollars. While the price might be a bit higher than standard taxis, the added amenities and the opportunity for a stress-free start or end to your trip could be well worth it.
If you’re traveling with family or a group and want to avoid the unpredictability of ride-shares, this private transfer will serve you well. Just be sure to clarify the cost beforehand to avoid surprises. For those who want reliable service with a personal touch, this is a solid way to begin or conclude your Puerto Rican adventure.
Airport SJU to San Juan Condado Isla Verde and Airbnb or vice versa One Way Trip
“We were charged double compared with all the other taxi services at the airport. We booked on line in advance and did not realize we were paying tw…”
FAQ

Is this service available for pick up at the airport and Airbnb?
Yes. The pickup is offered at Luis Muñoz Marín International Airport on the first floor by the main exit, and at hotel lobbies or other specified locations.
How long does the transfer typically take?
Usually between 5 and 30 minutes, depending on traffic and your final destination within San Juan.
What amenities are included?
Your ride includes bottled water and WiFi on board, making the trip more comfortable and connected.
Can I request a specific pickup time?
Yes, as long as it’s within the booking parameters. The service emphasizes punctuality and flexibility to accommodate your schedule.
Is this a shared or private ride?
It’s a private experience, so only your group will participate, giving you privacy and personalized attention.
Are there any restrictions I should be aware of?
No smoking is allowed, and service animals are permitted. The service is suitable for most travelers, but always specify any special needs when booking.
What should I do if my flight is delayed?
The driver is known for being accommodating. It’s best to communicate your delay as soon as possible so they can adjust the pickup time accordingly.
In the end, this transfer service combines reliability, comfort, and personalized care—a worthy consideration for your first or last ride in Puerto Rico.


























