High Country offers a premier private transportation service from Playa del Carmen to Cancun Airport, catering to the needs of discerning travelers. With a fleet of air-conditioned vehicles equipped with WiFi and complimentary refreshments, the company ensures a seamless and comfortable journey. Passengers can expect prompt hotel lobby pickups and timely drop-offs at the airport, with an estimated travel time of just 1 hour and 15 minutes. Flexible booking options and free cancellations further enhance the overall experience, making it a convenient and reliable choice for those preparing to embark on their journeys. But what truly sets High Country apart?
Key Points

- Private transportation service from Playa del Carmen to Cancun Airport with a one-way trip option and estimated travel time of 1 hour and 15 minutes.
- Amenities include air-conditioned vehicle, WiFi, two Corona beers per person, one bottle of purified water per adult, and wet facial towels.
- Excellent customer reviews with an overall 5.0 rating, highlighting reliable and courteous drivers, well-maintained vehicles, and thoughtful amenities.
- Flexible booking options with ‘reserve now, pay later’ and free cancellation up to 24 hours before the experience.
- Service accessible for most travelers, including families with young children, but not wheelchair accessible.
👉 Check out our guide to the 2 Best Dining Experiences In Playa Del Carmen
Contents
- Key Points
- Overview and Features
- Pickup and Drop-off Information
- Booking and Confirmation
- Accessibility and Participation
- Pricing and Availability
- Customer Reviews
- Service Highlights
- Additional Information
- Frequently Asked Questions
- Is There a Discount for Booking Multiple Passengers?
- Can I Request a Specific Type of Vehicle?
- Do I Need to Provide Any Identification for the Transfer?
- Can I Make Stops Along the Way to the Airport?
- How Do I Contact the Provider in Case of Any Issues?
- Recap
- Our Top Picks in Playa del Carmen
- More Tour Reviews in Playa del Carmen
- Not for you? Here's more things to do in Playa del Carmen we have recnetly reviewed
Overview and Features

High Country offers private transportation services from Playa del Carmen to Cancun Airport, with a 5.0 overall rating from 30 reviews.
The service features an air-conditioned vehicle with amenities like WiFi, two Corona beers per person, one bottle of purified water per adult, and wet facial towels.
It’s a one-way ticket service, with pickup from the hotel lobby and drop-off at Cancun International Airport.
The estimated travel time is 1 hour and 15 minutes, and the company recommends arriving at the airport 2.5 hours before your flight.
The maximum waiting time for the driver is 10 minutes, after which a full non-refundable charge applies.
You can also read our reviews of more tours and experiences in Playa del Carmen.
Pickup and Drop-off Information

The pickup service for High Country’s transportation starts from the designated hotel lobby, where passengers will be met by the driver.
Once at the hotel, the driver will escort passengers to the air-conditioned vehicle for the one-way trip to Cancun International Airport.
The estimated travel time from the hotel to the airport is 1 hour and 15 minutes.
Passengers are recommended to arrive at the airport 2.5 hours before their flight.
However, the maximum waiting time for the driver is 10 minutes; after that, a full non-refundable charge applies.
The drop-off location is at Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R., Mexico.
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Pickup from designated hotel lobby
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Drop-off at Cancun International Airport
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Recommended to arrive at the airport 2.5 hours before flight
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Maximum waiting time for the driver is 10 minutes
Booking and Confirmation
Customers receive confirmation at the time of booking High Country’s transportation service from Playa del Carmen to Cancun Airport.
The service is available from April 10, 2022, to July 15, 2025, with operating hours from 12:00 AM to 11:30 PM, seven days a week.
Customers can cancel their reservation for free up to 24 hours before the experience starts, and there’s also a ‘Reserve now, pay later‘ option available.
This ensures flexibility and convenience for travelers.
With clear booking and confirmation procedures, High Country provides a seamless transportation experience from Playa del Carmen to the Cancun Airport.
Accessibility and Participation
Although the service isn’t wheelchair accessible, it allows stroller access and accommodates service animals.
Infant seats are available, making it suitable for families traveling with young children. Most travelers can participate in this transportation experience from Playa del Carmen to Cancun Airport.
The service offers the following accessibility features:
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Stroller accessible
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Service animals allowed
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Infant seats available
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Most travelers can participate
This makes the High Country transportation a viable option for a wide range of travelers, ensuring a comfortable and convenient journey from Playa del Carmen to Cancun Airport.
Pricing and Availability
How much does the High Country transportation service from Playa del Carmen to Cancun Airport cost?
Prices start from €158.32 per group (up to 6 people), ensuring a competitive and affordable option for travelers. Plus, the service offers a lowest price guarantee, allowing customers to book with confidence.
The availability of the service is also flexible, as it operates Monday through Sunday from 12:00 AM to 11:30 PM. Customers can check the availability before booking to ensure their preferred timeslot is open.
With the free cancellation option up to 24 hours before the experience, customers can plan their trip with ease, knowing they’ve the flexibility to make changes if needed.
Customer Reviews
High Country’s impressive 5.0 overall rating from 30 reviews speaks volumes about the service’s exceptional quality and customer satisfaction.
Passengers consistently rave about the seamless experience, with many highlighting the reliable and courteous drivers, the well-maintained vehicles, and the thoughtful amenities.
As one reviewer noted, ‘The service was top-notch from start to finish.’
Others appreciated the:
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Punctual pickup and prompt arrival at the airport
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Comfortable, air-conditioned ride with complimentary snacks and drinks
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Smooth check-in process and helpful assistance with luggage
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Overall value for the price, describing it as ‘a great deal’
This overwhelmingly positive feedback underscores High Country’s commitment to providing a stress-free and enjoyable transportation solution for travelers between Playa del Carmen and Cancun Airport.
Service Highlights
Offering private, air-conditioned transportation, High Country ensures a comfortable and convenient journey for travelers between Playa del Carmen and Cancun Airport. The service comes equipped with a range of amenities, including:
| Amenity | Quantity |
|---|---|
| WiFi | Included |
| Corona Beers | 2 per person |
| Purified Water | 1 bottle per adult |
| Wet Facial Towels | Included |
With a one-way ticket option and an estimated travel time of 1 hour and 15 minutes, High Country provides a hassle-free experience, allowing passengers to arrive at the airport with ample time before their flight. The service’s high customer satisfaction ratings and commitment to quality make it a reliable choice for those seeking a seamless transfer.
Additional Information
Booking and confirmation details for the High Country service can be easily accessed, as travelers receive their confirmation at the time of booking.
The service is available from April 10, 2022, to July 15, 2025, with operating hours from 12:00 AM to 11:30 PM, Monday through Sunday.
Customers have the option to reserve now and pay later, and free cancellation is available up to 24 hours before the experience starts.
Plus, the service is:
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Not wheelchair accessible
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Stroller accessible
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Allowing service animals
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Providing infant seats for most travelers
With these details, travelers can plan their transportation with confidence and convenience.
Frequently Asked Questions
Is There a Discount for Booking Multiple Passengers?
The pricing is per group, so booking multiple passengers doesn’t provide a discount. The service charges a flat rate for up to 6 travelers, regardless of the number of passengers.
Can I Request a Specific Type of Vehicle?
Customers can request a specific type of vehicle, but availability may be limited. The service provides private transportation in an air-conditioned vehicle, but the exact make and model cannot be guaranteed. Requests should be made at the time of booking.
Do I Need to Provide Any Identification for the Transfer?
Travelers typically need to provide a valid photo ID, such as a driver’s license or passport, when booking and checking in for the transfer service. This helps verify the passenger’s identity and ensures a smooth transfer experience.
Can I Make Stops Along the Way to the Airport?
Yes, you can make stops along the way to the airport, but the service is a direct transfer from the designated hotel to the airport. Any additional stops would need to be coordinated with the provider and may incur extra fees.
How Do I Contact the Provider in Case of Any Issues?
You can contact the provider directly through the booking platform or by calling the customer service number provided. They’ll be able to assist you with any issues or concerns you have during your transportation service.
High Country From Playa Del Carmen to Cancun Airport
“In our second trip to Cancun, we were at ease getting to and from our hotel with STP. Having used them before, we knew they would provide excellent…”
Recap
High Country’s premier private transportation service from Playa del Carmen to Cancun Airport delivers a seamless travel experience.
With air-conditioned vehicles, complimentary amenities, and flexible booking options, passengers enjoy a comfortable and convenient journey.
Positive customer reviews and service highlights affirm High Country’s commitment to exceeding expectations and ensuring a hassle-free transition to the airport.

























