The Alanya Special Tour promises a delightful day trip from Side, offering an air-conditioned vehicle for comfort and a scenic boat ride to explore the stunning coastal views of Alanya. Travelers can enjoy the vibrant atmosphere of the Alanya Bazaar, where shopping and local culture abound. However, recent feedback suggests potential issues with pickup reliability and customer service, leaving some wondering if this tour lives up to its billing. Whether it’s the allure of the Alanya Bazaar or the chance to soak in the region’s natural beauty, there’s certainly more to uncover about this excursion.
Key Points
- The Alanya Special Tour includes transportation, lunch, boat trip, and entrance to Damlataş Cave, allowing visitors to explore Alanya’s natural beauty and cultural heritage.
- The tour is designed as a day trip from Side, catering to various interests like history, sightseeing, and shopping.
- However, a single negative review indicates a missed pickup, leading to a 10-hour wait for a refund, raising concerns about the tour’s reliability.
- The review suggests operational issues and unresponsive customer service, which may deter travelers from booking this tour.
- Travelers may want to consider alternative tours with more positive feedback to ensure a reliable and enjoyable excursion.
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Tour Overview
The Alanya Special Tour with Free Time at Alanya Bazaar from Side includes an air-conditioned vehicle, lunch, a boat trip, soda/pop, and the entrance fee to the Damlataş Cave.
This tour provides a comprehensive experience, allowing visitors to explore the picturesque town of Alanya and its vibrant bazaar.
The itinerary is designed to showcase the area’s natural beauty and cultural heritage, offering a well-rounded day trip from Side.
Whether you’re interested in history, sightseeing, or shopping, this tour caters to a variety of interests, ensuring a memorable experience for all participants.
Inclusions
This tour includes an air-conditioned vehicle to transport participants, ensuring a comfortable journey throughout the day. Lunch is provided, as well as soda/pop to quench thirst during the excursion. A boat trip is also part of the package, allowing visitors to experience Alanya from a unique perspective on the water. Plus, the entrance fee to the Damlataş Cave is covered, granting access to this natural wonder.
Inclusions | Details |
---|---|
Transportation | Air-conditioned vehicle |
Meal | Lunch |
Beverage | Soda/pop |
Activity | Boat trip |
Attraction | Damlataş Cave entrance fee |
Meeting and Pickup
Participants can select a pickup point for the Alanya Special Tour, and confirmation of the pickup arrangement is received at the time of booking.
The tour isn’t wheelchair accessible, but strollers are permitted, and infants must sit on laps. Notably, the tour has a maximum capacity of 100 travelers.
The key meeting and pickup details include:
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Pickup point selection
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Confirmation provided at booking
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Accessibility limited to non-wheelchair users and strollers
These logistical elements ensure a smooth start to the Alanya Special Tour experience for all participants.
Reviews
Reviews of the Alanya Special Tour show a single 1-star rating based on Viator and Tripadvisor feedback.
The lone review, provided by traveler Anette_R in October 2022, indicates a significant issue with the tour. According to the review, the customer was never picked up as scheduled and had to wait 10 hours before requesting a refund, which was eventually approved.
The review states that the tour company provided no explanation for the missed pickup.
With only one negative review out of a total of one review, the Alanya Special Tour appears to have significant room for improvement in terms of customer satisfaction and dependability.
Traveler Experience
The lone review from traveler Anette_R in October 2022 paints a concerning picture of the Alanya Special Tour experience, detailing a complete failure in the company’s ability to provide the advertised service.
Anette_R reported that:
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The tour company never picked her up as promised.
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There was no response from the company after she inquired about the delay.
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She waited a full 10 hours before requesting a refund, which was eventually approved, but with no explanation provided for the missed pickup.
This single negative review suggests significant operational issues that prevented the tour from running as described, leaving the customer stranded and unsatisfied.
Prospective travelers may want to consider these concerns before booking this tour.
Additional Information
Most travelers can participate in the Alanya Special Tour, though the tour isn’t wheelchair accessible and requires infants to sit on laps.
The tour has a maximum capacity of 100 travelers, and travelers will receive confirmation of their pickup point upon booking.
Viator and Tripadvisor have reviewed the tour, and while there’s only one review, it’s a negative one, indicating the traveler was never picked up and had to wait 10 hours before getting a refund.
The company hasn’t provided any explanation for the missed pickup.
Booking and Refunds
Booking the Alanya Special Tour involves selecting a pickup point, for which travelers receive confirmation upon making their reservation.
However, the lone review indicates a significant issue with the company’s reliability, as the traveler was never picked up and had to wait 10 hours before securing a refund.
The review didn’t provide an explanation for the missed pickup, leaving travelers to wonder about the tour operator’s responsiveness and accountability.
When it comes to refunds, the review states the refund was approved, but the lack of an explanation is concerning.
Prospective travelers should consider these factors when deciding whether to book this tour:
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Unreliable pickup service
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Unresponsive customer service
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Unclear refund process
Recommendations
Given the concerning issues raised in the lone review, travelers may want to reconsider booking this Alanya Special Tour.
The tour’s unreliable pickup service, unresponsive customer service, and unclear refund process suggest significant operational problems that could negatively impact the overall experience.
With only a single review, and that being a 1-star rating due to a missed pickup, there’s limited evidence the tour provider can deliver a reliable and enjoyable excursion.
Prospective customers may want to research alternative Alanya tours with more positive and consistent feedback before booking.
While the included activities and amenities seem appealing, the concerning customer experience outlined in the existing review casts doubt on the overall quality of this particular offering.
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Frequently Asked Questions
What Is the Route and Duration of the Boat Trip?
The tour includes a boat trip, but the specific route and duration of the boat trip are not provided in the available information. The tour overview does not give any details about the boat trip component.
Are There Any Age Restrictions for the Tour?
The tour has no age restrictions. Children of all ages are welcome, though infants must sit on laps. The tour can accommodate a maximum of 100 travelers, making it suitable for families and groups.
Can I Bring My Own Food and Drinks?
Passengers are generally allowed to bring their own food and drinks on the tour, as long as they do not disrupt the group or violate any policies. It’s best to check with the tour operator for any specific restrictions.
Can I Book the Tour for a Group of 8 People?
Yes, the tour can accommodate group bookings. The maximum group size is 100 travelers, so a group of 8 people can be booked. However, it’s recommended to check with the tour operator for any additional details or requirements for larger groups.
Is There an Option to Extend the Free Time at the Alanya Bazaar?
There may be an option to extend the free time at the Alanya Bazaar, but it’s not explicitly stated in the tour overview. Travelers should inquire with the tour operator about the possibility of a longer bazaar visit.
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Recap
The Alanya Special Tour from Side offers a scenic coastal experience, but recent reviews suggest pickup and customer service issues.
While the tour includes a boat trip and visits to the Alanya Bazaar, travelers should carefully consider alternative options before booking due to the reported reliability and service concerns.