In our review, we found this lakeside gem to be a peaceful retreat with easy access to Hakone’s natural wonders. Perched on the shores of Lake Ashinoko, the hotel offers comfy rooms, tasty dining options, and friendly service.
Getting here is a breeze – just hop on a bus from Hakone Yumoto Station or drive from Odawara Station.
While the hotel scores high marks overall, it’s worth noting that the rooms might feel a bit dated for some travelers. Also, the on-site restaurants, though good, can be pricey compared to local eateries.
That said, this hotel is perfect for nature lovers and those seeking a tranquil escape. If you’re itching to explore volcanic landscapes, soak in hot springs, or simply unwind with stunning lake views, you’ll feel right at home here.
Families and couples alike will appreciate the well-maintained facilities and the chance to enjoy Hakone’s rich cultural heritage.
Key Points

- Located on the shores of Lake Ashinoko, providing scenic views and easy access to nearby attractions like Hakone Shrine and Owakudani volcanic vent.
- Offers a variety of room types, including those with lake views and balconies, catering to different guest needs.
- Provides on-site dining options, including refined French cuisine, teppanyaki, and casual dining with cocktails and light bites.
- Highly rated for staff friendliness, facilities, cleanliness, and comfort, though value for money could be improved.
- Implements COVID-19 safety measures, such as enhanced cleaning, contactless check-in/out, and mandatory face coverings in indoor public spaces.
Contents
- Key Points
- Hotel Location and Accessibility
- Accommodation and Amenities
- Dining Options
- Guest Ratings and Reviews
- Check-in and Check-out Policies
- Nearby Attractions and Activities
- COVID-19 Measures and Updates
- Additional Hotel Information
- Frequently Asked Questions
- Is There a Free Shuttle Service From the Train Stations?
- Can I Request Early Check-In or Late Check-Out?
- Do the Rooms Have Safes or In-Room Safes?
- Are There Any Discounts or Packages Available?
- Can I Store My Luggage Before Check-In or After Check-Out?
- The Sum Up
Hotel Location and Accessibility

The Hakone Hotel enjoys an excellent location on the shores of Lake Ashinoko, about a 35-minute bus ride from Hakone Yumoto Train Station and a 35-minute drive from JR Odawara Train Station.
This prime spot allows guests to easily access nearby attractions like Hakone Shrine, just a 15-minute drive away, and Owakudani volcanic vent, 15 km from the hotel.
With its stunning lakeside setting and convenient transportation links, the Hakone Hotel provides an ideal base for exploring the natural wonders and cultural heritage of the Hakone region.
Accommodation and Amenities

Hakone Hotel offers a range of accommodation options to suit the needs of its guests. The hotel features several room types, including Moderate Twin Rooms, Superior Twin Rooms with Lake View, Junior Suites with Balcony and Lake View, Double Rooms with Lake View, and Premium Fourth Rooms with Lake View. All rooms are equipped with private bathrooms, seating areas, air conditioning, refrigerators, and complimentary WiFi.
| Room Type | Description |
|---|---|
| Moderate Twin Room | – |
| Superior Twin Room with Lake View | – |
| Junior Suite with Balcony and Lake View | – |
| Double Room with Lake View | – |
| Premium Fourth Room with Lake View | – |
The hotel also features a range of amenities, including non-smoking rooms, free parking, hot spring baths, a 24-hour front desk, room service, and tea/coffee makers.
Dining Options

Guests can often enjoy three on-site restaurants at Hakone Hotel.
The hotel’s signature restaurant, Il Miraggio, serves French cuisine in a refined setting.
For a teppanyaki experience, guests can make reservations at Yamazakura, which features fresh seafood and high-quality meats.
Those looking for a more casual dining option can visit Il Lago Bar, where they can sip cocktails and savor light bites while taking in the scenic views of Lake Ashinoko.
The hotel also offers an American-style breakfast, providing guests with a wide range of dining choices during their stay.
Guest Ratings and Reviews
Overall, guests have rated Hakone Hotel quite highly, with an impressive average score of 8.6/10 based on 953 reviews.
The hotel’s staff received excellent ratings of 8.9, with guests praising the staff’s friendliness. Facilities and cleanliness also scored highly at 8.8 and 9.1, respectively.
Comfort was a standout, earning a stellar 9.2 from reviewers. However, value for money was rated slightly lower at 7.8.
Guests consistently raved about the stunning views of Lake Ashi, the spacious rooms, the delicious breakfast, and the overall exceptional experience at Hakone Hotel.
Check-in and Check-out Policies
The check-in time at Hakone Hotel is from 15:00 to 23:00, while guests must check out by 11:00.
Children of all ages are welcome, with extra bed policies in place. The hotel doesn’t accept cash payments, and pets aren’t allowed on the premises.
Additionally:
- The public baths are open from 06:00 to 10:30 and 14:00 to 24:00.
- COVID-19 measures are in place, which may result in service limitations.
- Nearby landmarks include Hakone Checkpoint, Hakone Shrine, Kuzuryu Shrine, and various museums.
- Guests can access water sports, cycling, and hiking opportunities in the surrounding area.
Nearby Attractions and Activities
A variety of nearby attractions and activities await visitors to the Hakone Hotel. Just a 15-minute drive away, guests can explore the serene Hakone Shrine, a Shinto shrine nestled in a lush, forested setting. Another 15 km away is the Owakudani volcanic vent, offering stunning views and the chance to sample local black eggs. Guests can also enjoy nearby water sports, cycling, and hiking opportunities. The hotel’s excellent location on the shores of Lake Ashinoko provides easy access to these diverse sights and experiences.
| Nearby Attraction | Distance | Duration |
|---|---|---|
| Hakone Shrine | 15 min by car | – |
| Owakudani Volcanic Vent | 15 km | – |
| Water Sports | Nearby | – |
| Cycling | Nearby | – |
| Hiking | Nearby | – |
COVID-19 Measures and Updates
Hakone Hotel’s COVID-19 measures and updates aim to prioritize guest safety and comfort.
They’ve implemented enhanced cleaning and disinfection protocols across the property. Some services may be limited or unavailable to comply with health guidelines, including:
- Reduced capacity in restaurants and public areas
- Mandatory face coverings in indoor public spaces
- Contactless check-in/out and mobile payments
- Increased sanitization of high-touch surfaces
- Temperature checks for staff and guests upon arrival
These precautions help ensure a safe and enjoyable stay at Hakone Hotel, while adapting to the evolving COVID-19 situation.
Guests are encouraged to contact the hotel directly for the latest updates on policies and services.
Additional Hotel Information

Additional amenities and services offered by the hotel include a range of recreational activities. Guests can enjoy water sports, cycling, and hiking in the surrounding area.
The hotel also has public baths open from 6am to 10:30am and 2pm to midnight. Children are welcome, though extra bed policies apply.
Pets aren’t allowed, and the hotel only accepts credit card payments, not cash.
The hotel is located near notable landmarks like the Hakone Checkpoint, Hakone Shrine, and various museums.
Frequently Asked Questions

Is There a Free Shuttle Service From the Train Stations?
The hotel does not offer a free shuttle service from the nearby train stations. Guests will need to take a bus or arrange transportation, as the hotel is approximately 35 minutes by bus from Hakone Yumoto Train Station and 35 minutes by car from JR Odawara Train Station.
Can I Request Early Check-In or Late Check-Out?
Guests can request early check-in and late check-out, subject to availability. The hotel’s standard check-in time is 3:00 PM and check-out time is 11:00 AM, but they may accommodate requests if the room is ready or available.
Do the Rooms Have Safes or In-Room Safes?
The rooms at this hotel do not feature in-room safes or security boxes. However, guests can utilize the hotel’s 24-hour front desk service for safe storage of valuables during their stay.
Are There Any Discounts or Packages Available?
There are several special offers and packages available at the hotel, including seasonal discounts and multi-night stays. Guests should check the hotel’s website or contact the front desk for details on any current deals or promotions.
Can I Store My Luggage Before Check-In or After Check-Out?
Yes, guests can store their luggage before check-in or after check-out. The hotel offers complimentary luggage storage services to accommodate visitors’ needs and ensure a smooth travel experience.
The Sum Up
After a long day of exploring the stunning landscapes of Hakone, we couldn’t have been more thrilled with our choice of lodging. This lakefront gem truly epitomizes the serene beauty of the region.
From the moment we stepped into the lobby, we were enveloped in a sense of tranquility that permeated throughout our entire stay. The rooms, with their blend of modern comfort and traditional Japanese aesthetics, offered a perfect retreat after soaking in the natural hot springs nearby.
We found ourselves constantly torn between lounging in our cozy accommodations and venturing out to sample the hotel’s gourmet offerings. The on-site restaurant didn’t disappoint, serving up delectable dishes that showcased the best of local cuisine.
For those looking to explore, the hotel’s location couldn’t be more convenient. We easily accessed some of Hakone’s top attractions, making it an ideal base for both relaxation seekers and adventure enthusiasts alike.
If you’re planning a trip to this picturesque corner of Japan, we highly recommend giving this hotel a try. You can use the button below to book through Booking.com – it’s the site we use for our own reservations. It’s free to use and often offers competitive rates, helping you snag a great deal on your own slice of Hakone heaven.
