Arriving at Kahului Airport (OGG) on the island of Maui can be an invigorating start to any Hawaiian vacation. Fortunately, the Orchid Airport Lei Greeting ensures visitors receive a warm and authentically Hawaiian welcome. With 68 positive reviews praising the memorable experience, this service greets travelers with a friendly greeter, a personalized welcome sign, and fragrant orchid leis designed to last throughout their stay. Beyond the traditional greeting, the Orchid Airport Lei Greeting also provides helpful information and directions, setting the stage for a seamless and enjoyable Maui adventure. It’s an enticing first impression that leaves one eager to discover what other enchanting experiences await.
Key Points

- Warm and traditional Hawaiian welcome at Kahului Airport (OGG) with a greeter holding a personalized welcome sign and fragrant orchid leis.
- Leis are expertly crafted to last throughout the stay, allowing guests to enjoy the tropical floral scents and vibrant colors.
- Greeters provide helpful airport information and directions, ensuring a hassle-free start to the Maui adventure.
- The meetup point is at the bottom of the escalator prior to the baggage claim area, making it easily accessible.
- The service is wheelchair and stroller accessible, and service animals are permitted, catering to travelers of all abilities.
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Contents
- Key Points
- Overview of the Orchid Airport Lei Greeting
- What’s Included in the Experience
- Meeting Point and Pickup Process
- Additional Information About the Experience
- Confirmation and Reservation Details
- Accessibility and Transportation Options
- Participant Eligibility and Requirements
- Cancellation Policy and Refund Information
- Frequently Asked Questions
- Can I Choose the Type of Lei I Receive?
- Is the Greeting Available for All Airport Arrivals?
- Do I Need to Tip the Greeter?
- Can I Change My Arrival Time After Booking?
- How Long Does the Lei Greeting Experience Last?
- Recap
- Our Top Picks in Maui
- More Tour Reviews in Maui
- Not for you? Here's more things to do in Maui we have recnetly reviewed
Overview of the Orchid Airport Lei Greeting

The Orchid Airport Lei Greeting in Maui’s Kahului Airport (OGG) offers visitors a warm and authentic Hawaiian welcome, with 68 reviews attesting to the memorable experience.
This traditional greeting features a friendly greeter who meets travelers at the bottom of the escalator, holding a welcome sign and leis made of fragrant orchids. The leis are carefully crafted to last, ensuring a long-lasting impression of Hawaii’s hospitality.
The service includes airport information and directions, making it a convenient and hassle-free way to begin one’s Maui adventure.
Whether it’s a first-time or repeat visit, the Orchid Airport Lei Greeting provides a genuine touch of Hawaiian culture that sets the tone for an unforgettable vacation.
You can also read our reviews of more tours and experiences in Maui.
What’s Included in the Experience
Upon arrival, the Orchid Airport Lei Greeting includes a welcome name sign, carefully crafted leis made of fragrant orchids, as well as helpful airport information and directions.
The greeter will meet you downstairs at the bottom of the escalator prior to baggage claim, holding the personalized welcome sign and leis.
This traditional Hawaiian greeting ensures a long-lasting and authentic experience from the moment you step off the plane.
The leis are designed to last throughout your stay, allowing you to enjoy the tropical floral scents and vibrant colors as you begin your Maui adventure.
With this warm welcome, the Orchid Airport Lei Greeting sets the tone for an unforgettable visit to the island.
Meeting Point and Pickup Process

Travelers arriving at Kahului Airport (OGG) will find the Orchid Airport Lei Greeting’s greeter waiting downstairs at the bottom of the escalator, prior to the baggage claim area, holding a personalized welcome sign and freshly crafted leis.
The greeter is there to provide a warm, traditional Hawaiian welcome, ensuring guests’ first moments on Maui are memorable.
Guests can simply look for the greeter and their customized name sign, then receive their orchid leis – a long-lasting keepsake from their arrival.
This personalized meetup is the perfect start to any Maui vacation, setting the tone for the island’s renowned hospitality and aloha spirit.
Additional Information About the Experience

This Orchid Airport Lei Greeting experience is wheelchair and stroller accessible, with nearby public transportation options. Service animals are also permitted. Participants can feel confident in their reservation, as confirmation is provided at the time of booking.
Plus, most travelers are able to partake in this activity. The provider requires the arrival flight information – airline, flight number, and arrival time – to ensure a smooth greeting upon landing in Maui.
This is a private tour, so only the booking party will participate. Lastly, the cancellation policy allows for full refunds if canceled up to 24 hours in advance, though no refunds are given for cancellations less than 24 hours before the experience.
Confirmation and Reservation Details

Confirming the reservation is straightforward, as travelers receive a confirmation at the time of booking. The provider requires the arrival flight information – airline, flight number, and anticipated arrival time – to coordinate the greeting at Kahului Airport. This ensures the greeter is at the correct location, ready with a welcome sign and leis, to provide a seamless experience upon arrival.
| Reservation Details | ||
|---|---|---|
| Confirmation | ✓ | |
| Flight Info | ✓ | |
| Arrival Time | ✓ | |
| Greeting Location | ✓ | |
| Leis Prepared | ✓ |
The service is accessible for wheelchair users and those with strollers, and service animals are welcome. Public transportation is available nearby for added convenience.
Accessibility and Transportation Options

The Orchid Airport Lei Greeting service often caters to travelers with accessibility needs, providing wheelchair-accessible surfaces and accommodating service animals.
Nearby public transportation options also make it convenient for visitors to reach the meeting point at Kahului Airport.
The lei greeting experience is designed to be inclusive and accessible:
- Wheelchair-accessible surfaces ensure smooth navigation throughout the greeting process.
- Strollers are welcome, making it easy for families to participate.
- Service animals are allowed, accommodating the needs of all travelers.
- The meeting point is located near public transportation hubs, allowing for easy arrival and departure.
Participant Eligibility and Requirements

Most visitors can participate in the Orchid Airport Lei Greeting, as it welcomes travelers of all ages and abilities. Guests simply need to provide their arrival flight information – airline, flight number, and arrival time – when booking the experience to ensure a seamless greeting upon landing in Maui.
The experience is wheelchair and stroller accessible, and service animals are welcome. Travelers can conveniently reach the meeting point at the bottom of the escalator prior to baggage claim, where a greeter holding a welcome sign and leis will be waiting.
Whether you’re visiting Maui for business or pleasure, this traditional Hawaiian greeting is a memorable start to your island adventure.
Cancellation Policy and Refund Information

According to the information provided, travelers can cancel their Orchid Airport Lei Greeting experience up to 24 hours in advance for a full refund. However, no refund is available for cancellations made less than 24 hours before the scheduled arrival.
This cancellation policy offers flexibility for customers, allowing them to adjust their plans if necessary without incurring any financial penalties. The clear refund guidelines ensure a transparent and straightforward process for participants.
Some key points about the cancellation policy include:
- Cancellations up to 24 hours prior to experience are eligible for a full refund
- No refunds for cancellations less than 24 hours before the scheduled arrival
- Cancellation policy provides flexibility for travelers
- Refund guidelines are straightforward and transparent
Frequently Asked Questions
Can I Choose the Type of Lei I Receive?
No, customers cannot choose the specific type of lei they receive. The leis are pre-made and provided as part of the standard airport greeting experience. The type of lei may vary depending on availability and what the greeter has prepared.
Is the Greeting Available for All Airport Arrivals?
The greeting service is available for all arriving passengers at the Kahului Airport (OGG) in Maui. Travelers are greeted with a traditional Hawaiian orchid lei upon arrival, providing a long-lasting and memorable experience.
Do I Need to Tip the Greeter?
According to the information provided, tipping the greeter is not required. The service is included in the price of the experience. Customers are not expected to provide additional gratuity to the greeter upon arrival.
Can I Change My Arrival Time After Booking?
Yes, you can typically change your arrival time after booking, but this may incur additional fees or require advance notice. Check with the provider’s cancellation policy or contact them directly to inquire about modifying your reservation.
How Long Does the Lei Greeting Experience Last?
The lei greeting experience typically lasts around 15-20 minutes. The greeter will meet the traveler at the airport, welcome them with a traditional Hawaiian lei, and provide any necessary information or directions to ensure a long-lasting, memorable experience.
Orchid Airport Lei Greeting (Maui, Kahului Airport, OGG)
“Do NOT sign up for a "greeter" and then pay $94.00 just for 2 leighs and then no way to get to hotel.”
Recap
The Orchid Airport Lei Greeting at Kahului Airport (OGG) in Maui offers a warm and memorable welcome to visitors.
Friendly greeters provide personalized leis crafted from fragrant orchids, ensuring guests can enjoy the tropical floral scents throughout their stay.
With helpful airport information and directions, the service ensures a convenient and hassle-free start to a Maui adventure.
This traditional Hawaiian greeting is a must-experience for those seeking an authentic taste of aloha.



























