Traveling from Noi Bai Airport to Ha Long City just got easier with the private transfer service. This convenient option offers a seamless and comfortable journey, catering to the needs of various group sizes. From 4-seater cars to 16-seater vans, the service ensures a tailored experience. With 24/7 English-speaking support and a flexible cancellation policy, this transfer service simplifies the trip. But what makes this service truly stand out? Dive in to uncover the exceptional features that elevate your travel experience.
Key Points

- Private transfer service from Noi Bai Airport to Ha Long City with a 3-hour journey duration starting from VND 3,090 for 2 passengers.
- Variety of vehicle options (4-seater cars, 7-seater cars, 16-seater vans) to accommodate different group sizes and luggage needs.
- Free cancellation available up to 24 hours in advance and a reserve now, pay later option offered.
- Dedicated 24/7 English-speaking customer support and driver meet-and-greet at the airport for a hassle-free experience.
- Inclusions such as air-conditioning, bottled water, and travel insurance ensure a comfortable and stress-free transfer to Ha Long City.
👉 Check out our guide to the 20 Best Canoe And Kayak Experiences In Hanoi
Contents
- Key Points
- Service Details
- Vehicle Options
- Passenger Capacity
- Luggage Allowance
- Driver and Communication
- Inclusions and Costs
- Booking Information
- Contact and Support
- Frequently Asked Questions
- Are Child Seats Available for Children?
- Can I Make Changes to My Booking After Confirmation?
- What Happens if My Flight Is Delayed or Canceled?
- Is There a Dress Code for the Transfer Service?
- Can I Request a Specific Driver or Vehicle?
- Recap
- Our Top Picks in Hanoi
- More Private Drivers in Hanoi
- More Private Tours in Hanoi
- More Tour Reviews in Hanoi
- Not for you? Here's more things to do in Hanoi we have recnetly reviewed
Service Details

Offering a convenient private transfer service, travelers can book a ride from Noi Bai Airport to the popular destination of Ha Long City, or vice versa.
The 3-hour journey is priced from VND 3,090 for up to 2 passengers. Cancellations are free up to 24 hours in advance, and a reserve now, pay later option is available.
Vehicles range from 4-seater cars to 16-seater vans, accommodating up to 8 passengers with luggage. An English-speaking customer service team is available 24/7, and the driver will greet passengers at the airport.
The service includes amenities such as water, tissues, and travel insurance, with additional charges for overtime and late/early transfers.
Want to keep it personal? More private experiences we love in Hanoi
Vehicle Options

The private transfer service offers a variety of vehicle options to accommodate different group sizes.
For small groups of up to 2 passengers, a 4-seater car like the Toyota Vios or similar is available.
For slightly larger groups of up to 3 passengers, a 7-seater car such as the Toyota Innova or similar can be requested.
For larger parties of up to 8 passengers, a 16-seater Ford Transit or similar van is offered.
Each vehicle type has a specific luggage allowance, with 1 piece of 24-inch luggage (max 20kg) and 1 small personal bag per passenger.
Additional luggage may incur extra charges.
Passenger Capacity

The vehicle options detailed earlier accommodate varying group sizes, catering to the diverse needs of travelers.
The 4-seater car can carry up to 2 passengers, while the 7-seater car can accommodate up to 3 passengers. For larger groups, the 16-seater car can transport up to 8 individuals.
Regardless of the vehicle size, each passenger is allotted 1 piece of 24-inch luggage (max 20kg) and 1 small personal bag. Additional luggage may incur extra charges.
This comprehensive range of vehicle options ensures that travelers can select the most suitable transport based on their group size and luggage requirements, providing a seamless and comfortable journey from Noi Bai Airport to Ha Long.
Luggage Allowance

Each passenger is allotted 1 piece of 24-inch luggage (max 20kg) and 1 small personal bag.
Any extra luggage may incur additional charges from the transfer operator. The luggage allowance is designed to ensure a comfortable and efficient transfer for all passengers.
Passengers are encouraged to pack light and adhere to the specified luggage limits to avoid any inconveniences.
The transfer service give you a seamless door-to-door experience, and the luggage policy helps maintain this standard.
Travelers should consider the luggage allowance when planning their trip to Noi Bai Airport or Ha Long City.
More Great Tours NearbyDriver and Communication

Vietnamese-speaking drivers facilitate the private transfer service from Noi Bai Airport to Ha Long City.
The driver will greet passengers at the arrival terminal, holding a sign with the passenger’s name for easy identification.
Plus, the service provides a 24/7 English-speaking customer support team available via WhatsApp. Passengers can easily communicate with the team for any inquiries or assistance throughout their journey.
The driver and communication features ensure a seamless and hassle-free experience for travelers:
- Vietnamese-speaking driver
- 24/7 English-speaking customer support
- Driver greeting with name sign at arrival
- Multiple communication channels (WhatsApp, Viber, WeChat, etc.)
Here are more great tours and experiences we've reviewed in Hanoi
Inclusions and Costs

The private transfer service from Noi Bai Airport to Ha Long City includes a variety of amenities to ensure a comfortable and hassle-free journey.
Passengers will receive a meet-and-greet service at the airport, be transported in an air-conditioned vehicle, and have access to bottled water and tissues during the trip.
The price covers toll fees and travel insurance as well.
However, there are some additional costs to be aware of, such as an overtime charge for trips exceeding the standard duration and a late/early surcharge for travel during late-night or early-morning hours.
Ultimately, the inclusive nature of this service provides a stress-free way to reach Ha Long City.
Booking Information

To book the private transfer service from Noi Bai Airport to Ha Long City, passengers will need to provide several key details. This includes the pick-up date and time, number of passengers, pick-up and drop-off locations, flight number, full names, and years of birth of all passengers.
The operator will contact passengers within 24 hours via email or WhatsApp to confirm the booking details.
The service offers:
- Waiting time of 90 minutes for international flights, 60 minutes for domestic flights, and 30 minutes for train/bus station/hotel.
- 24/7 customer service support via WhatsApp, Viber, WeChat, KakaoTalk, and Line.
- Free cancellation up to 24 hours in advance for a full refund.
- Reserve now and pay later option available.
Contact and Support

Passengers can reach the 24/7 customer service team via WhatsApp, Viber, WeChat, KakaoTalk, and Line. The driver will greet passengers at the airport, holding a sign with their name for easy identification. A contact hotline, +84 938 405 917, is available for any inquiries or concerns.
| Contact Methods | Contact Details |
|---|---|
| +84 938 405 917 | |
| Viber | +84 938 405 917 |
| +84 938 405 917 | |
| KakaoTalk | +84 938 405 917 |
| Line | +84 938 405 917 |
The operator will also contact the passengers via email or WhatsApp within 24 hours of booking to confirm all the details.
Frequently Asked Questions

Are Child Seats Available for Children?
Child seats are available upon request for an additional fee. Customers should indicate the number and ages of children when booking to ensure the appropriate child seats are provided.
Can I Make Changes to My Booking After Confirmation?
Yes, the customer can make changes to their booking after confirmation. The service provider allows modifications up to 24 hours prior to the pickup time without incurring any additional fees for a full refund.
What Happens if My Flight Is Delayed or Canceled?
If the customer’s flight is delayed or canceled, they’ll need to notify the transfer operator as soon as possible. The operator will accommodate the changes and adjust the pickup time accordingly at no additional cost to the customer.
Is There a Dress Code for the Transfer Service?
There is no specific dress code for the private transfer service. Passengers can wear comfortable clothing and footwear suitable for the journey. The service focuses on providing a safe and convenient transportation experience rather than enforcing a dress code.
Can I Request a Specific Driver or Vehicle?
No, passengers can’t request a specific driver or vehicle. The transfer service provides vehicles based on the group size, and the driver assigned is determined by the operator. However, passengers can request language preferences for the driver.
Private Transfer: Noi Bai Airport – Ha Long
Recap
The private transfer service from Noi Bai Airport to Ha Long City provides a convenient and comfortable travel option. With a range of vehicle sizes, flexible booking, and English-speaking support, it ensures a hassle-free journey for passengers. Starting at a competitive rate, the service delivers a seamless transfer experience, making it a reliable choice for travelers exploring the Ha Long Bay region.
You can check availability for your dates here:


































