Shared Transfer Cancun Airport – Tulum

Traveling from Cancun Airport to Tulum just got more convenient and budget-friendly. The shared transfer service offers a practical solution, starting at $42 per person. With an air-conditioned vehicle, complimentary water, and airport assistance, it give you a smooth journey. Though reviews are mixed, the flexible cancellation policy up to 24 hours prior gives travelers peace of mind. Whether you’re seeking an affordable option or prefer a hassle-free start to your Tulum adventure, this transfer service is worth considering. What factors would influence your decision to book this shared transfer?

Key Points

• Shared transfer from Cancun Airport to Tulum starts at $42.00 per person, with over 113 reviews and a 3.5 overall rating.
• The service offers air-conditioned vehicles, accessibility features, and complimentary bottled water during the journey.
• Passengers are met at the airport by uniformed staff and transported to select Tulum hotels.
• Customers can cancel the transfer up to 24 hours before the experience without any fees.
• Confirmation is provided within 48 hours, subject to availability, and a Reserve Now and Pay Later option is available.

Overview and Booking Details

The shared transfer from Cancun Airport to Tulum offers a convenient and cost-effective transportation option, with prices starting from $42.00 per person depending on the group size.

With over 113 reviews and an overall rating of 3.5, this service provides a popular choice for travelers.

Guests can take advantage of the free cancellation policy up to 24 hours before the experience and receive confirmation within 48 hours, subject to availability.

The Reserve Now and Pay Later option also offers added flexibility.

Whether you’re traveling solo or with a group, this shared transfer service can be a practical and budget-friendly way to get from the airport to your Tulum destination.

Shuttle Service Amenities

Air-conditioned vehicles ensure a comfortable ride throughout the transfer, while accessibility features like stroller, wheelchair, and service animal accommodation cater to diverse passenger needs.

Staff in uniform with identification will meet travelers at the Cancun Airport to facilitate a smooth pickup process.

The shared transfer service also offers the following amenities:

• Hotel pickup and drop-off at select hotels in Tulum for added convenience

• Transfer duration that may vary based on traffic conditions and time of day

• Reconfirmation of departure transfer with the Coming2 representative at the hotel recommended for reliable scheduling

• Complimentary bottled water available during the journey to keep passengers hydrated

These service features aim to provide a seamless and enjoyable travel experience from the Cancun Airport to the Tulum destination.

Pickup and Drop-off Process

Passengers must first clear immigration and baggage claim before exiting the Cancun Airport through the TOUR OPERATORS and AGENCIES exit, where they’ll be met by the transfer staff in uniform to commence their journey to Tulum.

The pickup time for the transfer is communicated based on the passenger’s flight arrival or departure details.

It’s important for guests to reconfirm their departure transfer arrangements with the Coming2 representative at their Tulum hotel, as the transfer duration may vary due to factors like traffic and time of day.

Following these procedures ensures a smooth and seamless transportation experience for travelers, allowing them to focus on the start of their Tulum adventure.

Customer Feedback and Experiences

Customers have provided a mixed set of reviews regarding the efficiency and communication of the shared transfer service from Cancun Airport to Tulum. While some have praised the professionalism of the drivers and the cleanliness of the vehicles, others have reported issues with long wait times, disorganization, and safety concerns during the transfers.

Key customer feedback includes:

• Complaints about inadequate handling of larger groups, particularly with child safety.

• Concerns over the transfer duration due to traffic and time of day.

• Issues with reconfirming departure transfers with the Coming2 representatives.

• Positive comments on the overall service quality and value for money.

The company emphasizes its commitment to customer safety and satisfaction, and encourages guests to provide feedback to help improve the service.

Customer Support and Resolutions

Coming2 encourages guests to contact the company with any booking details or issues they may have encountered, emphasizing its commitment to customer safety and satisfaction. The company has a defined process in place to address and resolve any complaints or concerns. Guests are advised to provide their booking details when reaching out, so the team can efficiently investigate and respond.

Customer Support Contact Information
Email	[email protected]
Phone	+52 (998) 884-5432
Hours of Operation	9AM – 6PM (CST)	7 days a week

The Coming2 team strives to provide a swift and satisfactory resolution to any problems, demonstrating their dedication to delivering a positive experience for all travelers.

Pricing and Group Size Variations

The price of the shared transfer from Cancun Airport to Tulum starts at $42.00 per person, with the final cost varying based on group size. This flexibility ensures that travelers can find an option that fits their budget and party size.

Prices are calculated based on the number of passengers in the group, with discounts available for larger parties. The website clearly displays the pricing structure, making it easy for customers to estimate the total cost of their transfer.

Guests can take advantage of the Reserve Now and Pay Later option, which allows them to secure their booking without immediate payment. The free cancellation policy up to 24 hours before the experience provides added peace of mind for travelers.

Cancellation and Reservation Policies

The cancellation policy offers travelers the flexibility to cancel their booking up to 24 hours before the scheduled transfer, ensuring they can adjust their plans without penalty. This ‘Reserve Now and Pay Later’ option provides added convenience, allowing customers to secure their spot in advance while finalizing payment closer to the experience date.

Reservation and Cancellation Policies
Cancellation Deadline	24 hours prior to transfer
Cancellation Fees	No fees for cancellations within policy
Confirmation Timeline	Within 48 hours, subject to availability
Payment Options	Reserve Now, Pay Later
Reconfirmation Required	With hotel representative before departure

Confirmation and Availability Timelines

Customers receive confirmation of their Cancun Airport to Tulum shared transfer booking within 48 hours, pending availability. This timeline ensures travelers have the necessary details and peace of mind before their trip.

To further clarify the confirmation and availability process:

• Bookings are subject to real-time availability, which can fluctuate due to high demand.

• Confirmation is provided as soon as the reservation is secured, allowing ample time for guests to plan their journey.

• In the rare event of unavailability, the company works diligently to offer alternative options or refunds to accommodate travelers.

• Prompt communication is a priority, ensuring customers are informed throughout the booking and confirmation stages.

The efficient confirmation process and commitment to availability make the Cancun Airport to Tulum shared transfer a reliable transportation option for visitors.

Frequently Asked Questions

What Documents Do I Need to Provide for the Transfer?

For the transfer, you’ll need to provide your valid photo ID and booking confirmation details. The transfer staff will guide you through the check-in process at the pickup location.

Is Wifi Available During the Shuttle Ride?

The shuttle service does not mention providing in-vehicle WiFi. Passengers should plan accordingly to ensure they have their own internet access or other entertainment for the duration of the transfer, which can vary due to traffic and time of day.

Can I Make Stops Along the Way to Tulum?

The shared transfer service typically provides direct transportation from Cancun Airport to Tulum without making stops along the way. Passengers are advised to communicate any special requests or needs to the service provider prior to travel to see if accommodations can be made.

How Many Pieces of Luggage Can I Bring?

The shared transfer service generally allows passengers to bring 1 piece of standard-sized luggage and 1 carry-on bag per person. Travelers should confirm the specifics with the transfer company, as policies may vary. Oversize or excess luggage may incur additional fees.

Is Gratuity Included in the Transfer Price?

Gratuity is not included in the transfer price. Guests are expected to tip the driver directly based on satisfaction with the service. The company suggests a 10-15% gratuity for good service.

Recap

The shared transfer from Cancun Airport to Tulum provides a budget-friendly and convenient option for travelers.

While reviews are mixed, the service offers amenities like air-conditioning and water, as well as a flexible cancellation policy.

Customers can expect a smooth journey, with the ability to adjust plans if needed.

Overall, it’s a practical choice for those seeking an affordable way to reach Tulum from the airport.