Singapore Escorted Tours’ Private Car Charter service offers a personalized travel experience for groups up to 12 people. With an air-conditioned vehicle, experienced driver, and included expenses, it’s an ideal choice for families. While the service is stroller-friendly, it lacks wheelchair access, and infants must sit on laps. Feedback suggests room for improvement in communication and local attraction recommendations, though the overall rating is respectable. Whether you’re planning a sightseeing adventure or a stress-free group transfer, this charter service could be the key to unlocking Singapore’s treasures.
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Key Points
- Private car charter service available in Singapore starting from $145 for groups up to 12 people.
- Service includes private air-conditioned transfer, experienced driver, parking fees, and highway tolls, with an additional $20 surcharge for a child seat.
- Pickup and drop-off available from Changi Airport, Marina Bay Cruise Centre, or any hotel in Singapore.
- Service is not wheelchair accessible but caters to stroller users, with infants required to sit on laps.
- Customer feedback indicates issues with communication regarding driver’s arrival time and lack of driver’s knowledge of local attractions.
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Tour Overview
Singapore Escorted Tours offers a private car charter service in Singapore. The tour type is a private car charter, and the price starts from $145.00 per group of up to 12 people.
The service includes a private air-conditioned transfer, an experienced driver, parking fees, and highway tolls. However, there’s an additional surcharge of $20 for a child seat.
The service has received 3 reviews with an overall rating of 3.0 out of 5 stars.
Pickup can be arranged from Changi Airport, Marina Bay Cruise Centre, or any hotel in Singapore, and drop-off can be at any location in Singapore.
Passengers are advised to confirm the pickup time with the local provider in advance.
Inclusions
The private car charter service includes a private air-conditioned transfer, the service of an experienced driver, parking fees, and highway tolls.
An additional surcharge of SGD 20 applies for a child seat.
This service provides a convenient and comfortable way to explore Singapore, as the private car can pick you up from Changi Airport, Marina Bay Cruise Centre, or any hotel in Singapore, and drop you off at any location in the city.
The private tour is accessible to strollers, and infants can sit on laps, making it suitable for families.
The private nature of the tour ensures that only your group will participate.
Pickup and Drop-off Details
Typically, the private car charter service in Singapore offers pickups from Changi Airport, Marina Bay Cruise Centre, or any hotel within the city.
Passengers can be dropped off at any location in Singapore. To ensure a smooth pickup, it’s recommended to confirm the pickup time with the local provider in advance.
This private tour is exclusive to your group, allowing for a personalized experience.
While the service isn’t wheelchair accessible, it’s stroller accessible and near public transportation. Infants must sit on laps during the journey.
Accessibility and Participation
The private car charter isn’t wheelchair accessible, but it caters to those traveling with strollers and is situated near public transportation.
Infants must sit on laps during the tour. Most travelers can participate in this private activity, as it’s designed for your group alone.
The experience offers the following benefits:
- Exclusive tour with only your group participating.
- Accessibility for those with strollers.
- Convenience of being near public transportation options.
Customer Feedback and Issues
While the private car charter offers accessibility for those with strollers and convenience near public transportation, customer feedback highlights some areas for improvement. One guest, Manish_K, reported poor communication regarding the driver’s arrival time and the driver’s lack of knowledge about local attractions. Another guest, david_b, noted difficulty locating the driver at the busy terminal and suggested using a sign with the traveler’s name instead of a license plate number, along with improved communication for overseas travelers without phone access.
| Complaint | Feedback |
|---|---|
| Poor communication regarding driver’s arrival time | Difficulty locating driver at busy terminal |
| Driver lacked knowledge of local attractions | Suggested using a sign with traveler’s name instead of license plate |
| Recommended improved communication for overseas travelers without phone access |
Cancellation Policy
According to the information provided, the cancellation policy for the private car charter service is non-refundable, meaning no refund is available if the booking is canceled. This policy is likely in place to ensure the tour provider can secure the necessary resources for the booked service.
The key details around the cancellation policy are:
- Non-refundable: No refund is provided if the booking is canceled.
- Confirmation: Customers receive confirmation of their booking at the time of booking.
- Advance Planning: Travelers should confirm the driver’s arrival time in advance to ensure a smooth pickup experience.
Confirmation
At the time of booking, customers receive confirmation of their private car charter service in Singapore. The confirmation details the service provider, tour type, pickup and drop-off locations, as well as any additional fees for child seats.
This ensures customers have a clear understanding of the tour they’ve booked and can plan accordingly. The confirmation also serves as a reference should any issues arise, allowing the customer to provide the details to the service provider.
With this confirmation in hand, travelers can have peace of mind knowing their private car charter is secured and ready for their upcoming Singapore tour.
Pricing and Reviews
The private car charter service in Singapore is priced competitively, starting from $145.00 per group of up to 12 people.
According to the reviews, the overall rating for this service is 3.0 out of 5 stars, based on 3 reviews.
Here are three key points about the pricing and reviews:
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The service includes private air-conditioned transfer, an experienced driver, parking fees, and highway tolls.
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There’s an additional surcharge of SGD 20 for a child seat.
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Customers have reported issues with communication regarding the driver’s arrival time and the driver’s lack of knowledge about local attractions.
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Frequently Asked Questions
Can I Request a Specific Type of Vehicle?
Yes, travelers can request a specific type of vehicle, but this may incur an additional fee. The tour provider will work with the customer to accommodate their preferences, subject to availability and any associated charges.
Is the Driver Able to Communicate in Multiple Languages?
The driver is able to communicate in multiple languages, though the specific languages offered are not specified. Customers should inquire about the driver’s language capabilities when booking the tour to ensure their needs are met.
Are There Any Restrictions on Luggage/Baggage Size?
There are no explicit luggage size restrictions mentioned. However, the service is for private car charters with a maximum capacity of 12 passengers, so travelers should consider the available space when planning their luggage.
Can I Customize the Itinerary During the Tour?
The tour allows some flexibility to customize the itinerary during the tour. However, it’s best to discuss any changes with the driver in advance to ensure a smooth experience. Significant modifications may incur additional costs.
Can I Add Extra Stops or Activities to the Tour?
Customers can generally add extra stops or activities to the tour. However, they should confirm the availability and any additional costs with the service provider in advance, as the tour’s inclusions and flexibility may vary.
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Recap
Singapore Escorted Tours’ Private Car Charter service offers a personalized travel experience for small groups. While it’s stroller-friendly, it lacks wheelchair accessibility, and infants must sit on laps. Customers have reported issues with communication, but the service’s overall rating suggests it’s a viable option for families seeking a convenient and private transportation solution in Singapore.