Travelers visiting Japan can conveniently stay connected with the mobile WiFi rental service at Haneda Airport Terminal 2. This affordable option provides a 4G LTE router that supports up to 5 devices, perfect for keeping everyone online during the trip. With rental costs starting at just ¥564 per person for 5 to 30 days, it’s a cost-effective way to ensure seamless internet access throughout the journey. But there’s more to discover about this service that could make all the difference in your Tokyo adventure.
Key Points

- Rental cost ranges from ¥564 per person for durations between 5 to 30 days.
- Pick-up and return location is at the J WiFi & Mobile x Global WiFi Counter on the 2nd floor of Haneda Airport Terminal 2.
- Mobile WiFi router supports up to 5 devices and provides high-speed 4G LTE data with a 3GB per day usage limit.
- Optional insurance, mobile battery pack, and Pocketalk translator are available for additional fees.
- The device can be returned at the pick-up counter, other airports, Shinjuku store, or by mail with advance notice.
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Contents
- Key Points
- Rental Costs and Duration
- Pick-up and Return Locations
- Available Devices and Features
- Optional Insurance and Add-ons
- Data Usage and Fees
- Return Process and Options
- Replacement Policy
- Reservation and Payment
- Frequently Asked Questions
- Can the Device Be Used Outside of Tokyo?
- What Happens if the Device Is Damaged During Use?
- Is It Possible to Upgrade the Data Limit?
- Is Delivery to a Location Other Than the Airport Available?
- Can the Rental Be Extended Once the Trip Has Started?
- Recap
- Our Top Picks in Tokyo
- More Tour Reviews in Tokyo
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Rental Costs and Duration

The rental cost for the mobile WiFi device at Haneda Airport Terminal 2 ranges from ¥564 per person, with rental durations available between 5 to 30 days.
The pick-up and return location is conveniently located at the J WiFi & Mobile x Global WiFi Counter on the 2nd floor of the terminal. Customers can return the device at the same counter, at other airports, the Shinjuku store, or via mail.
The mobile WiFi router supports up to 5 devices and provides high-speed 4G LTE data, though usage is limited to 3GB per day.
Users can opt for additional insurance coverage and accessories like a mobile battery and language translator.
You can also read our reviews of more tours and experiences in Tokyo.
Pick-up and Return Locations

Customers can pick up the mobile WiFi device at the J WiFi & Mobile x Global WiFi Counter on the 2nd floor of Haneda Airport Terminal 2.
They can return it to the same counter, or utilize other convenient return options like other airports, the Shinjuku store, or by mail. The different return locations require advance notice.
This flexibility allows travelers to easily access and return the device based on their itinerary. Whether they’re arriving at Haneda or departing from another airport, the rental service provides a hassle-free way to stay connected throughout their trip in Japan.
Available Devices and Features

The mobile WiFi router provided through this rental service supports up to 5 devices and delivers 4G LTE connectivity, enabling users to easily stay online and share their internet access with travel companions.
The compact device includes a USB cable and wall plug, making it convenient to charge and power on the go.
Plus, renters have the option to add a mobile battery pack and Pocketalk mobile translator, providing even more flexibility and functionality during their travels.
With high-speed data limited to 3GB per day, users can browse, stream, and stay connected without worrying about unexpected charges or data overages.
Optional Insurance and Add-ons
Full insurance coverage is available for those seeking additional protection during their rental period. Travelers can also opt to add a mobile battery pack and Pocketalk language translator to their rental, further enhancing their connectivity and communication capabilities while exploring Japan.
The full insurance policy provides coverage for lost, stolen, or damaged devices, giving users peace of mind. The mobile battery pack ensures the WiFi router stays powered throughout the day, while the Pocketalk translator device allows for seamless communication with locals, even if language barriers exist.
These optional add-ons are available for an additional fee, providing customers with a tailored rental experience to suit their specific needs and preferences.
More Great Tours NearbyData Usage and Fees
Users of the Haneda Airport Terminal 2 mobile WiFi rental service can expect a daily high-speed data limit of 3GB. Exceeding this limit may result in additional fees, so responsible usage is encouraged.
Extensions to the rental period and late returns also carry associated charges, which are clearly outlined in the service guidelines.
Plus, a replacement fee applies if the device is lost or damaged during the rental term, underscoring the importance of taking proper care of the equipment.
While the rental agreement provides a convenient way to stay connected during a visit to Tokyo, customers must be mindful of the data usage and potential fees to avoid unexpected costs.
Return Process and Options

Upon completion of the rental period, customers have several convenient options to return the mobile WiFi device. They can bring the device back to the same J WiFi & Mobile x Global WiFi Counter at Haneda Airport Terminal 2, 2F where they picked it up. Alternatively, they may return the device to a return box at the airport or send it back via mail, though advance notice is required for the latter.
The return process is straightforward:
- Bring the device to the pick-up location counter or a return box.
- Inform the staff or place the device in the return box.
- Receive a confirmation of the successful return.
- Ensure the device is properly returned to avoid any additional fees.
Replacement Policy
If the mobile WiFi device is lost or damaged during the rental period, users face a replacement fee. The replacement fee covers the cost of providing a new device to the customer.
| Device Replacement Fees | ||
|---|---|---|
| Loss or Damage | Additional Fee | Paid Amount |
| Mobile WiFi Router | ¥15,000 | Full Refund |
| USB Cable | ¥1,000 | Full Refund |
| Wall Plug | ¥1,000 | Full Refund |
To avoid these fees, customers should take good care of the rental equipment and return it in the same condition as received. Prompt notification of any issues is also recommended to minimize replacement costs.
Reservation and Payment
Customers typically reserve their mobile WiFi rentals online through the Global WiFi website or by contacting their customer service team. The reservation process is straightforward and can be completed in just a few minutes. Payment is accepted via major credit cards, and customers have the option to pay in advance or upon pickup.
The cost ranges from ¥564 per person, depending on the rental duration. Customers can choose a rental period between 5 to 30 days.
No refunds are provided for failure to pick up the device.
Additional fees may apply for extensions or late returns.
A replacement fee will be charged if the device is lost.
Full insurance coverage is available as an optional add-on.
Frequently Asked Questions
Can the Device Be Used Outside of Tokyo?
Yes, the mobile WiFi device can be used outside of Tokyo. It is a 4G LTE mobile router that supports up to 5 devices, allowing users to connect to the internet throughout Japan during their rental period.
What Happens if the Device Is Damaged During Use?
If the rented device is damaged during use, the renter is responsible for paying a replacement fee. The rental company will charge the renter for the cost of a new device to cover the damage.
Is It Possible to Upgrade the Data Limit?
Yes, customers can upgrade the data limit. For an additional fee, users can purchase more high-speed data to avoid any overages or slowdowns during their rental period. The rental provider offers flexible data upgrade options to meet the customer’s needs.
Is Delivery to a Location Other Than the Airport Available?
Yes, delivery to a location other than the airport is available. Customers can return the device at other airports, the Shinjuku store, or via mail with advance notice.
Can the Rental Be Extended Once the Trip Has Started?
Yes, the rental can be extended once the trip has started. Additional fees may apply for extensions, and customers should notify the provider in advance to arrange for an extension or a later return.
Tokyo: Haneda Airport Terminal 2 Mobile WiFi Rental
Recap
The Tokyo: Haneda Airport Terminal 2 Mobile WiFi Rental service offers a convenient and affordable way for travelers to stay connected in Japan.
With a 4G LTE mobile WiFi router, flexible rental options, and optional add-ons, it provides a hassle-free solution to ensuring internet access during one’s stay.
The service’s straightforward pick-up, return, and replacement processes make it an appealing choice for those seeking reliable and efficient on-the-go connectivity.
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