2 Days Private Tour in Vientiane and Vang Vieng

Embarking on a two-day private tour through the captivating landscapes of Vientiane and Vang Vieng offers travelers an immersive glimpse into the charm of Laos. With personalized transportation and an English-speaking guide, guests can expect a comfortable and tailored experience. While past reviews present a mixed picture, the tour’s flexibility and complimentary inclusions suggest potential for a rewarding journey. However, the need for improved reliability in service, particularly regarding communication and scheduling, remains a critical consideration for those seeking a seamless and enjoyable exploration of these Laotian destinations.

Key Points

• This 2-day private tour offers an immersive experience in Vientiane and Vang Vieng, Laos, with an English-speaking guide, private transportation, and included meals.
• The tour operates daily from 9 AM to 5 PM and is available for booking from September 21, 2023, to November 6, 2025.
• Customers can either meet the guide at a designated location or request hotel pickup, with the tour ending at the original meeting point.
• While the tour has an overall rating of 3.0 out of 5 based on 2 reviews, it has faced issues with tour cancellation and communication problems.
• The refund process, however, has received positive feedback, indicating the operator’s commitment to addressing customer concerns effectively.

Tour Overview

The tour is titled "2 Days Private Tour in Vientiane and Vang Vieng" and is located in Vientiane, Laos.

It has an overall rating of 3.0 based on 2 reviews, with no 5-star, 4-star, or 3-star ratings.

The tour includes an English-speaking guide, private air-conditioned transportation, gas, two free lunches, and drinking water.

Guests can choose to meet the guide at a designated location or request pickup.

The tour is available from September 21, 2023, to November 6, 2025, with operating hours from 9 AM to 5 PM, Monday through Sunday.

A moderate fitness level is required, and the tour is operated by Lucky Reviews.

Inclusions

This tour’s inclusions cover the essential elements for a seamless private excursion.

An English-speaking guide will accompany travelers throughout the journey, providing insights and navigating the local landscape. Private transportation in an air-conditioned vehicle, along with gasoline, ensures a comfortable and efficient experience.

Complimentary lunch is provided on both days, and drinking water is available to keep travelers hydrated. The tour also covers other necessary expenses, allowing participants to focus on enjoying the destinations without worrying about additional costs.

With these comprehensive inclusions, the 2 Days Private Tour in Vientiane and Vang Vieng promises a well-organized and hassle-free exploration of Laos.

Meeting and Pickup

Travelers can choose to head directly to the meeting point in Vientiane Prefecture, Laos or request pickup from their hotel. The pickup point is located in Vientiane Prefecture, and instructions specify providing the hotel name for pickup or meeting in the city center. The tour ends back at the original meeting point.

Option	Pickup Point	End Point
Head Directly	Vientiane Prefecture	Meeting Point
Pickup Request	Provide Hotel Name or Meet in City Center	Meeting Point

The schedule is flexible, with the tour operating Monday through Sunday from 9:00 AM to 5:00 PM, from September 21, 2023 to November 6, 2025. Travelers will receive confirmation upon booking.

Schedule and Availability

The tour operates on a flexible schedule, running Monday through Sunday from 9:00 AM to 5:00 PM. Customers can confirm the start time with the local provider in advance.

The tour is available for booking from September 21, 2023, through November 6, 2025. Travelers have the option to either meet the guide directly at the designated meeting point or request pickup from their hotel or a central location in Vientiane.

The tour ends back at the original meeting point. Visitors are advised to have a moderate level of physical fitness to fully enjoy the activities during the 2-day private tour in Vientiane and Vang Vieng.

Additional Information

Confirmation of the booking is received upon completion, ensuring travelers’ peace of mind. The tour is not wheelchair accessible, but service animals are allowed. Conveniently, the activity is located near public transportation. While a moderate level of physical fitness is required, the tour is a private experience tailored to your group’s participation.

Feature	Details
Accessibility	Not wheelchair accessible, service animals allowed
Transportation	Near public transportation
Fitness Level	Moderate physical fitness level required
Tour Type	Private tour/activity, only your group participates
Operator	Operated by Lucky Reviews

Customer Feedback

Two customer reviews are available for this private tour, resulting in an overall rating of 3.0 out of 5 stars.

The reviews indicate significant issues with the tour’s execution. One customer reported that the tour didn’t take place due to the guide’s claim of non-payment from Viator.

Another customer mentioned problems with incorrect WhatsApp numbers, making it difficult to communicate with the provider.

However, the refund process was praised.

These negative experiences highlight the need for improved communication, coordination, and reliability from the tour operator, Lucky Reviews, to ensure a positive experience for future customers.

Refund Process

Despite the issues reported by customers, the refund process appears to have been handled well.

According to the feedback, the tour provider, Lucky Reviews, was praised for the refund process. Customers noted that after the tour didn’t take place due to the guide’s claim of non-payment from Viator and issues with incorrect WhatsApp numbers, the refund process was smooth and satisfactory.

This suggests that while the tour itself faced problems, Lucky Reviews demonstrated a commitment to customer satisfaction by promptly addressing the refund requests.

The positive remarks about the refund process indicate the company’s willingness to rectify the situation and provide a satisfactory outcome for affected customers.

Tour Guide’s Claim

According to customer reviews, the tour guide’s claim of non-payment from Viator appears to have been the primary reason the tour didn’t take place.

The guide reportedly informed the customers that they couldn’t proceed with the tour due to Viator’s failure to pay. This caused significant inconvenience and frustration for the customers, who’d made plans and arrangements for the tour.

The refund process, however, was praised, indicating that the company handled the situation appropriately by providing a refund despite the guide’s claim.

The incident highlights the importance of clear communication and reliable payment processing between tour operators and booking platforms to ensure a seamless experience for customers.

Frequently Asked Questions

Is the Tour Suitable for Solo Travelers?

The tour is not particularly suitable for solo travelers. The private nature of the tour and the requirement of a moderate physical fitness level may make it more appealing to groups or couples than individual travelers.

Are There Any Health or Dietary Restrictions to Consider?

According to the tour overview, there are no specific health or dietary restrictions mentioned. The tour includes free lunch, suggesting standard meal options. However, guests with special dietary needs should confirm requirements with the local provider prior to booking.

Can the Tour Be Customized Based on Personal Interests?

The tour can be customized based on personal interests, but the review suggests issues with the provider’s communication and adherence to the booked itinerary. It’s advisable to confirm any customization options and the tour details directly with the local provider before booking.

What Is the Cancellation Policy in Case of Emergencies?

The tour’s cancellation policy in case of emergencies isn’t explicitly stated. However, one-star reviews mention issues with the tour not taking place due to the provider’s claims, suggesting the policy may be unclear or inconsistent.

Are There Any Optional Add-On Activities Available?

The tour overview doesn’t mention any optional add-on activities. It appears the tour includes the listed inclusions, and there’s no additional information provided about any optional extras participants can choose to add on.

Recap

The "2 Days Private Tour in Vientiane and Vang Vieng" offers a personalized experience with an English-speaking guide and private transportation. While the mixed ratings suggest some reliability issues, the tour’s flexibility in scheduling and complimentary amenities make it a viable option for travelers seeking to explore Laos. However, potential customers should consider the importance of clear communication and dependable service when booking this tour.