Embarking on a 7-day journey through Italy’s most captivating cities, travelers can experience the enchanting beauty of Venice, Florence, and Rome. Conveniently traveling by train, this guided tour promises comfortable 3-star hotel accommodations and daily breakfasts, allowing visitors to enjoy the rich history and iconic landmarks of each destination. While the trip includes all necessary train tickets, it’s important to note a potential access fee in Venice. This small-group adventure offers an unforgettable opportunity to discover Italy’s treasures, catering to any traveler eager to explore the country’s cultural wonders. What surprises await as you delve further into this extraordinary Italian adventure?
Key Points
- This 7-day tour explores Venice, Florence, and Rome, with train transportation included between the cities.
- The tour includes guided walking tours in Venice and Rome, as well as 3-star hotel accommodations with breakfast.
- A €5 access fee may apply for travelers outside of Venice on certain dates, with details available on the official website.
- The tour has a maximum capacity of 15 travelers and is operated by REMAZ TOURS GmbH, with a starting price of £1,034.79 per person.
- Previous reviews indicate issues with hotel quality and guided tour reliability, though the operator has committed to improving these aspects.
Tour Overview
The tour offers a 7-day exploration of the renowned Italian destinations of Venice, Florence, and Rome, with travel between cities by train.
Operated by REMAZ TOURS GmbH, the tour accommodates a maximum of 15 travelers. The price starts from £1,034.79 per person, but there are no refunds for cancellations.
Highlights include guided walking tours in Venice and Rome, as well as 3-star hotel accommodations and daily breakfast.
While the tour isn’t wheelchair accessible, most travelers can participate.
Travelers staying outside Venice may need to pay an access fee of €5 on certain dates, so it’s essential to check for any applicable exemptions.
You can also read our reviews of more tours and experiences in Venice.
Inclusions
This tour includes a variety of amenities to enhance the travel experience.
Travelers receive train tickets for transportation between the cities, as well as 3-star hotel accommodations with breakfast served on six of the seven days.
The package also includes guided walking tours on days 3 and 5, providing an opportunity to explore the cities on foot and learn about their history and culture from local guides.
Hotel taxes and travel insurance are also covered, ensuring a worry-free journey.
While the inclusions seem comprehensive, it’s important to note that an access fee of €5 may apply for travelers staying outside of Venice on certain dates, so it’s best to check the details provided.
Meeting and Pickup
Travelers begin their journey at the start point in Venice, in the Metropolitan City of Venice, Italy, and conclude it at the end point in Rome, in the Metropolitan City of Rome Capital, Italy.
Meeting details are provided upon booking, and confirmation is received within 48 hours, subject to availability.
The tour isn’t wheelchair accessible, but most travelers can participate. It’s important to note that an access fee of €5 may apply for travelers staying outside Venice on certain dates. Visitors should check the website for details on exemptions and applicable dates.
Additional Information
Aside from the tour inclusions, travelers should be aware of an access fee of €5 that may apply on certain dates for those staying outside of Venice.
This fee is known as the ‘Access Fee’ and is implemented by the Venitian authorities to regulate visitor numbers and fund local infrastructure.
The applicable dates and exemptions for this fee can be found on the official website at https://cda.ve.it.
It’s important for travelers to review this information prior to their trip to ensure they’re aware of any additional costs.
Reviews and Feedback
According to reviews from Viator and Tripadvisor, this tour has received an overall rating of 1.0 out of 5 stars based on a single review. The sole reviewer was highly critical of the tour, citing issues with the hotel quality, locations, and missing services. The reviewer described the accommodations as "dated and dirty," and noted that one hotel was over an hour from Florence. Plus, the reviewer reported waiting 30 minutes for a walking tour guide who never showed up, and incurring additional expenses due to unsatisfactory arrangements. While the tour operator was praised for their responsiveness and politeness, the negative feedback paints a concerning picture of the overall tour experience.
Review Aspect | Feedback |
---|---|
Hotel Quality | Dated and dirty accommodations |
Hotel Location | One hotel over an hour from Florence |
Walking Tour | Missing guide, 30-minute wait |
Additional Expenses | Incurred due to unsatisfactory arrangements |
Operator Responsiveness | Praised for politeness and responsiveness |
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Traveler Experiences
One traveler’s scathing review painted a dismal picture of the overall tour experience, citing a range of issues that severely undermined the promised quality and value.
Complaints centered on the poor condition of the hotels, with descriptions of dated and dirty accommodations that were far from the advertised 3-star standard. The hotel locations also proved problematic, with one hotel situated over an hour from Florence, adding significant inconvenience.
On top of that, the promised walking tours failed to materialize, as the tour guide didn’t show up, leaving travelers waiting for 30 minutes. These lapses resulted in additional expenses for participants, further eroding the value of the package.
The tour operator’s responsiveness and politeness were the only bright spots in an otherwise disappointing experience.
Tour Operator Response
The tour operator frequently responds to customer concerns and proactively seeks to address any issues that arise.
In response to the negative reviews, the tour operator acknowledges the importance of maintaining high-quality accommodations and guided services. They express a commitment to reviewing the hotel selections and guided tour arrangements to ensure a more consistent and satisfactory experience for future travelers.
The operator also highlights their responsiveness and politeness, noting that they work closely with customers to resolve any problems that may occur.
While they can’t offer refunds for non-refundable bookings, the operator emphasizes their willingness to provide alternative solutions or make adjustments to improve the overall tour experience.
Booking and Cancellation
This tour has a strict no-refund policy, as it’s a non-refundable booking. Travelers should carefully consider their plans before committing, as cancellations won’t result in any monetary reimbursement.
However, the tour operator encourages open communication and may be able to offer alternative solutions or adjustments in the event of unforeseen circumstances.
Booking for this tour can be made through the operator’s website or by contacting their customer service team. Confirmation is typically provided within 48 hours, subject to availability.
Travelers should review all details of the booking, including meeting points and transportation, to ensure a smooth experience. While the tour isn’t wheelchair accessible, most travelers are able to participate, barring any unique mobility concerns.
Frequently Asked Questions
Can I Book Additional Activities or Excursions During the Tour?
According to the tour overview, no additional activities or excursions can be booked during this tour. The tour package includes only the specified inclusions, and there’s no mention of customization or add-on options.
Is It Possible to Extend the Stay in Each City?
Yes, it is possible to extend the stay in each city. The tour operator, REMAZ TOURS GmbH, can help arrange additional nights in Venice, Florence, and Rome for an additional cost. Travelers should inquire about availability and pricing when booking the tour.
What Is the Dress Code for the Included Walking Tours?
The dress code for the included walking tours is casual and comfortable. Participants are advised to wear practical footwear as the tours may involve significant walking. No formal attire is required for these guided walks.
Can I Choose My Preferred Train Departure Times?
No, travellers cannot choose their preferred train departure times. The tour operator arranges the train tickets, and travellers must adhere to the scheduled departure times provided. The tour itinerary is pre-determined and not customizable.
Are There Any Discounts Available for Group Bookings?
The tour operator, REMAZ TOURS GmbH, doesn’t offer any discounts for group bookings. The tour price is fixed at £1,034.79 per person, regardless of the group size, which is capped at a maximum of 15 travelers.
Recap
This 7-day guided tour offers a comprehensive exploration of Italy’s iconic cities – Venice, Florence, and Rome.
Travelers will enjoy comfortable accommodations, daily breakfasts, and guided walking tours to discover the rich history and enchanting beauty of these destinations.
While the trip includes necessary train tickets, visitors should be aware of a potential access fee in Venice.
This small-group adventure promises unforgettable experiences for any traveler eager to enjoy Italy’s cultural treasures.
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