AIRPORT SHUTTLE Between Cairns AIRPORT & Port Douglas (6am-5pm)

Traveling between Cairns Airport and Port Douglas just got more convenient with the Airport Shuttle service. Operating from 6am to 5pm, this reliable transport option offers one-way transfers for up to 11 passengers, including scenic sightseeing stops along the way. With pre-booking recommended to ensure flexibility, especially during peak times, the shuttle aims to deliver a personalized and affordable travel experience. But with additional fees for child seats and oversized luggage, as well as hotel pickups to enhance accessibility, there’s more to this service than meets the eye. Curious to learn more?

Key Points

• Offers one-way transfers between Cairns Airport and Port Douglas with regular departures from 6am to 5pm.
• Accommodates up to 11 passengers and provides optional sightseeing stops during the journey.
• Additional fees apply for child seats, oversized luggage, and certain pickup locations.
• Recommended to pre-book transfers with flight details for increased scheduling flexibility.
• Mixture of positive and negative customer feedback, with potential areas for improvement in customer service.

Service Highlights

The airport shuttle service offers convenient and affordable one-way transfers between Cairns Airport and Port Douglas, with regular departures and optional hotel pickups or drop-offs for an additional fee.

The shuttle accommodates up to 11 passengers and includes sightseeing stops like the picturesque Rex Lookout.

Travelers can pre-book their shuttle with their flight details for added flexibility.

Child seats and oversized luggage are available for an extra charge.

The service operates from 6am to 5pm, with departure times subject to the schedule.

Passengers are advised to allow at least 45-60 minutes between their flight arrival and shuttle departure to ensure a smooth journey.

Booking and Departure Times

In an article titled ‘AIRPORT SHUTTLE Between Cairns AIRPORT & Port Douglas (6am-5pm)’, it’s now time to discuss the CURRENT SUBTOPIC ‘Booking and Departure Times‘.

Pre-booking the shuttle with one’s flight details offers flexibility, as departure times from Cairns Airport are scheduled for 8am, 10am, 12pm, 3pm, and 5pm (*subject to the timetable).

Passengers can similarly depart from Port Douglas at 6am, 8am, 10am, 12:30pm, and 3pm (*also subject to schedule changes).

To ensure a smooth connection, travelers should allot at least 45-60 minutes between their flight arrival and the shuttle’s departure time.

Transfers outside the timetable and on public holidays will incur surcharges.

Pickup and Drop-off Locations

Passengers can get picked up at Cairns Airport near bays 6-12, following the blue/green lines.

All hotels in Port Douglas, Thala Beach, and Turtle Cove are included for pickup and drop-off, though an additional fee of $20 applies for Cairns CBD, Hotel, Reef Fleet, and Train Station pickups.

Multiple hotel drop-offs and pick-ups aren’t allowed.

The shuttle service ensures a seamless travel experience, with drivers knowledgeable about the local area.

Passengers can sit back and enjoy the scenic sightseeing stops along the way, such as the breathtaking Rex Lookout.

With the shuttle’s convenient schedule and affordable prices, travelers can easily make their way between Cairns Airport and Port Douglas.

Additional Fees and Surcharges

Booking a shuttle outside the regular timetable or on public holidays incurs additional surcharges.

Passengers requiring child seats or wanting to transport oversized luggage will also be subject to extra fees.

While the base shuttle fare covers up to 11 travelers, an additional fee applies for Cairns CBD, Hotel, Reef Fleet, and Train Station pickups. However, all hotels in Port Douglas, Thala Beach, and Turtle Cove are included at no extra cost.

The shuttle service confirms bookings within 48 hours, subject to availability, and offers free cancellation up to 24 hours before the experience starts.

Passengers should allow at least 45-60 minutes between flight arrival and shuttle departure to ensure a smooth journey.

Accessibility and Accommodations

The shuttle service accommodates passengers with special needs, offering infant seats and allowing service animals onboard. Strollers are also accessible, though the shuttle isn’t wheelchair-friendly.

Infant seats are available for an additional fee, ensuring the safe and comfortable transport of young travelers.

Service animals are permitted to ride with their owners, allowing those with disabilities to enjoy the shuttle service.

While strollers can be brought on board, the shuttle’s design isn’t suitable for wheelchairs, so passengers with mobility challenges may need to make alternative arrangements.

Confirmation and Cancellation Policy

Upon booking the airport shuttle, travelers can expect to receive confirmation within 48 hours, subject to availability.

Free cancellation is permitted up to 24 hours before the scheduled departure time in the local time zone. This flexible policy allows passengers to adjust their plans as needed without penalty.

The shuttle service also accommodates a maximum of 11 travelers per trip, ensuring a comfortable and personalized experience. Customers are advised to book in advance to secure their preferred departure time.

Whether it’s a planned journey or a last-minute decision, the airport shuttle provides a reliable and convenient option for travel between Cairns Airport and Port Douglas.

Customer Feedback and Ratings

Travelers have shared a range of feedback on their experiences with the airport shuttle service, providing insights into the quality of the transportation option. While the service maintains an overall rating of 4.0 out of 5 from 10 reviews, the feedback highlights both positive and negative aspects:

Positive reviews praise the prompt service, friendly drivers, and local expertise, describing the shuttle as a seamless and convenient travel experience.

However, some customers have reported communication issues and dissatisfaction with the customer service, indicating room for improvement in certain areas.

The majority of travelers appreciate the knowledgeable drivers and value the shuttle as an affordable and hassle-free mode of transportation between Cairns Airport and Port Douglas.

Key Service Details

Airport shuttle service operates conveniently between Cairns Airport and Port Douglas, providing travelers with an affordable and reliable transportation option. The shuttle accommodates up to 11 passengers and offers regular departures from 6am to 5pm, with optional hotel pick-up and drop-off services available for an extra fee.

Passengers can enjoy sightseeing stops along the way, like the scenic Rex Lookout. Additional services, such as child seats and oversized luggage space, can be requested for a small fee.

The shuttle service is flexible, allowing passengers to pre-book their transfers with their flight details. To ensure a smooth journey, passengers are advised to allow at least 45-60 minutes between their flight arrival and shuttle departure.

Frequently Asked Questions

Can I Bring My Pet on the Shuttle?

According to the provided information, service animals are allowed on the shuttle, but pets are not mentioned as being permitted. Travelers should contact the shuttle provider directly to inquire about bringing a pet on the service.

Is the Shuttle Service Available on Public Holidays?

The shuttle service is available on public holidays, though transfers outside the regular timetable incur surcharges. The service operates at reduced frequency on holidays, so passengers should allow extra time for their travel plans.

Is There Storage Space for Oversized Luggage?

The shuttle service accommodates oversized luggage for an additional fee. Travelers can store larger items, though there may be limited space depending on the number of passengers and their belongings.

Can I Request Multiple Hotel Drop-Offs/Pick-Ups?

According to the information provided, the airport shuttle service does not allow for multiple hotel drop-offs or pick-ups. Additional fees may apply for pickups from certain locations, but the service is limited to a single drop-off or pick-up per trip.

How Long Does the Shuttle Journey Take?

The shuttle journey typically takes between 1 to 1.5 hours one-way, depending on traffic conditions and any sightseeing stops along the way. The service operates a regular schedule to accommodate travelers’ flight times and transportation needs.

Recap

The Airport Shuttle provides a convenient and scenic one-way transfer service between Cairns Airport and Port Douglas.

With pre-booking recommended, travelers can enjoy a personalized and affordable travel experience, including optional child seats and accommodations for oversized luggage.

The reliable service operates daily from 6am to 5pm, delivering passengers to their destinations with ease.