Traveling between Luis Muñoz Marín International Airport (SJU) and the vibrant neighborhoods of Condado and Isla Verde in San Juan can be a seamless experience with the help of Romans Taxi & Transportation. This reliable service offers a direct, comfortable transfer for up to six passengers at a flat rate, ensuring a hassle-free journey to your Airbnb or any destination in the area. With amenities like bottled water and complimentary Wi-Fi, the experience is tailored to meet the needs of modern travelers. But what makes this service truly stand out is the attention to detail throughout the entire process, from the smooth pickup to the personalized customer service.

About Your Stay

  • Romans Taxi & Transportation offers a flat rate of $55.00 per group (up to 6 passengers) for a one-way transfer from SJU airport to San Juan Condado Isla Verde or vice versa.
  • The service includes amenities like bottled water, Wi-Fi, and accessibility features, ensuring a comfortable and convenient airport transportation experience.
  • The pickup process is organized, with the driver waiting at the main entrance of the airport and holding a name sign for easy identification.
  • While the company generally receives positive customer reviews, there was one reported incident of overcharging, so travelers should confirm the final rate.
  • Romans Taxi & Transportation has a strict cancellation policy with no refunds, so customers are advised to plan their travel arrangements accordingly.

Overview of Romans Taxi & Transportation

Airport SJU to San Juan Condado Isla Verde and Airbnb or Vice Versa One Way Trip - Overview of Romans Taxi & Transportation

Romans Taxi & Transportation is a reputable provider of airport transportation services in San Juan, Puerto Rico.

With a rating of 4.3 based on 4 reviews, the company offers private transportation at a price of $55.00 per group (up to 6 passengers).

Customers can expect a confirmation at the time of booking, as well as amenities like bottled water, WiFi, and accessibility for strollers and service animals.

The pickup location is the main entrance, where the driver will hold a sign with the customer’s name.

Reviews indicate a generally positive experience, though one customer noted being overcharged compared to other taxi services.

Booking and Confirmation Process

Airport SJU to San Juan Condado Isla Verde and Airbnb or Vice Versa One Way Trip - Booking and Confirmation Process

Booking a ride with Romans Taxi & Transportation is a straightforward process.

  1. Visit the Romans Taxi & Transportation website and select the "Book Now" option.

  2. Input your pickup and drop-off locations, date, and time.

  3. Provide your contact information and select your preferred payment method.

  4. Review the booking details and confirm your reservation.

Once the booking is complete, you’ll receive a confirmation email with the details of your ride, including the driver’s contact information and estimated arrival time.

This ensures a hassle-free experience as you make your way from the airport to your desired destination in San Juan, Condado, or Isla Verde.

Pickup and Meeting Points

Typically, the driver holds a sign with the passenger’s name as they wait at the main entrance of Luis Muñoz Marín International Airport in Carolina, Puerto Rico.

The pickup location is on the first floor, between columns 1 to 8, outside the baggage claim area. This designated collection area ensures a smooth and organized pickup process.

Passengers simply need to look for the driver with the sign bearing their name and proceed to the vehicle.

This arrangement provides a hassle-free start to the airport transfer service, allowing travelers to begin their journey to San Juan, Condado, or Isla Verde with ease.

Included Amenities

Airport SJU to San Juan Condado Isla Verde and Airbnb or Vice Versa One Way Trip - Included Amenities

The service offers several convenient amenities to enhance the passenger’s travel experience.

These include:

  1. Bottled water provided to keep passengers hydrated during the journey.
  2. Complimentary Wi-Fi on board, allowing passengers to stay connected and entertained.
  3. A non-smoking policy, ensuring a comfortable and fresh environment for all.
  4. Accessibility for strollers and service animals, catering to the needs of diverse travelers.

The combination of these amenities contributes to a seamless and enjoyable transportation experience, making the trip from the airport to the Condado Isla Verde area more comfortable and convenient.

Cancellation Policy

The cancellation policy for this transportation service is straightforward. There are no refunds for cancellations.

Customers should be aware of this upfront, as the provider doesn’t offer any exceptions. This no-refund policy is common in the transportation industry, where providers need to plan resources and schedules in advance.

While it may not be the most flexible policy, it ensures the provider can maintain reliable service for all customers.

Travelers should consider this policy when booking their transportation to and from the airport, and plan accordingly to avoid any unexpected costs or disappointments.

Customer Review Highlights

According to the customer reviews, the overall experience with Romans Taxi & Transportation has been positive, with one notable exception.

The reviews highlight:

  1. Clean and well-maintained vehicles that provide a comfortable ride.
  2. Accommodating and helpful drivers, especially during flight delays and cancellations.
  3. A seamless pickup and drop-off process, with the driver holding a sign with the customer’s name at the designated meeting point.
  4. One reviewer mentioned being charged double the typical taxi fare, suggesting inconsistency in pricing or potential overcharging.

Despite this isolated incident, the majority of customers have expressed satisfaction with the quality of service provided by Romans Taxi & Transportation.

Cost and Payment Details

Romans Taxi & Transportation offers a straightforward pricing structure for their airport transfer service from SJU to San Juan Condado Isla Verde.

The base price is $55.00 per group, which can accommodate up to 6 passengers. This flat rate makes it easy for travelers to budget and plan their transportation costs.

Payment is required at the time of booking, and no refunds are provided for cancellations.

Although one review mentioned being overcharged compared to other taxi services, the majority of customers have reported a positive experience with the clean vehicles and accommodating service, especially during flight disruptions.

Frequently Asked Questions

Travelers frequently inquire about various aspects of the airport transfer service from SJU to San Juan Condado Isla Verde.

The FAQ section aims to address the most common questions:

  1. Can I request a specific vehicle?
    While the provider tries to accommodate preferences, the assigned vehicle may vary based on availability and group size.

  2. Is the price per person or per group?
    The quoted price is for the entire group (up to 6 passengers) and not per individual.

  3. Can I make stops along the way?
    The service is a direct transfer from the airport to the designated address. Additional stops may incur extra fees.

  4. What if my flight is delayed?
    The provider monitors flight schedules and will adjust pickup accordingly, as long as they’re notified of any changes.

Questions About Your Stay

Can I Change the Pickup or Drop-Off Location?

According to the service overview, the pickup and drop-off locations are fixed. However, customers can contact Romans Taxi & Transportation to inquire about the possibility of changing the pickup or drop-off location, though there may be additional fees.

Do You Offer Child Safety Seats or Booster Seats?

Romans Taxi & Transportation does not offer child safety seats or booster seats. Customers are responsible for providing their own car seats if needed for children. The company recommends advance notice if a child seat is required.

How Do I Contact the Driver if I Have Any Issues?

If you have any issues, you can contact the Romans Taxi & Transportation driver directly using the phone number provided at the time of booking. The driver will be available to assist you throughout your transportation experience.

Can I Store My Luggage in the Vehicle?

Yes, customers can store their luggage in the vehicle. According to the service overview, Romans Taxi & Transportation provides private transportation services and allows passengers to bring their belongings during the trip.

Is There a Fee for Additional Passengers Beyond the Initial Group?

According to the provided information, there is no mention of an additional fee for additional passengers beyond the initial group of up to 6 people. The price listed is a flat rate per group.

Booking Your Stay

Romans Taxi & Transportation provides a convenient, direct transfer service between Luis Muñoz Marín International Airport (SJU) and San Juan Condado Isla Verde or vice versa. With a flat rate of $55.00 for up to six passengers, travelers can enjoy a comfortable ride complete with amenities like bottled water and Wi-Fi. The hassle-free pickup process ensures a seamless journey to your Airbnb or any destination in the area.