AIRPORT TRANSFER Between Cairns AIRPORT & Port Douglas (6am-5pm)

Offering a convenient shuttle service between Cairns Airport and Port Douglas, this airport transfer option caters to the needs of travelers seeking a hassle-free commute. Operating from 6am to 5pm, the service boasts a maximum capacity of 11 passengers, ensuring a personalized experience. With punctual departures scheduled throughout the day, passengers can easily plan their journeys to align with their travel itineraries. While bookings must be made in advance, the confirmation process is typically swift, allowing travelers to focus on their upcoming adventures.

This experience made our list of the 5 Best Private Car With Driver Services In Cairns and the Tropical North.

Key Points

• Operates daily from 6am to 5pm with a timetabled one-way shuttle service between Cairns Airport and Port Douglas.
• Offers pick-up and drop-off at Cairns Airport (Terminal 2) and hotels in Cairns CBD and Port Douglas.
• Provides safety-approved child car seats for children under 7 years old, with additional fees charged.
• Rated 4.5 stars from 48 reviews, highlighting punctuality, friendly drivers, and informative tours.
• Charges extra fees for oversized items, child seat hire, and Cairns CBD pick-up/drop-off.

Overview and Service Details

The airport transfer service between Cairns Airport and Port Douglas operates from 6am to 5pm, offering a family-owned and operated one-way shared shuttle service on a timetable schedule.

With an overall rating of 4.5 stars from 48 reviews, the service provides personal attention and safety-approved child car seats for children under 7.

Additional fees may apply for oversized items, child seat hire, and Cairns CBD pick-up/drop-off.

Passengers can expect a comfortable and informative journey, as drivers often share insights about the local area.

While the service isn’t wheelchair accessible, it’s stroller-friendly and can accommodate a maximum of 11 travelers per transfer.

Timetable and Pick-Up Information

When it comes to the timetable and pick-up information, the airport transfer service departs Cairns Airport Terminal 2 at 8am, 10am, 12pm, 3pm, and 5pm (*subject to schedule).

Similarly, the service departs Port Douglas at 6am, 8am, 10am, 12:30pm, and 3pm (*subject to schedule).

Travelers should allow 45-60 minutes between flight arrival and the shuttle’s timetable, and be aware that additional surcharges may apply for transfers outside the set schedule or on public holidays.

The service offers the following pick-up and drop-off locations:

• Cairns Airport near bays 8-14 (Terminal 2)

• All hotels within Cairns CBD and Port Douglas, including Thala Beach and Turtle Cove

Passengers must pre-book their pick-up time, including flight number and children’s ages.

Pick-Up Locations

Passengers can get picked up from Cairns Airport near bays 8-14 in Terminal 2. Plus, the service offers pick-ups from all hotels within Cairns CBD and Port Douglas, including Thala Beach and Turtle Cove.

To ensure a smooth experience, travelers must pre-book their pick-up time allocation, including their flight number and children’s ages. This allows the company to coordinate the transfers and provide the best possible service.

The pick-up locations are conveniently situated to make the airport to hotel journey seamless and efficient. Passengers can rely on the family-owned business to handle the logistics, so they can focus on enjoying their trip to Port Douglas.

Customer Experience and Reviews

Consistently, passengers provide positive feedback that highlights the punctuality of the service, the friendly drivers, and the informative tours offered. Reviewers mention safe and comfortable rides, with specific praise for drivers like Leanne. The customer experience is further enhanced by the drivers’ insights about the local area.

According to the reviews, the service offers:

• Punctual and reliable transportation

• Friendly and knowledgeable drivers

• Informative tours that enrich the travel experience

• Safe and comfortable rides

• A generally positive overall experience

While the majority of reviews are positive, there’s one mixed review regarding a booking cancellation and delays. The service receives an impressive 4.5-star rating from 48 customers.

Additional Fees and Charges

Additional fees and charges apply for certain services and accommodations.

Travelers must pay extra for oversized items, child seat hire, and pick-up/drop-off within the Cairns CBD. These supplementary costs aren’t included in the standard one-way shared shuttle fare.

For oversized luggage, there’s an additional charge. Parents will need to pay a fee to use the provided child car seats for kids under 7.

Those wanting pick-up or drop-off in Cairns’ city center, rather than the airport, will also incur an extra cost.

All these optional add-ons come with their own pricing, so passengers should factor them in when booking their airport transfer to Port Douglas.

Safety and Accessibility

While the shuttle service caters to a wide range of travelers, it’s important to note that the vehicles aren’t wheelchair accessible. However, the service does accommodate families with young children, providing safety-approved car seats for those under 7 years old.

The key safety and accessibility features of the service include:

• Stroller accessibility for families with infants or toddlers

• Infant seats available upon request

• Maximum of 11 travelers per transfer for a safe and comfortable ride

• Drivers who prioritize passenger safety and ensure a smooth journey

• Free cancellation up to 24 hours before the experience starts, providing flexibility

Booking and Confirmation

How does one book and confirm the airport transfer service from Cairns to Port Douglas? Customers can book the transfer service in advance, with confirmation typically received within 48 hours, subject to availability. The booking process requires providing the pick-up location, flight details, and the number of travelers, including any children’s ages, to ensure appropriate accommodations.

Booking Information	Details
Pick-Up Location	Cairns Airport (Terminal 2) or any hotel in Cairns CBD and Port Douglas
Flight Details	Flight number and arrival time required
Traveler Information	Number of adults and children (including ages)
Confirmation	Received within 48 hours, subject to availability

This family-owned and operated service provides a one-way shared shuttle on a timetable schedule, with additional fees for specific requests, making it a convenient and customizable option for airport transfers between Cairns and Port Douglas.

Transfer Capacity and Flexibility

The airport transfer service can accommodate up to 11 travelers per transfer, catering to both solo travelers and larger groups. This flexible capacity allows the service to adapt to a variety of transportation needs.

The service isn’t wheelchair accessible, but it does provide stroller access and infant seats for families.

Travelers can take advantage of the free cancellation policy up to 24 hours before the scheduled transfer.

Confirmation of the booking is received within 48 hours, subject to availability, ensuring a seamless planning process.

Additional fees may apply for oversized items, child seat hire, and Cairns CBD pick-up/drop-off, offering customization options.

The service operates on a timetable schedule, providing predictability and convenience for travelers.

Frequently Asked Questions

Can I Book a Private Transfer Instead of a Shared Shuttle?

Yes, private transfers are available. Customers can request a private transfer for an additional fee. This provides a more personalized experience with a dedicated vehicle and driver.

Are There Any Discounts or Promotions Available for This Service?

The service doesn’t advertise any discounts or promotions currently. However, travelers can check the provider’s website or contact them directly to inquire about any special offers or discounts that may be available at the time of booking.

Do I Need to Provide My Own Child Car Seat?

The service provides safety-approved car seats for children under 7 at no additional cost. Customers don’t need to bring their own child car seat unless they have specific requirements.

Can I Request a Specific Driver or Vehicle Type?

While the service doesn’t guarantee specific drivers or vehicles, you can request preferences when booking. However, the company aims to accommodate passenger needs and provide a consistently high-quality experience across their fleet and staff.

How Do I Contact the Company in Case of Any Issues During the Transfer?

Customers can contact the company directly by phone or email if any issues arise during the transfer. The company provides 24/7 customer support to address any concerns or changes to the booked service.

Recap

The airport transfer service between Cairns Airport and Port Douglas provides a convenient, family-friendly option for travelers.

With punctual departures, a maximum capacity of 11, and safety-approved child seats, it ensures a comfortable journey.

Bookings must be made in advance, and the service operates from 6am to 5pm, accommodating various travel needs.

Customers can expect a personalized experience and positive reviews for this efficient and flexible transfer option.