The All-Inclusive Play Pass at Bay Gardens Beach Resort & Spa promises a day of sun, fun, and relaxation. With access to a private beach, an exciting water park, and a complimentary two-course lunch, it’s an enticing offer for families seeking a carefree getaway. However, recent reviews suggest the resort may fall short on communication and staff professionalism, leaving potential guests to weigh the pros and cons of this all-inclusive experience. Considering the range of activities and amenities included, the Play Pass could be a worthwhile investment, but travelers should also heed the cautionary tales from past visitors to ensure their day at the resort meets their expectations.
This experience made our list of the 7 Best Massage And Relaxation Services In St Lucia.
About Your Stay
- The All-Inclusive Play Pass provides access to Bay Gardens Beach Resort & Spa’s private beach, Splash Island Water Park, and unlimited drinks.
- The pass includes a complimentary half-day water park pass and a two-course lunch, with reduced rates for children.
- The pass is valid from 10 AM to 6 PM, with complimentary guestroom access subject to availability.
- Negative reviews highlight poor communication, rude staff, and limited water park access, raising concerns about the pass’s quality and value.
- Travelers are advised to carefully consider the reviews and explore alternative options for a more enjoyable experience.
Overview of the Play Pass
The All-Inclusive Play Pass at Bay Gardens Beach Resort & Spa offers visitors a comprehensive day of activities and amenities at the St. Lucia resort.
The pass grants all-day access to the private beach, Splash Island Water Park, and unlimited drinks from onsite bars. Guests can enjoy a complimentary half-day pass to the water park, as well as a two-course lunch.
Children are welcome at a reduced cost, making it a family-friendly option. The pass is valid from 10am to 6pm, and guests may also access complimentary guestrooms for the day, subject to availability.
Activities like paddleboarding and massages are also included in the pass.
Here are more great tours and experiences we've reviewed in St Lucia
Features and Inclusions
The All-Inclusive Play Pass at Bay Gardens Beach Resort & Spa offers a wealth of amenities and activities.
Guests enjoy all-day access to the private beach, Splash Island Water Park, and unlimited drinks from the onsite bars. A complimentary half-day pass to Splash Island Water Park is included, along with a two-course lunch.
Kids can join at a reduced cost, making it a family-friendly option. Transfers from Castries can be arranged for an additional fee.
The day pass is valid from 10 AM to 6 PM, and guests may use complimentary guestrooms subject to availability.
Activities like paddleboarding and massages are also available, with a maximum of 50 travelers per session.
Operating Hours and Access
Ample time is allotted for guests to fully enjoy the All-Inclusive Play Pass experience, with the day pass valid from 10:00 am to 6:00 pm.
Visitors have complimentary access to guestrooms for the day, subject to availability.
The resort offers a range of activities, including paddleboarding and massages, to ensure a well-rounded day of fun and relaxation.
To maintain an intimate atmosphere, the maximum capacity is limited to 50 travelers per session, providing a personalized and exclusive experience.
Transportation and Pickup
Round-trip transfers from Castries cruise port are available for selection, providing a seamless transportation solution for visitors.
Pickup is offered from various hotels and resorts in the North or Castries, ensuring convenient access to the Bay Gardens Beach Resort, Rodney Bay Village, Gros Islet, Saint Lucia.
The departure point is the resort lobby, and the return transportation departs 1.5 hours before the scheduled ship departure time, ensuring guests make it back to their cruise on time.
This transportation option caters to the needs of travelers, offering a hassle-free experience to and from the all-inclusive play pass destination.
Booking and Confirmation
Upon booking, visitors receive confirmation of their all-inclusive play pass at the Bay Gardens Beach Resort & Spa.
The pass is wheelchair and stroller accessible, and infants can sit on laps with infant seats available. Special requirements, including cruise details, must be provided at the time of booking.
The confirmation voucher allows access to the private beach, Splash Island Water Park, and onsite bars for unlimited drinks. A two-course lunch is also included.
Guests should review the provided information carefully, as the experience has received some negative feedback regarding poor communication and rude staff, especially related to the water park’s operating hours.
Traveler Reviews and Feedback
Unfortunately, the available reviews for the All Inclusive Play Pass at Bay Gardens Beach Resort & Spa paint a disappointing picture.
Out of a total of 2 reviews, the pass received a dismal 1.0 rating, with no 5-star reviews.
The negative feedback highlights several key issues:
- Poor communication regarding the water park hours, leaving guests frustrated with limited playtime.
- Rude and unprofessional staff, contributing to an overall unpleasant experience.
- The experience was described as disappointing, particularly for children, who were the intended beneficiaries of the all-inclusive pass.
These reviews raise significant concerns about the quality and value of the All Inclusive Play Pass, suggesting that guests may want to reconsider their options for a more enjoyable and family-friendly resort experience.
Considerations and Recommendations
In light of the overwhelmingly negative reviews, prospective travelers may want to carefully weigh the potential drawbacks of the All Inclusive Play Pass before making a purchase. The limited water park access, rude staff, and poor communication noted in the reviews are concerning. On top of that, the steep cost and lack of 5-star ratings suggest the pass may not deliver satisfactory value. To help travelers make an informed decision, the table below compares the key features and potential issues:
Feature | Potential Upside | Potential Downside |
---|---|---|
All-day access | Flexibility | Limited water park hours |
Onsite dining | Convenience | Quality/selection concerns |
Transfers | Hassle-free | Additional cost |
Water park | Family fun | Overcrowding, poor maintenance |
Booking Your Stay
The All-Inclusive Play Pass at Bay Gardens Beach Resort & Spa offers a full day of beachside fun and aquatic activities. However, recent traveler feedback suggests communication and staff professionalism may be areas for improvement. Potential purchasers should weigh the pass’s features and inclusions against the reported service quality issues to determine if it aligns with their expectations and provides good value.
More Spa & Hot Springs in St Lucia
More Tour Reviews in St Lucia
Not for you? Here's more things to do in St Lucia we have recnetly reviewed
- 2 Best Canoe And Kayak Experiences In St Lucia
- 2 Best Guided Tours In St Lucia
- 25 Best Cruises And Boat Tours In St Lucia
- 9 Best Full-Day Tours In St Lucia
- 3 Best Food Tours In St Lucia
- 7 Best Massage And Relaxation Services In St Lucia
- Dash and Splash Snorkel Adventure St Lucia
- Unique Beach Yoga Experience in Marisule
- Fast Track Service (Expedited Arrival) With One Way Airport Transfer.
- Private Photo Session With a Local Photographer in Saint Lucia
- Soufriere Escape Adventure St Lucia
- Lucian Piton Nature Trail Hike