Traveling to Maui can be an exciting and memorable experience, and the Arrival Shuttle service from Kahului Airport (OGG) to hotels and private residences across the island is a convenient option worth considering. We’ll explore the key features of this service, including pre-booking, luggage assistance, and optional upgrades, to help you determine if it’s the right fit for your upcoming vacation. While the shuttle may not be wheelchair accessible, there are alternative options available to ensure a smooth and comfortable journey. Shall we dive deeper into the details?
Key Points
- Shared shuttle service provides convenient and stress-free transportation from Kahului Airport (OGG) to hotels or private residences across Maui.
- Passengers can pre-book to guarantee availability and receive a complimentary luggage assistance and optional fresh lei greeting.
- The shuttle is not wheelchair accessible, but collapsible wheelchairs can be accommodated upon request.
- Affordable one-way transfer rates are available, with discounted group pricing and online or phone booking.
- Flexible cancellation policy allows for full refunds up to 24 hours before pickup and the ability to rebook for a future date.
Service Overview
We offer a shared shuttle service that provides a convenient and stress-free way to start your Maui vacation. Passengers can pre-book their spot to guarantee availability, and the air-conditioned vehicle will transport them from Kahului Airport (OGG) to their hotel or private residence on the island.
It’s a one-way transfer, so you don’t have to worry about getting back to the airport when it’s time to depart. With our shuttle service, you can sit back, relax, and enjoy the scenic views as we handle the driving.
Whether you’re staying at a hotel or a private residence, our shuttle will get you to your destination hassle-free.
You can also read our reviews of more tours and experiences in Maui.
Pickup and Drop-off
The shuttle’s pickup location is at Kahului Airport (OGG), where passengers will be greeted and assisted with their luggage. Passengers will then be transported to their respective hotels or private residences across the island.
Location | Distance | Time |
---|---|---|
Kaanapali | 25 miles | 45 min |
Wailea | 30 miles | 55 min |
Hana | 52 miles | 90 min |
Upcountry | 18 miles | 35 min |
While the shuttle is not wheelchair accessible, a collapsible wheelchair can be requested. We’ll make every effort to ensure a smooth and comfortable arrival for all our passengers.
Luggage Assistance and Lei Greeting
Upon arrival at the airport, our staff will provide complimentary luggage assistance, ensuring a seamless transition from plane to shuttle.
Plus, passengers have the option to upgrade their experience with a fresh lei greeting, adding a warm Hawaiian welcome to the start of their Maui adventure.
We understand the importance of making a great first impression, which is why our team is dedicated to providing personalized attention and care.
Whether you choose the standard shuttle service or the lei greeting upgrade, you can rest assured that your journey to your hotel or private residence will be effortless and enjoyable from the moment you step off the plane.
Wheelchair Accessibility
While the shuttle service isn’t wheelchair accessible, collapsible wheelchairs can be accommodated upon request. We understand the unique needs of all travelers and strive to provide an inclusive experience whenever possible.
If you require a wheelchair, please notify us at the time of booking so we can make the necessary arrangements. Our staff will be happy to assist with loading and unloading the wheelchair from the shuttle.
Please note that the shuttle may not be equipped with wheelchair-specific features, but we’ll do our best to ensure a comfortable journey. We encourage all travelers to communicate their needs in advance so we can work together to create a seamless and accessible experience.
Infant Seats and Travelers Per Tour
Infant car seats are available upon request for an additional charge, ensuring the safety and comfort of our youngest passengers.
We accommodate a maximum of 15 travelers per tour to maintain an intimate and personalized experience. This allows us to provide attentive service and ensure everyone’s needs are met.
While we can’t accommodate wheelchair users, we’re happy to provide a collapsible wheelchair if needed.
Children must be accompanied by an adult, and we recommend booking early to guarantee your spot on the shuttle.
Our goal is to make your arrival as smooth and stress-free as possible, so you can start your Maui vacation right.
Cancellation Policy
We understand the importance of flexibility, which is why we offer a generous cancellation policy.
Guests can cancel their shuttle reservation up to 24 hours prior to the scheduled pickup time and receive a full refund. Unfortunately, we’re unable to provide any refunds for cancellations made within 24 hours of the scheduled pickup, as this short notice prevents us from reselling the seats.
Our cancellation policy includes:
- Full refund for cancellations made at least 24 hours before pickup
- No refunds for cancellations less than 24 hours before pickup
- Ability to rebook for a future date, subject to availability
- Flexibility to accommodate unexpected changes in travel plans
Rates and Booking
The Arrival Shuttle service offers affordable and convenient one-way transfer rates from Kahului Airport (OGG) to hotels and private residences across Maui Island.
Rates start at $35 per person for shared shuttle service, with discounted group pricing available for parties of 4 or more.
Guests can easily book their shuttle online or over the phone, securing their spot in advance for a seamless post-arrival experience.
The booking process is straightforward, and we encourage travelers to reserve their shuttle as early as possible to ensure availability.
Prepayment is required at the time of booking, but we accept all major credit cards for added convenience.
With our transparent pricing and flexible booking options, we strive to provide a hassle-free start to your Maui vacation.
Frequently Asked Questions
Got a burning question about our Arrival Shuttle service? Let’s dive right in and address some of the most frequently asked queries.
What if my flight’s delayed? No problem! We monitor all arrivals and adjust pick-up times accordingly. Just let’s know about any changes.
Can I book for just one person? Sure, we welcome solo travelers. The minimum booking is for 2 people, but we can accommodate individual requests.
Is this shuttle wheelchair accessible? We don’t have wheelchair-accessible vehicles, but we can provide a collapsible chair if you need one.
What’s the latest I can cancel my booking? You can cancel up to 24 hours in advance for a full refund. After that, unfortunately, no refunds are available.
Frequently Asked Questions
Can I Bring My Own Car Seat for My Child?
Yes, we allow you to bring your own car seat for your child. Just let us know when booking, and we’ll be happy to accommodate it during your shuttle transfer.
Yes, we can arrange a private shuttle instead of a shared one. This provides a more personalized and flexible transfer experience, though it may come at an additional cost compared to the shared shuttle option.
How Often Do the Shuttles Depart From the Airport?
The shuttles depart from the airport on a regular schedule, approximately every 30-45 minutes. We recommend checking the shuttle provider’s website or contacting them directly to confirm the exact departure times.
Can I Store My Luggage at the Airport Before My Shuttle?
Unfortunately, we do not offer luggage storage services at the airport. However, you can check with the airport directly about any available baggage holding options before your shuttle pickup. Our service focuses on the convenient shuttle transfer itself.
Is There a Way to Book a Round-Trip Shuttle Service?
Yes, we can book a round-trip shuttle service. The provider offers both one-way and round-trip options, so you can easily arrange transportation to and from the airport as part of your travel plans.
Recap
The Arrival Shuttle service offers a convenient and stress-free way to travel from Kahului Airport (OGG) to hotels or private residences across Maui island.
With complimentary luggage assistance, the option to upgrade with a fresh lei greeting, and the ability to accommodate collapsible wheelchairs, we’ve got you covered for a seamless start to your Maui vacation.
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