When visiting the stunning Bintan Island in Indonesia, travelers can turn to Bintan Car Rental for a convenient and reliable transportation solution. The service offers air-conditioned vehicles and experienced drivers to shuttle groups of up to seven passengers around the island. With pricing starting at $60.37, the rental package covers essential expenses like petrol and parking fees, giving travelers the flexibility to customize their tours. While the service maintains an overall rating of 3.5 out of 5 stars, positive reviews highlight the expertise and responsiveness of the drivers. However, the absence of complimentary mineral water has left some guests desiring a more comprehensive experience. Exploring the details of this car rental service could unveil a seamless way to navigate the picturesque landscapes of Bintan Island.
Good To Know
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Bintan Car Rental provides air-conditioned vehicles and drivers for groups of up to 7 people to explore the scenic Lagoi region in Indonesia.
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With an overall rating of 3.5 out of 5 stars, the service offers a hassle-free transportation option that includes petrol, parking fees, and complimentary mineral water.
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Pricing starts at $60.37 per group, with a lowest price guarantee, though the non-refundable cancellation policy requires careful planning.
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Pickup and drop-off are included, ensuring a seamless transportation experience, though the service is not wheelchair accessible.
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Positive reviews highlight the driver’s expertise and responsiveness, while the host addresses any customer concerns to deliver a satisfactory experience.
Service Overview
Bintan Car Rental is a service that provides air-conditioned vehicles and a driver to guide travelers through the Lagoi region of Indonesia.
Located in Lagoi, the company has received 2 reviews and maintains an overall rating of 3.5 out of 5 stars based on feedback from Viator and Tripadvisor.
The service offers transportation for groups of up to 7 people, with prices starting from $60.37 per group.
While the service includes car petrol, car park fees, and mineral water, a past review noted an issue with the absence of water during the trip.
You can also read our reviews of more tours and experiences in Lagoi.
Location and Reviews
Lagoi, a scenic coastal town, is the home base for Bintan Car Rental.
Located in Indonesia, the service has garnered 2 reviews and an overall rating of 3.5 out of 5 stars based on customer feedback from platforms like Viator and Tripadvisor.
The reviews praise the driver’s good service but note an issue with the lack of mineral water during the trip, which the host acknowledged and offered assistance to resolve.
Despite this minor hiccup, the service appears to provide a convenient and customizable transportation option for visitors exploring the picturesque Bintan Island.
Pricing and Booking
From $60.37 per group (up to 7 passengers), Bintan Car Rental offers a competitively priced transportation option for visitors exploring the scenic Bintan Island.
The service operates on a non-refundable basis, with no refunds if the booking is canceled. However, Bintan Car Rental provides a lowest price guarantee, ensuring customers get the best deal. Upon booking, travelers receive a confirmation, allowing them to plan their trip with confidence.
The service includes an air-conditioned vehicle, a driver who acts as a tour guide, car petrol, and parking fees.
While reviews note an issue with the availability of mineral water, the host acknowledged the mistake and offered assistance, demonstrating a commitment to customer satisfaction.
Included Services
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The Bintan Car Rental service includes several key amenities to enhance the overall experience for customers.
Travelers will enjoy an air-conditioned vehicle, with a driver who also serves as a tour guide. The rental fee covers the cost of car petrol, as well as any necessary parking fees.
Plus, the service provides complimentary mineral water, though a review noted an issue with its absence during a trip. The host acknowledged the mistake and offered assistance, demonstrating a commitment to customer satisfaction.
These inclusive offerings make the Bintan Car Rental a convenient and hassle-free option for exploring the area.
Pickup and Return
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Customers can arrange for pickup from their hotel lobby or the local ferry terminal when booking the Bintan Car Rental service.
The rental service will transport customers to their desired destinations during the rental period. At the end of the rental, the driver will return customers back to their hotel lobby or the ferry terminal, ensuring a seamless and convenient start and end to their Bintan excursion.
This pickup and return service is included in the rental price, allowing travelers to focus on their sightseeing and activities without the hassle of transportation logistics.
The service give you a hassle-free experience, allowing customers to make the most of their time in Bintan.
Accessibility and Participation
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Accessibility is an important consideration for the Bintan Car Rental service. The service isn’t wheelchair accessible, as noted in the information.
However, infants are welcome and can sit on laps during the trip. Most travelers can participate in the service, which includes an air-conditioned vehicle, a driver as a tour guide, and other inclusions.
While the reviews highlight positive experiences with the driver’s service, one review noted an issue with the absence of mineral water during the trip. The host acknowledged the mistake and offered assistance, demonstrating a commitment to addressing any concerns that may arise during the rental experience.
Review Highlights
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Reviews of the Bintan Car Rental service highlight the quality of the driver’s service and the company’s responsiveness to customer concerns.
Travelers praise the driver’s good service, noting their expertise in guiding the tour. However, one review mentioned an issue with the absence of mineral water during the trip. The host acknowledged the mistake and offered assistance, demonstrating the company’s commitment to addressing customer feedback.
The reviews suggest a satisfactory experience, with the driver’s service and the company’s customer-focused approach being key positive factors.
While the water issue was a minor inconvenience, the company’s willingness to address it reflects a customer-centric approach.
Additional Considerations
While the reviews highlight the driver’s expertise and the company’s responsiveness, there are a few additional considerations worth noting. The service is not wheelchair accessible, and infants must sit on laps. Most travelers can participate, but those with limited mobility may find the experience challenging. Plus, the cancellation policy is non-refundable, so it’s essential to plan accordingly.
| Consideration | Details |
|---|---|
| Accessibility | Not wheelchair accessible |
| Infants | Must sit on laps |
| Traveler Participation | Most travelers can participate |
| Cancellation Policy | Non-refundable; no refund if canceled |
| Lowest Price Guarantee | Yes |
Frequently Asked Questions
Can We Request a Specific Car Model or Brand?
You can request a specific car model or brand, but it’s subject to availability. The rental service will try to accommodate your preferences, but they may not always be able to provide the exact vehicle you request.
Is There a Surcharge for After-Hours or Holiday Pickups?
There doesn’t appear to be any information about after-hours or holiday pickup surcharges for this service. The details provided focus on the core rental pricing and inclusions, but don’t mention any additional fees for specific pickup times.
How Flexible Is the Itinerary During the Rental Period?
The itinerary is generally flexible during the rental period. Customers can work with the driver to adjust the plan and activities as needed, within the rental time frame. However, significant changes may incur additional costs.
Are Child Seats or Booster Seats Available Upon Request?
Child seats and booster seats are available upon request with Bintan Car Rental. Customers should notify the rental company at the time of booking to ensure the appropriate child safety equipment is provided for their trip.
Do We Need to Provide a Security Deposit for the Rental?
Yes, the rental company typically requires a security deposit to cover any potential damages to the vehicle. The amount of the deposit may vary based on the vehicle type and rental duration, but it’s a standard practice for most car rental services.
Sum Up
Bintan Car Rental offers reliable transportation in Lagoi, Indonesia. Customers can rent air-conditioned vehicles with experienced drivers for groups of up to seven people, starting at $60.37. The service includes petrol, parking fees, and customizable tours around Bintan Island. While the overall rating is 3.5 out of 5 stars, positive reviews highlight the driver’s expertise and responsiveness, despite some noting the absence of complimentary mineral water.