The Cancun Dolphin Diamond Experience promises an unparalleled aquatic adventure for visitors seeking an unforgettable encounter with these captivating marine mammals. Guests can anticipate a wealth of interactive opportunities, including handshakes, kisses, and deeper water interactions, all while learning about the dolphins’ behavior from knowledgeable trainers. But the experience doesn’t end there – a delightful buffet and national open bar await, ensuring guests can savor a delectable meal and refreshing beverages after their aquatic escapades. With ground transportation included, this all-inclusive package offers a seamless and memorable day. However, the true highlight may lie in the chance to forge a genuine connection with these intelligent and playful creatures.
Key Points
- The Dolphin Diamond Experience offers a 1-hour personalized interaction with dolphins, including activities like handshake, kiss, hug, and deep water interactions.
- The experience includes access to a buffet and national open bar within the Dolphin Connection area, enhancing the overall experience.
- Transportation to and from the Dolphin Connection park in Ventura Park Cancun is included, ensuring a convenient and hassle-free visit.
- Restrictions apply for certain guests, such as pregnant women, babies under 1 year, and individuals over 297 lbs (135 kg) or over 95 years.
- Professional photos are available for purchase to capture the memorable moments of the Dolphin Diamond Experience.
Experience Overview
The Dolphin Diamond Experience invites visitors to Cancun’s Dolphin Connection park within the Ventura Park Cancun.
This 1-hour activity is limited to just 10 participants, allowing for an intimate and personalized interaction with the dolphins. Available in English and Spanish, the experience provides an overview of dolphin behavior and physiology from a knowledgeable trainer.
Guests can handshake, kiss, hug, and even do a fin salute with the dolphins in deep water. Plus, they can enjoy a free jump exhibition, listen to dolphin songs, and engage in water wars for a true "Connection" moment.
The package also includes access to a buffet and national open bar in the Dolphin Connection area.
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Dolphin Interaction Highlights
Interacting directly with the dolphins is the highlight of the Dolphin Diamond Experience. Participants will learn about the dolphins’ behavior and physiology from a knowledgeable trainer.
They’ll get the chance to handshake, kiss, hug, and salute the friendly creatures in the deep water. Guests will also watch a thrilling free jump exhibition and listen to the dolphins’ captivating songs.
The experience culminates in engaging in "water wars" and enjoying special "Connection" moments with the dolphins. Throughout the interaction, you will gain a deeper appreciation for these intelligent marine mammals and their remarkable abilities.
Inclusions and Amenities
Included in the Dolphin Diamond Experience is access to a buffet and national open bar within the Dolphin Connection area.
Guests will learn about dolphin behavior and physiology directly from a trainer. Professional photos of the experience will be available for purchase, capturing those special moments.
Ground transportation to and from the location is also included, making the day seamless and convenient.
The experience provides a well-rounded package, allowing visitors to fully enjoy the Dolphin Diamond encounter while enjoying additional amenities and activities.
With these inclusions, guests can make the most of their Cancun dolphin adventure.
Important Information and Restrictions
Cancellation of the Dolphin Diamond Experience is permitted up to 24 hours in advance for a full refund. However, certain individuals are not permitted to participate, including pregnant women, babies under 1 year, those over 297 lbs (135 kg), or over 95 years of age. Infants under 6 years are free of charge but must be noted in the reservation, and children aged 1-5 must be accompanied by two paying adults. Plus, children aged 6-12 with height restrictions must be accompanied by a paid adult. The use of life jackets is mandatory in all water programs.
Prohibited | Permitted |
---|---|
Pets | Swimwear |
Food and drinks | Change of clothes |
Flash photography | Towel |
Waterproof cameras | Comfortable clothes |
What to Bring and Prohibited Items
Attendees should bring a swimsuit, a change of clothes, a towel, and comfortable beachwear for the Dolphin Diamond Experience.
Cameras aren’t allowed in the water for safety reasons, but professional photos will be available for purchase.
Food and drinks, as well as pets, are prohibited inside the park.
Remember to bring cash, as flash photography and waterproof cameras aren’t permitted.
The Dolphin Diamond Experience is an immersive and memorable activity in Cancun, and following the guidelines on what to bring and what’s prohibited will ensure a smooth and enjoyable experience.
Cancellation and Refunds
Clients can easily cancel their Dolphin Diamond Experience reservations up to 24 hours in advance for a full refund. This flexible policy allows for last-minute changes or cancellations without penalty. In the event of a cancellation, the refund will be processed promptly, ensuring a hassle-free experience for all guests.
Cancellation Policy | |
---|---|
Notice Period | Refund Amount |
24+ hours | 100% of the price |
Less than 24 hours | No refund |
No-show | No refund |
Rescheduling | Subject to availability and price changes |
Suitability for Guests
The Dolphin Diamond Experience isn’t suitable for all guests. Certain restrictions and requirements apply:
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Pregnant women, babies under 1 year, and individuals over 297 lbs (135 kg) or over 95 years aren’t permitted to participate.
-
Children aged 1-5 must be accompanied by two paying adults, while children aged 6-12 with height restrictions must be accompanied by a paid adult.
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Mandatory use of life jackets is required for all water programs. This ensures the safety and enjoyment of the experience for all participants.
These guidelines help maintain the integrity of the Dolphin Diamond Experience and provide a safe and memorable encounter for guests.
Transportation and Location
The Dolphin Diamond Experience takes place at the Dolphin Connection Cancun park, located within the Ventura Park Cancun.
This convenient location provides guests with easy access to the experience, as the park is situated right in the heart of Cancun. Ground transportation to and from the park is included in the package, making it a hassle-free experience for visitors.
The park itself offers a stunning natural setting, allowing guests to enjoy the beauty of the Cancun landscape while interacting with the friendly dolphins.
With the park’s amenities and the included transportation, the Dolphin Diamond Experience ensures a seamless and memorable visit.
Frequently Asked Questions
What Is the Approximate Duration of the Entire Experience?
The overall experience lasts around 1 hour, offering participants the chance to interact with dolphins, enjoy a buffet and open bar, and explore the water park facilities during their visit.
Is It Possible to Upgrade to a Private or Semi-Private Dolphin Interaction?
It’s possible to upgrade to a private or semi-private dolphin interaction, but this would incur an additional cost. Guests should inquire about available upgrade options when booking the Dolphin Diamond Experience to ensure they get the experience they desire.
Are There Any Restrictions on the Number of Participants per Group?
The dolphin experience has a group size limited to 10 participants. This restriction ensures an intimate and personalized interaction with the dolphins. Larger groups are not permitted to maintain the safety and quality of the experience.
Can I Bring My Own Food and Beverages to the Park?
No, outside food and drinks are not allowed at the park. Participants can enjoy a complimentary buffet and open bar within the Dolphin Connection area as part of the experience.
Are There Any Special Discounts or Packages Available for Larger Groups?
There are discounts available for larger groups. The park offers a 20% saving on the regular price per person when booking for groups of 10 or more participants. Guests should inquire about group rates when making their reservation.
Recap
The Cancun Dolphin Diamond Experience is an unforgettable opportunity to interact with these magnificent creatures. Guests can enjoy a variety of activities, indulge in a delightful buffet and open bar, and take in the scenic surroundings of the Ventura Park Cancun. With ground transportation included, it’s a seamless and memorable day out that’s perfect for all ages and swimming abilities.
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