Castle Rock is a delightful mountain town nestled in the heart of the Rockies. Its stunning natural surroundings, including dramatic rock formations and lush forests, make it an ideal destination for outdoor enthusiasts.
The historic downtown area offers a charming small-town atmosphere, with a variety of local shops, restaurants, and cultural attractions that provide a glimpse into the region’s rich heritage.
One potential drawback to consider is the town’s remote location, which may require some additional travel time for some visitors. However, this also contributes to the town’s peaceful and serene atmosphere, away from the hustle and bustle of larger cities.
Castle Rock is well-suited for travelers seeking a balanced experience of outdoor adventure and small-town exploration.
Whether you’re interested in hiking, rock climbing, or simply taking in the breathtaking scenery, this picturesque town has something to captivate visitors of all interests.
About Your Stay
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Hotel Overview
Castle Rock is a highly-rated hotel located in Flagstaff, Arizona, offering convenient access to various local attractions.
With an overall rating of 8.5 out of 10 based on 602 reviews, the hotel has a range of key features, including free WiFi, free private parking, and ski equipment hire.
Situated just 1.4 km from Northern Arizona University and 4.7 km from The North Pole Experience, Castle Rock provides an ideal base for exploring the area’s natural beauty and cultural offerings.
The hotel’s accommodation options cater to a variety of guest needs, ensuring a comfortable and enjoyable stay.
Accommodation Options
The hotel offers a range of accommodation options to cater to diverse guest needs. Deluxe Queen Rooms feature 2 large double beds, while Deluxe King Rooms offer 1 extra-large double bed. Superior King Rooms also come with 1 extra-large double bed. For solo travelers, Standard Queen Rooms provide 1 large double bed. Family rooms are available for those needing more space.
| Room Type | Bed Configuration | Guest Capacity |
|---|---|---|
| Deluxe Queen | 2 large double beds | Up to 4 guests |
| Deluxe King | 1 extra-large double bed | Up to 2 guests |
| Superior King | 1 extra-large double bed | Up to 2 guests |
| Standard Queen | 1 large double bed | Up to 2 guests |
Guest Ratings and Reviews
Based on the 602 guest reviews, the hotel has maintained a very good overall rating of 8.5.
Guests have particularly praised the hotel’s cleanliness and comfort, awarding it ratings of 9.3 and 9.1 respectively.
The staff have also been highly commended, receiving a 9.5 rating for their friendliness and helpfulness.
While the location near restaurants and attractions was well-received with an 8.9 rating, the value for money was slightly lower at 8.8.
Facilities and Services
The hotel offers numerous popular facilities to cater to the needs of its guests. Free private parking is available on-site, eliminating the need for guests to search for parking.
Plus, the hotel provides complimentary high-speed WiFi throughout the property, allowing guests to stay connected during their stay.
For those looking to enjoy outdoor activities, the hotel offers access to hiking and skiing, making it an ideal destination for adventure-seekers.
The hotel’s non-smoking policy ensures a comfortable environment for all guests.
Checking In and Out
Smooth check-in and check-out procedures are essential for a seamless hotel experience.
At Castle Rock, the standard check-in time is from 3:30 PM to 11:30 PM, and guests are required to check out by 10:30 AM to 11:00 AM.
The hotel staff is available to accommodate early check-in or late check-out requests, subject to availability and potential additional charges. Guests must present a valid photo ID and credit card upon arrival.
The hotel’s policies regarding cancellations and prepayment vary depending on the accommodation type, so it is advisable for guests to review the terms and conditions prior to booking.
Cancellation and Policies
Regarding Castle Rock’s cancellation and policies, guests should be aware that the terms vary depending on the accommodation type booked.
The hotel’s cancellation policy includes:
- For Deluxe and Superior rooms, cancellations made within 7 days of check-in may incur a fee.
- Standard rooms allow free cancellations up to 72 hours before check-in.
- Family rooms have more restrictive policies, with limited free cancellation windows.
- All special requests, such as early check-in or late check-out, are subject to availability and may incur additional charges.
Catering for Children and Pets
Castle Rock’s policies regarding children and pets are straightforward.
Children of all ages are welcome at the hotel. However, pets are not allowed on the premises. This policy is in place to ensure the comfort and enjoyment of all guests.
For families traveling with children, Castle Rock offers a range of accommodation options, including spacious family rooms. This makes it an ideal choice for those seeking a family-friendly getaway.
Guests are advised to check the specific policies for their room type prior to booking, as some variations may apply.
Special Requests
At Castle Rock, guests are welcome to make special requests to accommodate their individual needs or preferences.
The hotel staff will do their best to fulfill such requests based on availability and feasibility. Potential special requests may include:
- Early check-in or late check-out, subject to availability
- Specific room types or locations within the hotel
- Arrangements for special events or celebrations
- Assistance with transportation or activity bookings
While the hotel cannot guarantee that all requests can be met, they are committed to providing personalized service and will work closely with guests to ensure a comfortable and enjoyable stay.
Booking Your Stay
Castle Rock in Flagstaff, Arizona is a stellar choice for your stay. Strategically situated near Northern Arizona University and popular local attractions, this hotel provides an ideal base for both leisure and business travelers. With exceptional service, cleanliness, and value, Castle Rock has earned a reputation for excellence, catering to diverse guest needs with a range of amenities and accommodation options. You can expect a seamless and enjoyable experience in the heart of Flagstaff.
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