Cenotes Casa Tortuga offers an exhilarating tour experience that showcases the natural wonders of Mexico’s Riviera Maya. Guests can enjoy the crystal-clear waters of the Casa Tortuga Cenote, a stunning underground river system, before embarking on a cultural exploration of the renowned Tulum archaeological site. The tour also includes a shopping excursion in vibrant Playa del Carmen, allowing visitors to enjoy the local culture. Knowledgeable guides lead the way, providing insightful commentary throughout the journey. With its captivating blend of natural beauty and cultural discovery, Cenotes Casa Tortuga promises an unforgettable adventure for those seeking to uncover the hidden gems of this remarkable region.

Key Points

Cenotes Casa Tortuga - Key Points

  • The Cenotes Casa Tortuga tour package includes a 2-hour visit and swim at the Casa Tortuga Cenote, as well as visits to the Tulum archaeological site and Playa del Carmen.
  • The tour package is priced at $101.42 per person and offers a free cancellation policy up to 24 hours in advance.
  • The tour includes hotel pickup and drop-off, a live tour guide, swimming equipment, and a buffet lunch.
  • Recommended items for the tour are swimwear, towel, sandals, and water shoes, while certain items like baby strollers and alcohol are not allowed.
  • Travelers must be ready 10 minutes prior to the scheduled pickup time, and no-shows will not be accommodated.
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Tour Overview and Pricing

Cenotes Casa Tortuga - Tour Overview and Pricing

The Cenotes Casa Tortuga tour package offers visitors a comprehensive 12-hour experience, priced at $101.42 per person.

Travelers can take advantage of the free cancellation policy, allowing them to cancel up to 24 hours in advance for a full refund.

The tour also features a reserve now and pay later option, allowing guests to secure their spot without any upfront payment.

The tour includes pickup from Cancun, Playa del Carmen, or Puerto Morelos, and features activities such as swimming in the Casa Tortuga Cenote, a visit to the Tulum archaeological site, and free time for shopping in Playa del Carmen.

Itinerary and Activities

Cenotes Casa Tortuga - Itinerary and Activities

The Cenotes Casa Tortuga tour offers a diverse itinerary, starting with pickup locations in Cancun, Playa del Carmen, and Puerto Morelos.

The main activities include a 2-hour visit and swim at the Casa Tortuga Cenote, followed by a 1-hour lunch break. Participants then explore the Tulum archaeological site for 40 minutes before enjoying 1 hour of free time for shopping in Playa del Carmen.

Throughout the tour, a live guide provides commentary in English and Spanish. Inclusions like roundtrip transportation, buffet lunch, and swimming gear ensure a seamless and enjoyable experience.

Inclusions

Cenotes Casa Tortuga - Inclusions

The Cenotes Casa Tortuga tour includes several key amenities to ensure a seamless and enjoyable experience.

Hotel pickup and drop-off, as well as roundtrip transportation, are provided for the convenience of travelers. A live tour guide, fluent in both English and Spanish, will accompany the group throughout the tour, offering insights and information.

Guests will have the opportunity to swim in the Casa Tortuga Cenote and the Sacred Cenote, with vests and swimming goggles provided. A delicious buffet lunch featuring local dishes is also included.

Plus, visitors can take advantage of a photo opportunity at the Tulum sculpture, which is available for purchase at $2.

What to Bring and Restrictions

Bringing the recommended items, such as swimwear, towel, sandals, and comfortable clothes, will ensure a comfortable and enjoyable experience during the Cenotes Casa Tortuga tour. Water shoes are also suggested to navigate the cenotes. Visitors should refrain from bringing baby strollers, large bags, bikes, alcohol, drugs, and sunscreen, as these are not permitted. The tour requires travelers to be ready 10 minutes prior to pickup, and no-shows will not be accommodated. Alternative pickup locations may be offered if the hotel is not serviced directly. Remember, the itinerary is subject to change, so flexibility is key.

Recommended Not Allowed
Swimwear Baby strollers
Towel Large bags
Sandals Bikes
Comfortable clothes Alcohol, drugs
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Pickup Locations

Cenotes Casa Tortuga - Pickup Locations

Pickup locations for the Cenotes Casa Tortuga tour include Cancun, Playa del Carmen, and Puerto Morelos. These three locations provide convenient access for travelers to join the tour.

The pickup service ensures a hassle-free start to the day’s adventure. Guests must be ready 10 minutes prior to the scheduled pickup time to avoid being considered a no-show. If a pickup location isn’t available at a specific hotel, an alternative pickup point will be offered.

This flexibility ensures all participants can easily access the tour. With the tour’s comprehensive transportation services, guests can sit back, relax, and look forward to the exciting activities that await at the Casa Tortuga Cenote and other destinations.

Cancellation Policy

What’s the cancellation policy for the Cenotes Casa Tortuga tour?

Travelers can cancel their reservation up to 24 hours in advance for a full refund. This free cancellation policy provides flexibility for those who may need to change their plans.

The tour operator understands that unexpected events can arise, so they’ve implemented this generous cancellation policy to accommodate their customers.

Travelers can book their spot and pay nothing upfront, reserving their place on the tour now and paying later. This "reserve now, pay later" option further improves the booking experience.

Important Notes

Cenotes Casa Tortuga - Important Notes

Travelers must be ready 10 minutes prior to pickup, as the tour won’t wait for late arrivals. If a traveler isn’t present at the designated pickup location, it will be considered a no-show.

The tour company may not offer pickup at all hotel locations; alternative pickup options will be provided if necessary.

Travelers should be aware that itineraries are subject to change, so they should remain flexible. While the tour give you an enjoyable experience, unforeseen circumstances may lead to modifications in the planned activities.

Tour Highlights

Cenotes Casa Tortuga - Tour Highlights

The Cenotes Casa Tortuga tour promises a captivating exploration of Mexico’s natural wonders. Guests will visit the stunning Casa Tortuga Cenote, a natural swimming hole renowned for its crystal-clear waters and lush surroundings.

After a refreshing dip, the tour moves on to the ancient Tulum archaeological site, where travelers can marvel at the impressive Mayan ruins.

The day culminates with a shopping excursion in the vibrant town of Playa del Carmen, offering ample opportunities to take in the local culture and pick up unique souvenirs.

Throughout the journey, knowledgeable guides provide insights, ensuring a well-rounded and enriching experience for all participants.

Frequently Asked Questions

Can I Bring My Own Food and Drinks?

Guests can’t bring their own food and drinks on the tour. The tour includes a buffet lunch, as well as water and swimming gear at the cenote. Bringing outside food or drinks is not permitted.

Is There a Minimum Age or Height Requirement?

There’s no minimum age or height requirement for this tour. Children of all ages are welcome, though parents should ensure their kids can swim and follow safety instructions in the cenotes.

What Type of Transportation Is Provided?

The tour provides roundtrip transportation via a professional driver and vehicle. Pickup and drop-off are included at designated locations in Cancun, Playa del Carmen, and Puerto Morelos. The transportation is comfortable and reliable for the full-day excursion.

Do I Need to Know How to Swim?

Swimming ability isn’t required, as guests will be provided with life jackets and vests for the cenote swim. However, being comfortable in the water is recommended to fully enjoy this activity.

Are There Any Discounts or Deals Available?

The tour doesn’t mention any specific discounts or deals, but travelers can take advantage of the free cancellation policy and reserve their spot without paying upfront. It’s best to book early to secure availability.

Recap

Cenotes Casa Tortuga offers an unforgettable experience that immerses visitors in the natural wonders and cultural heritage of the Riviera Maya. From the serene swim in the cenote to the captivating exploration of the Tulum ruins, this tour provides a well-rounded adventure that showcases the unique blend of Mexico’s natural beauty and ancient history. Travelers can expect a seamless and enriching journey led by knowledgeable guides.

You can check if your dates are available here: