Cenotes Casa Tortuga Tickets

Cenotes Casa Tortuga offers a captivating 5-hour guided tour through the heart of the Mayan jungle, exploring four breathtaking cenotes. With tickets starting at just $46, the tour includes food, drinks, and gratuities, ensuring a seamless experience. Bilingual guides provide insights in both Spanish and English, allowing visitors to fully enjoy the natural beauty and ancient secrets of these remarkable underground water bodies. Flexible booking options and a generous cancellation policy make planning a stress-free affair. Whether you’re a seasoned adventurer or seeking a unique cultural experience, the Cenotes Casa Tortuga tour promises to leave you in awe of the wonders that lie beneath the Yucatan Peninsula.

Key Points

• Cenotes Casa Tortuga offers a 5-hour guided tour to four unique cenotes in the Mayan jungle, starting at $46 per person.
• The tour includes transportation, food, drinks, and gratuities, providing a hassle-free experience with bilingual guides.
• Cancellations made 24 hours or more in advance qualify for a full refund, with the option to reschedule or transfer tickets.
• The tour is suitable for participants aged 11 to 99, with children aged 3 to 10 also welcome.
• Customer reviews for the tour have an overall rating of 3.3 out of 5, indicating a variable experience that requires careful consideration.

You can check if your dates are available here:

Ticket Information

What’re the key details about the ticket information for the Cenotes Casa Tortuga experience?

The tickets are priced from $46.00 per person, with free cancellation up to 24 hours in advance for a full refund.

Plus, customers can reserve their spot without upfront payment.

The 5-hour guided tour is available in both Spanish and English, allowing visitors to explore the ancestral caves and Mayan jungle secrets, as well as dive into crystal clear cenote waters.

The experience includes a visit to four different cenotes, with approximately 1 hour and 20 minutes spent at each.

Experience Overview

The Cenotes Casa Tortuga tour offers a captivating 5-hour experience, guiding visitors through the ancestral caves and Mayan jungle secrets.

The tour is conducted in both Spanish and English, allowing participants to fully enjoy the cultural exploration.

During the excursion, guests will dive into crystal clear waters and discover the unique beauty of four remarkable cenotes:

• Cenote Wisho
• Cenote Jaguar
• Cenote Tres Zapotes
• Cenote Tres Campanas

Each cenote is allotted approximately 1 hour and 20 minutes for visitors to explore and enjoy the stunning natural landscapes.

The tour includes a bilingual guide, food, drinks, and gratuities, ensuring a well-rounded and hassle-free experience.

Cenote Details

Where can visitors explore during the Cenotes Casa Tortuga tour?

The tour features visits to four stunning cenotes: Cenote Wisho, Cenote Jaguar, Cenote Tres Zapotes, and Cenote Tres Campanas.

Visitors can expect to spend approximately 1 hour and 20 minutes at each of these unique, crystal-clear water formations.

These cenotes are nestled within the Mayan jungle, offering a chance to discover the region’s natural beauty and ancient secrets.

Inclusions

The Cenotes Casa Tortuga tour includes a bilingual guide to lead visitors through the experience. The guide provides commentary in both Spanish and English, ensuring all participants can fully engage with the tour.

Plus, the tour includes food and drinks, as well as gratuities, ensuring a hassle-free experience. Some key inclusions are:

• Bilingual guide
• Food and drinks
• Gratuities
• No additional expenses

These inclusions allow guests to fully immerse themselves in the cenote exploration without worrying about additional costs or language barriers.

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Important Information

Participants of the Cenotes Casa Tortuga tour range from adults aged 11 to 99, with children aged 3 to 10 also welcome. Infants aged 2 and younger do not require a ticket. Guests are advised to bring biodegradable sunscreen to protect themselves during the outdoor activities.

Participant Type	Age Range
Adults	11-99
Children	3-10
Infants	2 and under

The overall tour experience has received a rating of 3.3 out of 5 based on 6 customer reviews, providing valuable insight into the tour’s quality and satisfaction levels.

Cancellation Policy

Flexibility in the cancellation policy allows guests to make adjustments to their plans.

Travelers can cancel their Cenotes Casa Tortuga tickets up to 24 hours before the scheduled start time for a full refund. This provides peace of mind and the ability to account for any unexpected changes.

The cancellation policy includes the following options:

• Full refund when canceling 24 hours or more before the tour
• No refund for cancellations within 24 hours of the tour
• Ability to reschedule the tour for a different date
• Option to transfer the ticket to another person

This cancellation policy ensures that guests can book with confidence and make alterations if needed.

Payment Options

Cenotes Casa Tortuga offers guests flexible payment options to accommodate their booking needs. Customers can choose to reserve their spot without any upfront payment, allowing them to secure their tour and pay later.

This "reserve now, pay later" policy provides convenience and flexibility for those who may not have immediate access to funds. Plus, the company offers free cancellation up to 24 hours prior to the tour, enabling customers to receive a full refund if their plans change.

With these hassle-free payment and cancellation policies, Cenotes Casa Tortuga ensures a seamless booking experience for adventurers eager to explore the captivating cenotes.

Customer Reviews

A mere handful of customers have left reviews for the Cenotes Casa Tortuga experience, resulting in an overall rating of 3.3 out of 5 stars based on 6 evaluations.

The feedback seems mixed, highlighting both positive and negative aspects of the tour:

• Some reviewers praised the knowledgeable guides and the opportunity to explore the stunning cenotes.

• However, others noted issues with organization, crowding, and concerns about environmental impact.

• A few customers felt the experience didn’t fully meet their expectations or represent good value for the price.

Ultimately, the limited reviews suggest the tour may be a hit-or-miss proposition, requiring careful consideration before booking.

Frequently Asked Questions

Can I Bring My Own Snacks and Drinks?

According to the experience information, the inclusions cover food and drinks. However, guests are allowed to bring their own snacks and non-alcoholic beverages as long as they’re consumed during the tour.

Is There a Minimum Group Size Requirement?

There is no minimum group size requirement for this experience. Participants can purchase tickets individually or in small groups. The tour accommodates both solo travelers and larger parties.

Are There Any Age Restrictions for the Activities?

The experience has age requirements. Children aged 3-10 are welcome, while infants 2 and younger don’t need a ticket. Adults aged 11-99 can participate in the activities.

Can I Rent Equipment Like Snorkeling Gear On-Site?

Visitors can rent snorkeling gear on-site for the cenote tour. The tour provider offers this equipment rental service, allowing participants to fully experience the crystal clear waters without the need to bring their own gear.

How Do I Get to the Meeting Point for the Tour?

Participants can get to the meeting point by taxi, ride-share, or public transportation. The tour provider offers specific directions and meeting point information upon booking to ensure guests arrive on time for the start of the experience.

Recap

Cenotes Casa Tortuga offers an immersive 5-hour guided tour through four stunning cenotes in the Mayan jungle. Starting at $46, the tour includes food, drinks, and gratuities, ensuring a hassle-free experience. With bilingual guides, participants can explore the natural beauty and ancient secrets of these remarkable water-filled sinkholes. Flexible booking options and a generous cancellation policy provide peace of mind, making this a must-do activity for those seeking to explore the enchanting cenotes of the region.

You can check if your dates are available here: