Our review of the Charlotte Street Hotel:
This stylish spot in London’s West End, part of the Firmdale Hotels group, mixes modern design with classic British charm.
It’s a quick 5-minute walk from Tottenham Court Road station, making it super handy for exploring the city. Guests rave about the comfy rooms, spotless facilities, and top-notch service. You’ll find free Wi-Fi, a restaurant, a movie room, and a gym on-site.
While the hotel is a crowd-pleaser, it’s worth noting that it can be pricey, and some rooms facing the street might catch a bit of noise.
This hotel is perfect for travelers who want a central location with a touch of luxury.
It’s especially great for art lovers (check out the colorful decor!) and those who enjoy personalized service. If you’re looking to splurge on a special London stay, this could be your spot.
Key Points
- Charlotte Street Hotel is part of the Firmdale Hotels group, known for contemporary design and classic elegance in their boutique properties across central London.
- The hotel is located in London’s West End, offering excellent accessibility to popular attractions like Oxford Street and the British Museum.
- Guests rate the hotel highly, praising its facilities, cleanliness, and overall comfort, with an exceptional score of 9.0 out of 191 reviews.
- The hotel provides a range of amenities, including a cinema room, library, and on-site dining options at the Oscar Bar and Restaurant.
- Firmdale Hotels, founded by Tim and Kit Kemp, are renowned for their signature design aesthetic and exceptional customer service across their portfolio of boutique hotels.
Hotel Overview
The Charlotte Street Hotel is part of the acclaimed Firmdale Hotels group, offering a contemporary design with classic elegance.
Located in the heart of London’s West End, this 4-star hotel boasts period fireplaces, a wood-panelled library, a brasserie, and a cinema room.
The hotel enjoys an excellent location score of 9.6, with the Tottenham Court Road Underground Station just a 5-minute walk away and iconic attractions like Oxford Street and the British Museum within easy reach.
With a superb overall rating of 9.0 from 191 reviews, the Charlotte Street Hotel is praised for its exceptional facilities, high levels of cleanliness, and exceptional guest comfort.
Guest Reviews and Ratings
Guests have showered the Charlotte Street Hotel with high praise, evidenced by its superb overall rating of 9.0 from 191 reviews.
The hotel excels across multiple categories, earning top marks for staff (9.2), facilities (9.2), cleanliness (9.6), and comfort (9.7).
One UK guest raved about the "great looking hotel" and "great staff," while an Australian visitor found the hotel "so comfortable and welcoming."
Reviewers consistently highlighted the hotel’s excellent customer service.
With a near-perfect WiFi score of 9.5 and solid value-for-money rating of 7.8, the Charlotte Street Hotel offers a compelling blend of quality and affordability.
Hotel Facilities and Amenities
Complimentary WiFi access and on-site parking are among the standout facilities offered at the Charlotte Street Hotel.
Guests can also take advantage of the following amenities:
- The on-site fitness center, allowing visitors to maintain their exercise routine during their stay.
- The hotel’s cinema room, providing a cozy and convenient setting for movie screenings.
- The wood-paneled library, where guests can unwind and enjoy a quiet reading experience.
Plus, the hotel offers a range of guest services, including room service, laundry, and a 24-hour front desk to cater to guests’ needs around the clock.
Dining Options
Diners at the Charlotte Street Hotel can indulge in the culinary offerings of the on-site Oscar Bar and Restaurant.
The restaurant serves an international menu, catering to guests throughout the day for breakfast, brunch, lunch, dinner, high tea, and cocktails.
Whether seeking a quick bite or a leisurely meal, guests can enjoy the restaurant’s contemporary setting and attentive service.
The menu features a variety of dishes, from classic British fare to more international options, ensuring there’s something to please every palate.
With its convenient location and diverse dining options, the Oscar Bar and Restaurant is an integral part of the Charlotte Street Hotel experience.
Policies and Additional Information
The Charlotte Street Hotel has well-defined policies and additional information that travelers should be aware of.
Check-in is from 3:00 PM to 12:00 AM, while check-out is until 12:00 PM.
Children of all ages are welcome, with cots available free of charge for infants up to 2 years old, and extra beds can be arranged for a fee for older children.
Unfortunately, pets aren’t allowed.
The hotel only accepts various credit and debit cards, as cash isn’t accepted.
Cancellation policies vary depending on the accommodation type booked.
- Check-in and check-out times: 3:00 PM to 12:00 AM and until 12:00 PM, respectively.
- Children: All ages welcome, cots free for 0-2 years, extra beds available for a fee for 3+ years.
- Payments: Credit and debit cards accepted, no cash.
Nearby Attractions and Accessibility
Conveniently, the Charlotte Street Hotel is located just a 5-minute walk from Tottenham Court Road Underground Station, providing access to the Northern and Central lines.
This prime location puts guests within a 2-minute walk of iconic Oxford Street, known for its exceptional shopping and dining.
Plus, the renowned British Museum is just a 10-minute stroll away, allowing visitors to easily explore its vast collection of historical artifacts.
With its central position in the heart of London, the Charlotte Street Hotel offers guests exceptional accessibility to the city’s most popular attractions, making it an ideal choice for both leisure and business travelers.
Rooms and Accommodations
Beyond the hotel’s prime location and accessibility, the Charlotte Street Hotel offers a range of accommodations to suit the needs of its diverse clientele.
The hotel features:
- En-suite rooms equipped with modern amenities like TVs, iPod docking stations, and minibars, ensuring guests’ comfort and convenience.
- Daily housekeeping, laundry, and dry cleaning services, catering to the needs of both short-term and long-term stays.
- Family rooms available, making the hotel an ideal choice for those traveling with children.
Whether guests are seeking a cozy retreat or a spacious suite, the Charlotte Street Hotel provides a variety of options to meet their preferences and requirements.
Firmdale Hotels Group
Firmdale Hotels Group operates a collection of boutique hotels across central London, each with its own distinct character and charm.
The company was founded by husband and wife team Tim and Kit Kemp, who’ve developed a reputation for creating stylish and welcoming accommodations.
Firmdale’s portfolio includes the Charlotte Street Hotel, as well as other properties such as the Ham Yard Hotel, the Haymarket Hotel, and the Covent Garden Hotel.
Each Firmdale hotel features the Kemps’ signature design aesthetic, blending contemporary elements with classic British influences.
The group’s focus on providing exceptional customer service and attention to detail has earned it a loyal following among travelers seeking a unique and personalized hotel experience in the heart of the city.
Common Questions
Are There Wellness or Spa Facilities Available at the Hotel?
The hotel does not have a dedicated wellness or spa facility on-site. However, it does offer a fitness centre for guests to use during their stay.
What Is the Dress Code for the On-Site Restaurant?
There is no formal dress code for the restaurant. Guests are welcome to dine in casual, smart casual, or business attire. The restaurant give you a relaxed and welcoming atmosphere for all guests.
Does the Hotel Offer Any Special Packages or Promotions?
The hotel offers a range of special packages and promotions, such as seasonal deals, romance packages, and business traveler offers. Guests should check the hotel’s website or contact the concierge for the latest information on available packages.
Can the Hotel Accommodate Large Group Bookings or Events?
The hotel can accommodate large group bookings and events. It offers event spaces and catering services to host conferences, weddings, and other functions. Group packages and personalized event planning are available upon request.
What Is the Hotel’s Sustainability or Environmental Policy?
The hotel doesn’t publicly disclose its sustainability policy. However, many hotels in the Firmdale group have implemented initiatives to reduce energy use and minimize environmental impact, though the specific details for this property aren’t readily available.
The Last Word
After our recent stay, we can confidently say that the Charlotte Street Hotel, part of the esteemed Firmdale Hotels, offers a refined and contemporary experience in the heart of London’s bustling West End. We found its prime location, impeccable service, and luxurious accommodations catered perfectly to our needs as discerning travelers, ensuring a memorable stay. Whether you’re visiting for business or leisure, we believe the Charlotte Street Hotel provides the perfect blend of style, comfort, and convenience, making it a top choice for an exceptional hotel experience in London. If you’d like to book a stay at this impressive hotel, we recommend using the button below to check availability and prices on Booking.com, which usually offers competitive rates.