Chiquila Cancun Airport Shuttle

The Chiquila Cancun Airport Shuttle provides an efficient shared transfer service between the Chiquila ferry port and Cancun Airport Terminal 2. Passengers can enjoy comfortable air-conditioned minivan rides with a maximum capacity of 14 travelers, ensuring timely departures within 10 minutes of ferry arrival. While the service is known for its punctuality, some customers have noted potential crowding and room for communication improvements. Whether you’re arriving in Cancun for a beach getaway or a business trip, this shuttle service offers a convenient and reliable way to start your journey.

Key Points

• Shared transfer service from Chiquila ferry port to Cancun Airport Terminal 2 in air-conditioned minivans with a maximum capacity of 14 passengers.
• Guaranteed departure within 10 minutes of ferry arrival, saving at least two hours of travel time.
• One 55-pound (25-kilogram) luggage allowed per passenger, with optional hotel pickup and drop-off services.
• Not wheelchair accessible, but service animals and infant seats are available upon request.
• Overall positive customer reviews with concerns about driver speed and crowding in the minivan.

Service Overview

Chiquila Cancun Airport Shuttle offers non-stop travel from Chiquila, Holbox ferry port, to Cancun Airport Terminal 2 via a shared transfer in an air-conditioned minivan with a maximum capacity of 14 passengers.

The service guarantees departure within 10 minutes of ferry arrival, saving travelers at least two hours compared to public buses. This provides better value than private transfers.

The shared transfer includes hotel pickup and drop-off, if selected. The service may not be wheelchair accessible, but it allows service animals and infant seats.

The transfer duration varies depending on time of day and traffic conditions, and there’s an option to book the reverse transfer from Cancun airport to Chiquila.

Booking and Meeting Details

The one-way shared transfer includes hotel pickup and drop-off if the traveler selects that option. The meeting point is Sardina Enamorada, located 20 meters from the dock in Chiquila, Quintana Roo, Mexico, and the end point is Terminal 2 at Cancun International Airport.

Reservations include one 55-pound (25-kilogram) piece of luggage, with additional luggage arrangements available. The maximum allowed is one suitcase and one carry-on bag per traveler.

Travelers can cancel their booking free of charge up to 24 hours before the experience starts. The service isn’t wheelchair accessible. Service animals are permitted, and infant seats are available, with infants required to sit on laps.

Transfer Experience

The transfer duration varies based on the time of day and traffic conditions. Service animals are allowed, and infants must sit on laps, with infant seats available. Travelers can opt to book the reverse transfer from Cancun airport to Chiquila as well.

The service is not wheelchair accessible, and each traveler is limited to one suitcase and one carry-on bag. The experience includes the following details:

Amenity	Availability
Wheelchair Access	Not Available
Maximum Luggage	1 Suitcase, 1 Carry-on
Service Animals	Allowed
Infant Seats	Available
Reverse Transfer	Available

Customer Reviews and Feedback

Travelers’ reviews of the Chiquila Cancun Airport Shuttle service provide a mixed picture, with an overall rating of 4.0 out of 69 reviews.

Positive comments often highlight the service’s timely pickups, spacious vans, and clear communication.

However, some passengers have raised concerns about the driver’s speed, discomfort due to crowding, and lack of communication during the ride.

Recommendations emphasize the importance of checking the terminal drop-off points to avoid additional taxi costs.

While the drivers are generally efficient, their communication style may vary.

The service provides clear instructions via email prior to travel, but some suggestions for improvement include better meeting points in Chiquila and clearer policies regarding food and drink during the ride.

Additional Information

Pets aren’t allowed on the shared Chiquila Cancun Airport Shuttle service.

Drivers are generally efficient, though their communication style may vary. Clear instructions are provided via email prior to travel. However, some travelers suggest improving the meeting points in Chiquila and clarifying policies regarding food and drink during the ride.

While the shuttle service isn’t wheelchair accessible, it does allow for one suitcase and one carry-on bag per traveler. Service animals are permitted, and infants can be accommodated by sitting on laps, with infant seats available upon request.

The transfer duration can vary depending on the time of day and traffic conditions, with an option to book the reverse transfer from Cancun airport to Chiquila.

Airport Shuttle Amenities

The Chiquila Cancun Airport Shuttle provides a range of amenities to ensure a comfortable travel experience, including air-conditioned minivans with a maximum capacity of 14 passengers.

Travelers can enjoy the convenience of hotel pickup and drop-off, with the meeting point located just 20 meters from the Chiquila ferry dock. The service allows for one 55-pound (25-kilogram) piece of luggage per passenger, and additional arrangements can be made.

Infants can be accommodated, with car seats available upon request. While the service isn’t wheelchair accessible, service animals are permitted.

Travelers can take advantage of the free cancellation policy up to 24 hours before their scheduled departure.

Departure and Arrival Logistics

Departures from the Chiquila ferry port are guaranteed within 10 minutes of travelers’ arrival, ensuring a seamless transition to the airport shuttle service. The Chiquila Cancun Airport Shuttle operates on a shared basis, transporting passengers in an air-conditioned minivan with a maximum capacity of 14. Passengers can expect efficient and timely service, as the shuttle is scheduled to depart directly for Cancun Airport Terminal 2.

Departure Point	Meeting Location	Transfer Destination	Luggage Allowance
Chiquila Ferry Port	Sardina Enamorada, 20m from dock	Cancun Airport Terminal 2	1 main bag (55lbs/25kg)

Passengers can choose to include hotel pick-up and drop-off for added convenience, and the service allows for free cancellation up to 24 hours before the scheduled departure.

Luggage and Accessibility Considerations

Travelers can bring one main piece of luggage weighing up to 55 pounds (25 kilograms) on the Chiquila Cancun Airport Shuttle, with additional arrangements available for extra bags.

However, the service isn’t wheelchair accessible and imposes a limit of one suitcase and one carry-on per passenger. Service animals are allowed, but infants must sit on laps, with infant seats available.

While the shared transfer service provides a spacious, air-conditioned minivan, passengers should be prepared for potential discomfort due to crowding if the van reaches its maximum capacity of 14 travelers.

Frequently Asked Questions

What Are the Payment Options for the Chiquila Cancun Airport Shuttle?

The payment options typically include credit/debit cards, online booking platforms, and in some cases, cash upon arrival. The specific payment methods may vary depending on the shuttle service provider and booking process.

Are There Any Discounts or Promotions Available for the Shuttle Service?

The shuttle service occasionally offers promotional discounts, such as early booking or group rates. However, details on available discounts can vary, so it’s best to check the provider’s website or contact them directly for the latest offers.

How Do I Rebook or Make Changes to My Existing Shuttle Reservation?

To make changes to an existing shuttle reservation, customers can contact the service provider directly. They’ll typically allow rebooking or modifications, though fees may apply depending on the changes and cancellation policies. It’s best to review the provider’s policies in advance.

What Is the Procedure for Handling Lost or Misplaced Items During the Shuttle Ride?

Passengers should immediately notify the shuttle driver if they believe they’ve left any items behind. The driver will make every effort to locate and return the lost item, but cannot guarantee retrieval once the shuttle has reached its destination.

Can I Request Specific Pick-Up or Drop-Off Locations Within Chiquila or Cancun?

Yes, travelers can typically request specific pick-up or drop-off locations within the service area, though this may incur additional fees. The service provider will work to accommodate reasonable requests to the best of their ability.

Recap

The Chiquila Cancun Airport Shuttle offers a reliable shared transfer service from Chiquila ferry port to Cancun Airport Terminal 2.

Passengers benefit from air-conditioned minivan rides and timely departures, though some have noted potential crowding and communication issues.

The service accommodates luggage, infants, and service animals, making it a convenient option for travelers.

While generally praised for its punctuality, the shuttle’s customer experience could be further enhanced to meet all passenger needs.