The CitiClub Hotel Melbourne shines as a solid 4-star choice smack in the middle of Melbourne’s bustling core. We found the staff eager to please, the rooms spick and span, and the overall vibe quite welcoming.
With its central Queen Street address, you’re just a stone’s throw from the city’s best eats, shops, and sights.
While the hotel hits many high notes, a couple of sour ones are worth mentioning. Parking can be a real headache, so you might want to ditch the car.
Also, if you’re after a pool or spa to unwind in after a day of sightseeing, you’ll need to look elsewhere.
Despite these minor hiccups, the CitiClub is a great fit for couples looking for a romantic city getaway or business travelers who need to be in the thick of things.
With free WiFi, family rooms, and round-the-clock front desk service, it ticks most boxes for a comfortable stay in Melbourne’s heart.
Key Points
- Centrally located 4-star hotel on Queen Street in Melbourne’s city center, known for attentive staff, well-maintained facilities, and exceptional cleanliness.
- Offers free WiFi, family rooms, 24-hour front desk service, and accommodations for guests with disabilities.
- Highly rated for its ideal location, especially by couples, with easy access to dining, shopping, and entertainment options.
- Provides in-room amenities like tea/coffee makers, flat-screen TVs, and private bathrooms, as well as an on-site nightclub.
- Implements enhanced COVID-19 safety protocols, including increased cleaning, disinfection, and physical distancing measures.
Hotel Overview
The CitiClub Hotel Melbourne is situated in the heart of the city, boasting a prime location on Queen Street.
With a rating of 7.6 out of 10 based on 2,730 reviews, this 4-star hotel offers a comfortable and convenient stay for travelers.
The hotel’s strengths lie in its attentive staff, well-maintained facilities, and exceptional cleanliness.
Guests particularly appreciate the hotel’s great value for money and its superb location, which earned a rating of 8.9 for couples.
Whether visiting for business or leisure, the CitiClub Hotel Melbourne provides a reliable and enjoyable accommodation option in the vibrant city of Melbourne.
Facilities and Services
Guests at the CitiClub Hotel Melbourne can enjoy a range of impressive facilities and services during their stay. The hotel offers free WiFi, family rooms, and a 24-hour front desk for added convenience. Guests with disabilities are also accommodated. Other popular amenities include air conditioning, luggage storage, and a nightclub open on weekends. In the rooms, guests will find tea and coffee making facilities, flat-screen TVs, and private bathrooms.
| Popular Facilities | Room Amenities |
|---|---|
| Free WiFi | Tea/coffee maker |
| Family rooms | Flat-screen TV |
| 24-hour front desk | Refrigerator |
| Facilities for disabled guests | Private bathroom |
Guest Experiences
Guests at the CitiClub Hotel Melbourne overwhelmingly praised the hotel’s helpful staff, clean rooms, and great location.
Couples especially appreciated the hotel’s ideal positioning, rating the location 8.9 for two-person trips. Many guests commented on the cleanliness of the accommodations, with one reviewer noting the rooms were "clean and housekeeping done daily".
Visitors also highlighted the friendliness and helpfulness of the staff, with one guest stating the team were "friendly and helpful".
Booking and Pricing
Genius Discounts are available for eligible guests at the CitiClub Hotel Melbourne.
Visitors can check in from 14:30 to 23:30 and check out from 00:00 to 10:00.
The hotel accepts cash and credit cards, though there’s a 2% fee for American Express.
Cancellation policies vary by accommodation type.
Limited paid parking is available at 412 Little Collins Street, with validation required at reception.
Guests must be at least 18 years old to check in, and no parties or events are permitted.
Enhanced safety and sanitation protocols are in effect due to COVID-19.
Parking and Noise
Limited paid parking is available for hotel visitors at 412 Little Collins Street, though validation at the hotel’s reception is required. Guests should be aware that the hotel’s proximity to the onsite nightclub may result in elevated noise levels, particularly on weekends.
| Noise Level Ranges | Potential Impact |
|---|---|
| Low (weekdays) | Minimal disruption |
| Moderate (Friday/Saturday) | Noticeable, but manageable |
| High (public holiday eves) | Significant, may interfere with sleep |
Visitors should inquire about upcoming events or nightclub operations to set appropriate expectations. The hotel’s staff can provide guidance on optimal check-in and check-out times to minimize exposure to potential noise issues.
House Rules
As per the hotel’s policies, visitors must be at least 18 years of age to check in.
Pets aren’t allowed on the premises, and the hotel doesn’t permit any parties or events to take place.
Guests are expected to maintain a respectful environment, as the hotel has a strict no-noise policy, especially on weekends when the on-site nightclub is operational.
Failure to adhere to these rules may result in the hotel taking appropriate action, including possible eviction.
The hotel prioritizes the safety and comfort of all guests, and these house rules are in place to ensure a pleasant stay for everyone.
COVID-19 Measures
The CitiClub Hotel Melbourne has implemented enhanced safety and sanitation protocols in response to the COVID-19 pandemic. Guests can expect increased cleaning and disinfection of high-touch surfaces throughout the hotel.
Hand sanitizer stations are available for convenient use. Staff undergo regular health screenings and wear appropriate personal protective equipment.
Procedures are in place to facilitate physical distancing in common areas. Plus, the hotel follows local government guidelines and requirements to ensure a safe environment for all.
These measures demonstrate the CitiClub Hotel’s commitment to the wellbeing of its guests and employees during these challenging times.
Location Highlights
The CitiClub Hotel Melbourne enjoys an exceptional location in the heart of the city, situated along the renowned Queen Street.
Just steps away from the hotel, guests can explore the vibrant city center, brimming with a diverse array of dining, shopping, and entertainment options.
The property’s prime position provides easy access to major attractions, including the iconic Melbourne Central Shopping Centre, Federation Square, and the beautiful Yarra River.
Travelers seeking to experience the city’s dynamic cultural scene will find the hotel’s location highly convenient, with numerous art galleries, museums, and performing arts venues within walking distance.
The hotel’s stellar 8.9 rating for location highlights its strategic positioning, making it an ideal choice for both business and leisure travelers.
Frequently Asked Questions
What Are the Hotel’s Sustainability Practices?
The hotel’s sustainability practices are not clearly outlined in the information provided. While details on eco-friendly initiatives or environmental certifications are unavailable, it’s common for hotels to implement measures to reduce their environmental impact.
Does the Hotel Offer Any Special Deals or Promotions?
The hotel offers Genius Discounts for eligible guests, providing special savings. Plus, there may be promotional rates or package deals available, though specific details are not provided in the information given.
What Types of Cuisine Are Available at the On-Site Dining Options?
The hotel does not have any on-site dining options. However, guests can explore the diverse range of restaurants and cafes located throughout the surrounding Melbourne city center, which offers a wide variety of international cuisine.
Are There Any Nearby Attractions or Events That Guests Can Easily Access?
Guests can easily access many nearby attractions and events, including the Queen Victoria Market, the Melbourne Convention and Exhibition Centre, and the city’s vibrant nightlife and dining scene, all within a short walk or public transit trip.
Does the Hotel Have a Loyalty or Rewards Program for Frequent Guests?
The hotel does not appear to have a loyalty or rewards program based on the information provided. Details about any such program are not mentioned in the overview of the hotel’s facilities and services.
The Sum Up
The CitiClub Hotel Melbourne hits the sweet spot for travelers craving modern comforts with a dash of urban flair. Nestled in the heart of the city, this accommodation gem offers a welcoming embrace to both sightseers and suit-wearing road warriors alike.
From the moment you step into the lobby, the exceptional service sets the tone for a memorable stay. The diverse facilities cater to every whim, whether you’re looking to unwind after a long day of meetings or kickstart an evening of Melbourne’s famous nightlife.
Families will find the CitiClub a cozy home base for exploring the city’s attractions, while solo travelers can soak up the energetic vibe of the surrounding area. With its attention to detail and prime location, this hotel packs a punch in the value department.
Ready to make this your Melbourne HQ? The booking button below connects you with Booking.com, a trusty site we use for our own reservations. It’s free to use and often serves up some of the most competitive rates around. Happy travels!