The Crown Promenade Melbourne is a modern hotel in Southbank, linked to the Crown Casino and Entertainment Complex. It has an impressive 9.3/10 rating from over 9,000 reviews, catering to both business and leisure travelers.
The staff are friendly, and the facilities are clean and comfortable. Amenities include an indoor pool, fitness center, and dining options. Rooms offer city, bay, or river views, and there are special offers like free upgrades.
One potential drawback is that the hotel does not accept cash, but it maintains eco-friendly practices. Another is that the hotel is part of a larger entertainment complex, which some guests may find overwhelming.
The Crown Promenade Melbourne is an excellent choice for those seeking an immersive Melbourne experience. It’s particularly well-suited for travelers who value convenience, comfort, and a modern, eco-conscious approach.
Key Points
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The Crown Promenade Melbourne is a modern hotel located in the Southbank district, connected to the Crown Casino and Entertainment Complex.
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The hotel has an overall rating of 8.5/10 from nearly 10,000 reviews, with high scores for staff service, facilities, cleanliness, and comfort.
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Amenities include an indoor swimming pool, fitness center, spa, on-site dining, and free WiFi, catering to both business and leisure travelers.
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Room types range from standard king to suites, with options for city, bay, or river views, and special offers like free upgrades and valet parking.
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The hotel adheres to environmental sustainability practices, including water conservation, energy-efficient systems, and comprehensive recycling programs.
Hotel Overview and Location
The Crown Promenade Melbourne occupies a prime location in the heart of the city, situated in the Southbank district and directly linked to the renowned Crown Casino and Entertainment Complex.
This strategic positioning offers guests excellent access to a multitude of local attractions and amenities. The hotel has a location rating of 9.3 out of 10 based on over 9,000 reviews, attesting to its desirable address.
With its modern design and convenient connectivity, the Crown Promenade Melbourne caters to both business and leisure travelers seeking to enjoy the vibrant energy of Melbourne.
Guest Ratings and Reviews
Crown Promenade Melbourne’s guest ratings and reviews reflect a very favorable impression among travelers.
With an overall rating of 8.5/10, the hotel is rated "very good" based on nearly 10,000 reviews. Guests particularly praised the hotel’s staff, awarding them a stellar 9.1/10 rating.
The facilities, cleanliness, and comfort also received high marks, scoring 8.8, 9.0, and 9.1 respectively.
While the value for money and free WiFi ratings were slightly lower at 8.2 and 8.4, the feedback highlights the hotel’s standout attributes such as its decor, room size, views, and proximity to dining.
Some guests suggested improvements like adding bathrobes and better room service.
Facilities and Amenities
Offering an array of popular facilities, Crown Promenade Melbourne caters to the diverse needs of its guests. The hotel has an indoor swimming pool, private parking, and free WiFi throughout the property. Guests can work out at the fitness center or unwind at the spa and wellness center. The accommodations feature city, bay, or river views, en-suite bathrooms, minibars, and flat-screen TVs. On-site dining options include the Mesh Cuisine restaurant serving international cuisine and a bar.
| Facilities | Room Features | Dining |
|---|---|---|
| Indoor swimming pool | City, bay, or river views | On-site restaurant (Mesh Cuisine) |
| Private parking | En-suite bathrooms | Bar |
| Free WiFi | Minibars | |
| Fitness center | Flat-screen TVs with cable channels |
Room Options and Pricing
A variety of room options are available at Crown Promenade Melbourne to suit different guest needs and budgets.
Guests can choose from Standard King Rooms, Corner King Rooms, Studios, Standard Twin Rooms, and Suites.
Special offers include free upgrades, valet parking, and sparkling wine.
Pricing for private parking is AUD 70 per day.
The minimum age for check-in is 18, and children of any age are welcome, though charges apply for those 18 and above.
The hotel doesn’t accept cash; a valid photo ID and a security deposit of AUD 200 or a credit card imprint are required upon check-in.
Check-in and Check-out Details
Guests can check in at the Crown Promenade Melbourne from 3:00 PM onwards.
Check-out time is until 11:00 AM. The minimum age for check-in is 18, and children of any age are welcome, though additional charges may apply for those 18 and above.
Key policies:
- Cash isn’t accepted; valid photo ID is required for check-in.
- A security deposit of AUD 200 or a credit card imprint is necessary.
- Pets aren’t allowed on the premises.
- The hotel implements measures for waste, water, and energy conservation, as well as community engagement.
Age Restrictions and Policies
The Crown Promenade Melbourne generally requires guests to be at least 18 years old to check-in. However, children of any age are welcome, though additional charges may apply for those 18 and above. Pets are not allowed at the hotel. Payment methods are limited to credit cards, as the hotel does not accept cash. Guests will also need to provide a valid photo ID and a security deposit of AUD 200 or a credit card imprint upon check-in.
| Age Restrictions | Pets | Payment Methods |
|---|---|---|
| Minimum check-in age: 18 Children of any age welcome |
Not allowed | Credit cards accepted Security deposit of AUD 200 or credit card imprint required |
The hotel has also implemented various environmental practices to reduce waste, conserve water and energy, and engage with the local community.
Payment Methods and Deposit
When checking in, guests must provide a valid photo ID.
Cash payments aren’t accepted at the Crown Promenade Melbourne. Instead, guests can pay with credit or debit cards.
Plus, a security deposit of AUD 200 or a credit card imprint is required upon arrival. This deposit serves as a safeguard against any potential damages or incidental charges during the stay.
The hotel enforces these payment policies to ensure a smooth and secure guest experience. Guests can expect a hassle-free check-in process by adhering to the hotel’s payment requirements.
- Valid photo ID required for check-in
- Cash not accepted; credit/debit cards only
- AUD 200 security deposit or credit card imprint
- Policies in place to ensure a seamless stay
Environmental Practices
The Crown Promenade Melbourne demonstrates its commitment to environmental sustainability through various measures.
The hotel has implemented programs to conserve water and energy, reduce waste, and engage with the local community.
Its water conservation efforts include the use of low-flow fixtures and regular monitoring to identify and address any leaks.
To minimize energy consumption, the hotel has invested in energy-efficient lighting and appliances, as well as a comprehensive recycling program.
The Crown Promenade also partners with local organizations to support community initiatives, showcasing its dedication to sustainable practices that benefit both the environment and the surrounding area.
Common Questions
Is There a Shuttle Service Available to the Airport?
The hotel does not offer a shuttle service to the airport. Guests will need to arrange their own transportation, such as taking a taxi or booking a private transfer, to get to the airport from the hotel.
What Are the Hotel’s Sustainability Initiatives?
The hotel’s sustainability initiatives include measures for waste, water, and energy conservation, as well as community engagement. It’s implemented programs to reduce its environmental impact and support local sustainability efforts.
Can Guests Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, but they’ll need to pay additional fees. The hotel doesn’t guarantee availability, and requests are subject to its occupancy levels and operational needs.
Are There Any Accessible Rooms for Guests With Disabilities?
The hotel offers accessible rooms for guests with disabilities. These rooms include features like lowered countertops, grab bars, and wheelchair-friendly layouts to accommodate the needs of all travelers. Guests can inquire about these room options when booking their stay.
What Are the Popular Nearby Attractions and Activities?
The hotel offers easy access to top attractions like the Crown Casino, Arts Centre Melbourne, and the Yarra River. Guests can enjoy shopping, dining, and entertainment options within walking distance of the property.
The Last Word
The Crown Promenade Melbourne offers a convenient and luxurious stay in the heart of the city. Boasting an impressive location rating, the hotel provides guests with exceptional access to top attractions and amenities. With its array of modern facilities, thoughtful services, and stunning views, the Crown Promenade Melbourne promises a memorable experience for all who visit, whether for business or leisure.