Cruise Ship Shore Excursions – Colombo Port – Ceylon Tea Tour

Cruise ship passengers docking at Colombo Port can embark on a captivating journey through Sri Lanka’s renowned tea heritage with the Ceylon Tea Tour. This private excursion offers comfortable transportation and onboard Wi-Fi, allowing travelers to savour the rich culture of Ceylon tea in a hassle-free manner. Although previous customer feedback suggests the importance of confirming pickup times to avoid any communication issues, the tour promises an exclusive experience for those eager to uncover the secrets behind the island’s celebrated beverage. With a low rating, the Ceylon Tea Tour might still prove to be a hidden gem for discerning cruise ship visitors seeking an authentic culture.

Key Points

• The "Ceylon Tea Tour" offered by Colombo Transport in Sri Lanka is a private transportation tour with an air-conditioned vehicle, WiFi, and bottled water.
• The tour is available year-round from 12:00 AM to 11:30 PM, with pickup from Colombo Fort Harbor, making it convenient for cruise ship passengers.
• The tour has a rating of 1.0 based on a single review, indicating potential quality issues and the need for improvement in customer service.
• Infant seats are provided, but the tour is not wheelchair accessible, and a moderate level of physical fitness is recommended.
• Advance confirmation of pickup time with the local provider is crucial for a smooth experience, as highlighted by the negative customer review.

Tour Overview

The tour, titled "Cruise Ship Shore Excursions – Colombo Port – Ceylon Tea Tour," is provided by Colombo Transport, located in the Southern Province of Sri Lanka.

Based on a single review, the tour has a rating of 1.0.

The tour includes private transportation, an air-conditioned vehicle, WiFi, bottled water, fuel surcharge, and parking fees.

Pickup is from the Colombo Fort Harbor, and travelers must confirm the time with the local provider in advance.

The tour is available year-round, with operating hours from 12:00 AM to 11:30 PM, Monday through Sunday.

The tour isn’t wheelchair accessible but does offer infant seats.

Inclusions

This tour includes a private, air-conditioned vehicle for transportation.

Visitors will also have access to WiFi on board and complimentary bottled water throughout the journey.

The fuel surcharge and parking fees are covered, ensuring a seamless experience.

The tour provider offers pickup from the Colombo Fort Harbor, so travelers don’t have to worry about finding their own way to the starting point.

Guests are advised to confirm the pickup time with the local provider in advance, as the tour is available daily from 12:00 AM to 11:30 PM.

The tour is suitable for those with a moderate level of physical fitness, and infant seats are available if needed.

Meeting and Pickup

Guests can get picked up from the Colombo Fort Harbor, the starting point of the tour.

It’s important to confirm the pickup time with the local provider in advance to ensure a smooth start to the experience.

The tour provider offers traveler pickup, making the logistics convenient for participants.

• Pickup takes place at the Colombo Fort Harbor.
• Confirm the pickup time with the local provider before the tour.
• Traveler pickup is offered, allowing for hassle-free transportation to the starting point.

Schedule

The Ceylon Tea Tour operates daily from 10/31/2019 to 7/29/2025, with tours available from 12:00 AM to 11:30 PM. Guests can select from the following schedule options:

Day	Time
Monday	12:00 AM – 11:30 PM
Tuesday	12:00 AM – 11:30 PM
Wednesday	12:00 AM – 11:30 PM

The tour is accessible year-round, offering flexibility for cruise ship passengers to join at their convenience. Advance confirmation with the local provider is recommended to ensure availability and coordinate pickup times from Colombo Fort Harbor.

Additional Information

Confirmation is received at the time of booking for the Ceylon Tea Tour.

The tour isn’t wheelchair accessible, but stroller access is available. Travelers can take advantage of the tour’s proximity to public transportation.

Infant seats are provided for those needing them. Participants should have a moderate level of physical fitness to fully enjoy the experience.

This private tour allows only your group to participate, providing a more personalized and exclusive experience.

• The tour isn’t wheelchair accessible
• Stroller access is available
• Infant seats are provided

Customer Experience

One review describes a negative customer experience with the Ceylon Tea Tour.

The reviewer recounts a frustrating situation where the tour company failed to communicate the cancellation of the tour. This led to the reviewer being left at the port without any notice or alternative arrangements.

The reviewer expressed disappointment and requested a refund, highlighting the lack of communication and coordination from the tour provider.

This single negative review suggests that the Ceylon Tea Tour may not have consistently delivered a satisfactory customer experience, potentially due to issues with tour management and customer service.

Prospective travelers should carefully consider this feedback when deciding whether to book this excursion.

Tour Provider

According to the information provided, the Ceylon Tea Tour is offered by Colombo Transport, a service provider located in the Southern Province of Sri Lanka.

The tour company has a rating of 1.0 based on a single review, suggesting potential room for improvement in customer satisfaction.

Colombo Transport offers the following inclusions in their Ceylon Tea Tour:

• Private transportation
• Air-conditioned vehicle
• WiFi on board, bottled water, and fuel surcharge

The tour is available daily from 10/31/2019 to 7/29/2025, with pickup from the Colombo Fort Harbor.

Confirmation is received at the time of booking, and the tour is a private experience for the customer’s group only.

Booking and Confirmation

Customers can book the Ceylon Tea Tour through the Colombo Transport website or by contacting the company directly. Once booked, customers will receive confirmation right away.

The tour is available year-round from Monday to Sunday, with pickup from Colombo Fort Harbor. Travelers should confirm the pickup time in advance with the local provider.

The tour includes private transportation, an air-conditioned vehicle, Wi-Fi, bottled water, fuel surcharge, and parking fees.

While the tour isn’t wheelchair accessible, it does offer infant seats and is near public transportation. Customers should be prepared for a moderate level of physical activity during the excursion.

Frequently Asked Questions

Can I Customize the Tour to Suit My Interests?

Based on the information provided, it’s unclear if the tour can be customized. The tour is described as a private tour where only your group participates, so there may be some flexibility to adjust the itinerary. It’s best to inquire with the local provider about customization options.

Is There an Option to Extend the Tour Duration?

Unfortunately, the tour details indicate that the duration is fixed and cannot be extended. The schedule specifies the available hours, and there’s no mention of the option to customize or extend the tour duration. Travelers will need to book the tour as-is.

Do I Need to Bring Any Special Equipment for the Tour?

No, you don’t need to bring any special equipment for this tour. The provider offers an air-conditioned vehicle, WiFi, and bottled water to ensure a comfortable experience. Just bring your camera and be prepared to enjoy the sights and sounds of the Ceylon tea plantation.

Are There Any Discounts Available for Group Bookings?

The tour provider may offer discounts for group bookings, but specific details are not provided in the given information. It’s best to inquire directly with the local provider about any available group discounts prior to booking.

Can I Cancel the Tour and Receive a Full Refund?

Based on the information provided, guests may be able to cancel the tour and receive a full refund, but this is subject to the tour provider’s cancellation policy. It’s best to check with the provider directly about their specific refund terms and conditions.

Recap

The Ceylon Tea Tour from Colombo Port offers cruise ship passengers an opportunity to enjoy Sri Lanka’s renowned tea heritage. Travelers can enjoy a comfortable journey with private transportation and onboard amenities. However, it’s crucial to confirm pickup times in advance to avoid any communication issues. Despite mixed reviews, the tour promises an exclusive experience for those interested in the rich culture of Ceylon tea.