We found the Crystalbrook Bailey to be a swanky oasis in the heart of Cairns. This 5-star hotel offers a top-notch location, fancy amenities, and mouth-watering dining options. You can cool off in the outdoor pool with city views, work up a sweat in the modern gym, or indulge at one of the three on-site eateries.
While most guests rave about their stay, scoring it 8.6 out of 10 (with couples giving it a whopping 9.6), it’s worth noting that the high-end experience comes with a hefty price tag. Some travelers might find the rooms a tad small for the cost.
The Bailey is a great fit for luxury-seekers and couples looking for a romantic getaway. If you’re willing to splurge on a plush pad with attentive service and convenient policies, this could be your ticket to a memorable Cairns adventure.
However, budget-conscious travelers or those seeking more spacious accommodations might want to explore other options in the area.
Key Points
- The Crystalbrook Bailey is a 5-star hotel located in Cairns, Queensland, Australia, with a prime location and highly-rated accommodation.
- The hotel offers exceptional amenities, including a sparkling outdoor pool, state-of-the-art fitness center, and three on-site dining options.
- Guests praise the exceptional experiences during their stays, noting the prime location, classy ambiance, and friendly and accommodating staff.
- The hotel’s convenient policies, such as check-in and check-out times, and its ideal location near top attractions, enhance the overall guest experience.
- The luxurious rooms and accommodations at the Crystalbrook Bailey, with plush bedding, modern conveniences, and clean and refined ensuites, complement the hotel’s exceptional service and dining options.
Hotel Overview
The Crystalbrook Bailey is a 5-star hotel located in the heart of Cairns, Queensland, Australia.
Situated at 163 Abbott Street, the hotel enjoys a prime location, earning a remarkable 9.5/10 score for its location.
With 8.6/10 based on 3,168 reviews, the Crystalbrook Bailey is a highly-rated accommodation, especially for couples who score it 9.6/10.
The hotel offers city views, free WiFi, a 24-hour front desk, and room service, providing guests with a range of 5-star amenities and services.
Exceptional Amenities and Services
Crystalbrook Bailey’s world-class guest amenities and comprehensive services elevate the hotel experience.
Guests can enjoy:
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A sparkling outdoor pool overlooking the city skyline, perfect for refreshing dips and relaxation.
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A state-of-the-art fitness center with modern equipment, allowing guests to maintain their wellness routines.
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Three on-site dining establishments, including a grill serving Australian cuisine, a wine bar offering European fare, and a Mexican restaurant, catering to diverse tastes.
The hotel’s 24-hour front desk and room service ensure guests’ needs are met around the clock, delivering a truly exceptional stay at Crystalbrook Bailey.
Dining Delights
Guests indulging in Crystalbrook Bailey’s diverse dining options are treated to a delightful culinary journey.
The hotel has three on-site restaurants, each offering a unique cuisine. CCs Bar & Grill serves up Australian fare for dinner, while Arte Wine Bar specializes in European dishes. For a taste of Mexico, Pachamama is the go-to spot.
Breakfast at the hotel is equally impressive, with a selection of continental, vegetarian, and gluten-free options, as well as a made-to-order omelet station.
Whether seeking a casual meal or an upscale dining experience, Crystalbrook Bailey’s exceptional dining choices cater to every palate.
Guest Experiences and Ratings
Visitors to Crystalbrook Bailey consistently rave about their exceptional experiences. According to reviews, the hotel’s prime location is a major plus, with guests noting the convenient access to top attractions.
Travelers are also impressed by the classy yet warm ambiance, describing the lobby as beautifully designed with soothing music. Plus, reviewers highlight the friendly and accommodating staff, who go the extra mile to ensure a comfortable stay.
Convenient Policies and Information
A wide range of convenient policies and important information are available for guests at Crystalbrook Bailey.
Check-in is between 2 PM and 12 AM, while check-out is from 12 AM to 11 AM.
Children of all ages are welcome, with charges applying for those 12 and above. Guests must provide a credit card upon arrival, as cash isn’t accepted.
Pets aren’t allowed on the premises.
Cancellation policies vary by accommodation type, so guests should review the details during booking.
Ideal Location and Accessibility
Crystalbrook Bailey enjoys an excellent location in the heart of Cairns, making it a prime choice for visitors.
The hotel is conveniently situated:
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Just a short walk from the Esplanade and iconic Cairns Lagoon, offering easy access to the city’s vibrant waterfront.
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Within close proximity to the Cairns Convention Centre and many of the region’s top attractions, including the Cairns Botanical Gardens and the Kuranda Scenic Railway.
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In close proximity to a variety of dining and entertainment options, providing guests with diverse opportunities to explore the local culture and cuisine.
With its strategic location, Crystalbrook Bailey offers guests a seamless and enjoyable experience during their stay in Cairns.
Attentive and Accommodating Staff
According to guest reviews, the staff at Crystalbrook Bailey are widely praised for their attentiveness and accommodating nature. Guests consistently report that the staff are friendly, helpful, and go out of their way to ensure a pleasant stay. This is reflected in the hotel’s high rating for service.
| Staff Highlights | Guest Comments |
|---|---|
| Friendly and personable | "The staff were amazing and really made our stay." |
| Knowledgeable about local attractions | "The concierge provided great recommendations for restaurants and activities." |
| Responsive to requests and concerns | "Any issues we had were promptly addressed by the staff." |
The staff’s commitment to exceptional customer service is a key factor in the hotel’s overall positive guest experience.
Luxurious Rooms and Accommodations
How do the rooms and accommodations at Crystalbrook Bailey compare to the hotel’s other impressive features? The rooms are just as luxurious, with thoughtful amenities that elevate the guest experience.
Travelers can enjoy:
- Spacious layouts with high ceilings and large windows, allowing plenty of natural light and city views.
- Plush bedding, premium bath products, and spotless ensuites that exude a sense of refinement.
- Modern conveniences like flat-screen TVs, desks, and coffee/tea making facilities for a comfortable and hassle-free stay.
Coupled with the hotel’s exceptional service and diverse dining options, the luxurious rooms make Crystalbrook Bailey an excellent choice for discerning travelers in Cairns.
The Last Word
Perched in the heart of Cairns, the Crystalbrook Bailey stands as a beacon of luxury for discerning travelers. This 5-star gem offers a smorgasbord of amenities that’ll make you feel like royalty. From the moment you step into the lobby, you’re enveloped in an atmosphere of sophistication and warmth.
The hotel’s dining options are a foodie’s dream come true. Whether you’re craving local specialties or international cuisine, the on-site restaurants deliver flavors that’ll dance on your taste buds. And let’s not forget the prime location – you’re just a stone’s throw away from Cairns’ top attractions and the bustling Esplanade.
What really sets the Crystalbrook Bailey apart is its impeccable service. The staff goes above and beyond to ensure your stay is nothing short of spectacular. It’s clear why this hotel has garnered such high praise from travelers seeking a touch of luxury in tropical North Queensland.
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