Nestled in Hobart’s lively waterfront area, the Customs House Hotel is a slice of history with modern comforts. This 1846 gem sits pretty, just a stone’s throw from must-see spots like Salamanca Markets and the funky MONA museum.

With 30 spruced-up rooms, free WiFi, and tasty local seafood in their restaurant, it’s a cozy home base for exploring Tasmania’s capital.

While the location can’t be beat, light sleepers might find the bustling waterfront a tad noisy at times. Also, those seeking cutting-edge design might find the historic charm a bit dated.

However, these minor quibbles are easily outweighed by the hotel’s strengths.

This spot is perfect for history buffs, foodies, and anyone who wants to be in the thick of Hobart’s action. Families will appreciate the spacious rooms and nearby attractions, while couples can enjoy romantic waterfront strolls.

Budget-conscious travelers will find good value here, especially considering the prime location and included amenities.

Key Points

Customs House Hotel - Key Points

  • The Customs House Hotel is a historic hotel located in Hobart’s vibrant waterfront precinct, offering easy access to top attractions like Salamanca Markets and MONA.
  • The hotel has an exceptional location score of 9.8/10, with guests praising its proximity to the central business district and popular landmarks.
  • Guests can enjoy a range of on-site amenities, including a restaurant known for its superb breakfast and seafood specialties, a bar, and free WiFi.
  • The hotel’s rooms are refurbished and equipped with essential comforts, such as a bar fridge, tea/coffee making facilities, and en-suite bathrooms.
  • While the hotel welcomes guests of all ages, pets are not allowed, and there may be some noise due to the central location, especially during local events.

Hotel Overview and Location

Customs House Hotel - Hotel Overview and Location

The Customs House Hotel is located in the heart of Hobart’s waterfront precinct, occupying a prime spot on Murray Street.

Built in 1846, this historic hotel enjoys an excellent location, with a near-perfect score of 9.8/10 from over 3,500 reviews.

Guests rave about its proximity to top attractions like the Salamanca Markets, MONA Ferry, and Tasmanian Museum, all within a 2-minute walk.

The central business district is just a 5-minute stroll away, making the Customs House an ideal base to explore Hobart’s vibrant city center.

With its unbeatable location and rave reviews, this iconic hotel offers travelers a truly exceptional experience in the Tasmanian capital.

Guest Reviews and Ratings

Customs House Hotel - Guest Reviews and Ratings

Guests have overwhelmingly praised the Customs House Hotel, awarding it an impressive overall rating of 8.6 out of 10. Specific areas that received high marks include the friendly and helpful staff (9.4), the cleanliness (9.1), and the overall comfort (9.1). The hotel’s location, with easy access to top attractions, was also a major highlight. The on-site restaurant’s seafood specialties and complimentary breakfast further contributed to the hotel’s positive reputation. The table below provides a breakdown of the key guest ratings:

Metric Rating
Staff 9.4
Cleanliness 9.1
Comfort 9.1
Facilities 8.7
Value 8.9
Free WiFi 9.0

Room and Facility Details

Customs House Hotel - Room and Facility Details

Visitors to the Customs House Hotel can look forward to 30 refurbished rooms that provide a comfortable and well-equipped stay.

Each room features a small bar fridge, tea/coffee making facilities, and a television. The en-suite bathrooms come with a shower and hairdryer.

Guests can take advantage of the hotel’s free WiFi, restaurant, bar, and laundry services. Parking is available on-site, though limited, and reservations are recommended.

Onsite Dining Options

The Customs House Hotel boasts an on-site restaurant known for its superb breakfast offerings and seafood specialties.

Guests can enjoy a variety of dining experiences, including:

  1. A hearty complimentary breakfast served daily, showcasing local produce and freshly baked goods.
  2. Lunch and dinner menus featuring award-winning seafood dishes, drawing inspiration from Tasmania’s bountiful coastal waters.
  3. Regular live music events and happy hour specials, creating a vibrant atmosphere for visitors to unwind.

The restaurant’s commitment to quality and its focus on showcasing the region’s culinary delights have earned it a stellar reputation among both hotel guests and locals alike.

Additional Guest Amenities

Customs House Hotel - Additional Guest Amenities

Along With the on-site restaurant, the Customs House Hotel offers a range of amenities to enhance the guest experience. Guests can enjoy live sports events, live music, and happy hour at the hotel bar. The hotel also provides luggage storage, daily housekeeping, and an ATM on-site for added convenience. To further accommodate guests, the hotel offers the following facilities:

Amenity Description
Free WiFi High-speed internet access throughout the hotel
Guest Laundry Laundry services available on the first floor
Parking Limited availability at AUD 15 per night, reservation recommended
Non-Smoking Rooms Smoke-free accommodations for guest comfort

These additional features cater to the needs of modern travelers, ensuring a comfortable and well-equipped stay at the Customs House Hotel.

Booking Information and Policies

Guests looking to book a stay at the Customs House Hotel will find a range of policies and information to consider.

Firstly, the hotel operates a check-in window from 14:00 to 19:30, and check-out is between 07:00 and 10:00.

Secondly, children of all ages are welcome, with extra beds available for a fee.

Lastly, pets aren’t allowed, and the minimum check-in age is 18.

Plus, guests should be aware that there may be noise due to the hotel’s central location, and parking restrictions may apply during events.

Cancellation and prepayment policies vary, and a 1.65% fee is charged for credit/debit card payments.

Accessibility and Restrictions

Customs House Hotel - Accessibility and Restrictions

Visitors can access the Customs House Hotel conveniently, as it welcomes all ages and offers extra beds for children at an additional cost.

However, pets aren’t allowed on the premises. The minimum check-in age is 18, ensuring a mature environment.

While the central location may cause some noise, the hotel strives to provide a comfortable stay. Guests should be aware of potential parking restrictions during events in the area.

Payment options include a 1.65% fee for credit or debit card transactions.

Nearby Attractions and Highlights

Customs House Hotel - Nearby Attractions and Highlights

The Customs House Hotel enjoys an enviable location, with a wealth of nearby attractions and highlights within easy reach.

Guests can stroll to the renowned Salamanca Markets, browse the exhibits at the Tasmanian Museum & Art Gallery, or take a short ferry ride to the acclaimed Museum of Old and New Art (MONA).

The hotel’s central position in the Waterfront precinct also puts it just a 5-minute walk from Hobart’s bustling CBD.

With its exceptional location score of 9.8/10, the Customs House Hotel provides guests with unparalleled access to Hobart’s most captivating sights and experiences.

Frequently Asked Questions

Customs House Hotel - Frequently Asked Questions

What Are the Check-In and Check-Out Times on Weekends?

The check-in time on weekends is from 2 PM to 7:30 PM, and the check-out time is from 7 AM to 10 AM. The hotel has specific hours for guest arrivals and departures to ensure a seamless stay.

Is There Storage for Oversized Luggage?

The hotel offers luggage storage for guests, allowing them to securely leave oversized bags while exploring the area. This convenient service helps maximize the guest experience and ensures a seamless start and end to their stay.

Do They Offer Special Event Packages or Catering Services?

The hotel offers special event packages and catering services for guests. They provide food and beverage options, event space, and support for hosting meetings, parties, or other gatherings on-site.

Are There Discounts or Promotions Available for Longer Stays?

The hotel offers discounted rates for stays of 3 nights or more. They also provide complimentary breakfast and have seasonal special offers. Guests should check the website or contact the hotel directly to inquire about any current promotions.

Can the Hotel Arrange Transportation to and From the Airport?

The hotel can arrange airport transfers for guests, providing a convenient and easy way to start and end their stay. Transport options and pricing are available upon request to ensure a smooth and hassle-free arrival and departure.

The Sum Up

Perched on Hobart’s picturesque waterfront, the Customs House Hotel stands as a testament to the city’s rich maritime history. This historic landmark seamlessly blends old-world charm with modern comforts, offering weary travelers a cozy haven in the heart of Tasmania’s capital.

Upon entering, guests are greeted by warm, friendly staff who embody the laid-back Aussie spirit. The rooms, while not overly luxurious, provide a comfortable retreat after a day of exploring Hobart’s vibrant culinary scene and nearby attractions.

The hotel’s crown jewel is undoubtedly its renowned restaurant, where locally-sourced ingredients shine in dishes that celebrate Tasmania’s bountiful produce. After dinner, take a stroll along the harbor and soak in the atmosphere of this historic waterfront district.

For those seeking an authentic Hobart experience with a dash of history, the Customs House Hotel hits the mark. Its prime location and welcoming ambiance make it an ideal base for your Tasmanian adventure.

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