The Denver International Airport (DEN) AirportHotel Shuttle offers a convenient private transfer service for travelers. Providing pickup and drop-off within a 15-mile radius, the shuttle ensures a seamless journey to and from the airport. While it accommodates up to two passengers and is stroller accessible, the service isn’t wheelchair-friendly. Though the pricing covers all bases, some customers have reported reliability issues and concerns about wait times and communication. With these factors in mind, the shuttle could be an appealing option for certain travelers – but there are a few important considerations to keep in mind.
Key Points
- The private transfer service provides hotel pickup and drop-off within a 15-mile radius from Denver International Airport (DEN).
- The service accommodates up to two passengers and includes all taxes, fees, and gratuities.
- Strollers are permitted, but the shuttle is not wheelchair accessible.
- The service has an overall rating of 1.0 out of 5 stars, indicating potential reliability issues.
- Reservations can be made through an online platform or by direct contact, with confirmation provided upon booking.
Service Overview
The Denver International Airport (DEN) Airport Hotel Shuttle offers a private transfer service for up to two passengers, allowing travelers to conveniently get to and from their hotel without the hassle of arranging separate transportation.
This service includes all taxes, fees, and handling charges, as well as hotel pickup and drop-off. Travelers can choose to either head to the designated meeting point or request a pickup.
The service is limited to a 15-mile radius, with additional charges for trips exceeding this distance. The shuttle is accessible for strollers, but not for wheelchairs, and children must be accompanied by an adult.
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Inclusions and Limitations
This private transfer service for up to two passengers always includes all applicable taxes, fees, and handling charges.
Plus, the service provides hotel pickup and drop-off, as well as transport by private vehicle. Gratuities are also included in the price.
However, there are some limitations to the service:
- The service is limited to a 15-mile radius from Denver International Airport.
- Additional charges may apply for trips exceeding the 15-mile radius.
- The service isn’t wheelchair accessible, and children must be accompanied by an adult.
Despite these limitations, this private transfer service offers a convenient and hassle-free way to travel to and from Denver International Airport.
Pickup and Confirmation
Pickup options for the Denver International Airport Hotel Shuttle include heading to the designated meeting point or requesting a pickup.
The meeting point is located at West Terminal, Door 604 West Premium Curbside Pick-Up, Denver, Colorado. Upon booking, customers will receive confirmation of their reservation.
The shuttle service is limited to a 15-mile radius, with additional charges for trips exceeding this distance. This private transfer service is designed to transport up to two passengers, ensuring a hassle-free airport transfer experience.
All taxes, fees, and gratuities are included in the price, providing a seamless and transparent booking process.
Accessibility and Participation
According to the service overview, the Denver International Airport Hotel Shuttle isn’t wheelchair accessible.
However, the shuttle does accommodate children, as they must be accompanied by an adult. Plus, the shuttle is stroller accessible, allowing families to transport their belongings with ease.
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The shuttle service is limited to a 15-mile radius, and any trips exceeding this distance will incur additional charges.
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The shuttle is a private tour/activity, meaning only your group will participate, ensuring a personalized experience.
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While the shuttle isn’t wheelchair accessible, most travelers can participate in this convenient airport transportation option.
Customer Reviews
Unfortunately, the Denver International Airport Hotel Shuttle has received overwhelmingly negative reviews from past customers. The service has a total review count of 4, with an overall rating of 1.0 out of 5 stars. A breakdown of the reviews is as follows:
Rating | Reviews |
---|---|
5 stars | 0 |
4 stars | 0 |
3 stars | 0 |
2 stars | 0 |
1 star | 4 |
Customers have expressed dissatisfaction with the service, citing issues such as long wait times, poor communication, and subpar transportation. The lack of positive reviews suggests that the Denver International Airport Hotel Shuttle may not be a reliable or satisfactory option for airport transportation.
Pricing and Policies
While the Denver International Airport Hotel Shuttle offers a private transfer service for up to two passengers, it comes with additional charges for trips exceeding a 15-mile radius from the airport.
The base price includes:
- All taxes, fees, and handling charges.
- Hotel pickup and drop-off.
- Transport by private vehicle and gratuities.
However, travelers should note that this service isn’t wheelchair accessible, and children must be accompanied by an adult.
Plus, the shuttle has received a low overall rating of 1.0 based on 4 reviews, indicating potential quality concerns. Customers should carefully evaluate their needs and options before booking this transportation service.
Booking and Reservations
To book the Denver International Airport Hotel Shuttle, travelers can conveniently make reservations through the service’s online platform or by contacting the provider directly.
Upon booking, customers will receive a confirmation with all the necessary details, including pickup location and time. Reservations can be made for up to two passengers, and the price is per group.
Travelers should note that the service is limited to a 15-mile radius, and additional charges may apply for trips exceeding this distance.
The shuttle provides hotel pickup and drop-off, ensuring a hassle-free airport transfer experience for guests.
Frequently Asked Questions
Several frequently asked questions regarding the Denver International Airport Hotel Shuttle are addressed below.
The shuttle service operates within a 15-mile radius of the airport, and additional charges apply for trips exceeding this distance.
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Can I request a pickup at my hotel? Yes, the shuttle offers pickup and drop-off services from hotels within the designated service area.
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Is the shuttle wheelchair accessible? No, the shuttle service isn’t wheelchair accessible. However, strollers are permitted.
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How many passengers can the shuttle accommodate? The shuttle service is designed for up to two passengers per booking.
Frequently Asked Questions
What if My Flight Is Delayed or Early?
If a flight is delayed or early, the shuttle service will adjust pickup times accordingly. Customers should contact the provider with any changes to their arrival to ensure the shuttle is ready when they are.
Can I Book for More Than Two Passengers?
The service can accommodate up to two passengers per booking. If you need to transport more than two passengers, you’ll need to make additional bookings or inquire about the possibility of a larger vehicle. Additional charges may apply for larger groups.
Is It Possible to Request a Specific Vehicle Type?
Yes, customers can request a specific vehicle type, but additional charges may apply. The service provider aims to accommodate requests whenever possible, subject to availability and any applicable fees.
Do I Need to Provide Any Special Instructions for Pickup?
When booking a private transfer, the passenger doesn’t need to provide any special instructions for pickup. The pickup location and process are clearly outlined in the service details, and the driver will handle the rest.
How Do I Cancel or Modify My Reservation?
To cancel or modify a reservation, customers should contact the service provider directly. Their reservation details will include the contact information needed to make any changes or cancellations. Most providers offer flexible policies for these types of requests.
Recap
The Denver International Airport (DEN) Airport Hotel Shuttle offers a convenient private transfer service within a 15-mile radius of the airport. While the service is stroller accessible, it’s not wheelchair accessible. Customers have reported reliability issues and concerns regarding wait times and communication. However, the inclusive pricing makes it a viable option for travelers seeking a hassle-free airport transportation experience.
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