Departure Shuttle offers a convenient and reliable way to travel from hotels and private residences to Kahului Airport (OGG) on Maui Island. With affordable prices starting at just $12.00 per person, this shared transport service ensures a smooth door-to-door experience. Praised for its professionalism and friendly drivers, Departure Shuttle provides spacious, air-conditioned vehicles that cater to the needs of families and groups. But the real question is, what other benefits does this service offer that make it a standout choice for airport transfers on Maui?
Key Points
- Departure Shuttle provides door-to-door shared transport from hotels and private residences in Maui to Kahului Airport (OGG).
- The service covers Kahului, Kihei, Wailea, Makena, Lahaina, and Kaanapali areas with one-way shared transfers starting from $12.00 per person.
- Pickup points must match the selected tour grade corresponding to hotel location, and confirmation of pickup time with the local provider is crucial.
- The service includes all taxes, fees, and fuel surcharge, with infant seats available upon request for an extra charge.
- Departure Shuttle has an overall rating of 4.5 out of 68 reviews, with customers praising punctuality, friendly drivers, and reliable service.
Service Overview
The Departure Shuttle provides shared transport from hotels and private residences to Kahului Airport (OGG) in Maui.
It covers the Kahului, Kihei, Wailea, Makena, Lahaina, and Kaanapali areas.
The service offers door-to-door convenience, fewer stops, and spacious, air-conditioned vehicles.
It’s a cost-effective option for airport transfers, with a one-way shared transfer priced from $12.00 per person.
Want to keep it personal? More private experiences we love in Maui
Inclusives and Requirements
The service includes all taxes, fees, handling charges, fuel surcharge, air-conditioned minivan transport, and hotel pick-up.
However, gratuities aren’t included. Infant seats are available on request, but an extra charge applies.
A minimum of 2 people is required for some locations, and adult pricing applies to travelers 5 years and older. Children under 5 can travel for free on an adult’s lap.
These requirements ensure a smooth and cost-effective airport transfer experience for passengers.
The service give you a hassle-free and seamless transportation solution to Kahului Airport.
Pickup and Drop-off Information
Pickup points must match the selected tour grade corresponding to hotel location; incorrect selections lead to cancellation.
Passengers will be dropped off at Kahului Airport, located at 1 Keolani Pl, Kahului, HI 96732, USA.
It’s crucial to confirm the pickup time with the local provider in advance to ensure a smooth transportation experience.
The service give you convenience and reliability, with door-to-door transport from hotels and private residences to the airport.
Customer Feedback and Reviews
Customers have overwhelmingly praised the Departure Shuttle service, with an impressive overall rating of 4.5 out of 68 reviews. Travelers highlight the shuttle’s punctuality, friendly drivers, and stress-free experience. The service is lauded for its professionalism, local knowledge, and seamless transportation.
Customer Reviews | |
---|---|
"Always on time" | "Friendly and helpful" |
"Great value" | "Exceeded expectations" |
"Smooth process" |
The Departure Shuttle is known for its reliability and accommodating customer needs, elevating the overall travel experience to Kahului Airport.
Accessibility and Participation
Although the Departure Shuttle isn’t wheelchair accessible, the service accommodates customers with collapsible wheelchairs as long as they’re advised at the time of booking.
Most travelers can participate, though children must be accompanied by an adult. The service isn’t suitable for those requiring special assistance or mobility aids beyond collapsible wheelchairs.
However, the provider is known for its reliability and willingness to accommodate customer needs, enhancing the overall travel experience.
Passengers can enjoy a stress-free shuttle to Kahului Airport with this cost-effective and convenient option.
Cancellation Policy
Travelers can take advantage of Departure Shuttle’s free cancellation policy, which allows them to cancel up to 24 hours before their scheduled departure. This policy offers flexibility and peace of mind, ensuring customers can adjust their plans without incurring any additional costs.
The key details of the cancellation policy include:
- Free cancellation available up to 24 hours prior to departure
- Cancellations made within 24 hours may incur fees
- Refunds processed within 3-5 business days
- Customers can easily manage their bookings and cancellations online or by contacting the local provider
- The policy helps create a stress-free travel experience for Departure Shuttle’s customers.
Reliability and Customer Accommodation
Departure Shuttle is known for its reliability and accommodating customer needs, enhancing the overall travel experience.
The service is praised for its punctuality, with reviewers noting the drivers are "always on time." Customers also highlight the friendly and helpful nature of the drivers, who provide local knowledge to ensure a stress-free journey.
The service is flexible, able to accommodate requests like collapsible wheelchairs. Departure Shuttle’s commitment to meeting customer needs is reflected in its perfect rating for reliability and accommodation, contributing to its consistently positive reviews and reputation for a seamless transportation experience.
Cost-Effective Airport Transfers
One of the key advantages of the Departure Shuttle service is its cost-effectiveness. With one-way shared transfers priced from $12.00 per person, it offers a budget-friendly option for airport transportation.
The service includes:
- All taxes, fees, and fuel surcharges
- Air-conditioned minivan transport
- Convenient door-to-door pickup from hotels and private residences
- Fewer stops, providing a more direct journey
- An affordable alternative to private or taxi services
Departure Shuttle’s cost-effective pricing makes it an accessible choice for travelers seeking a reliable and stress-free transfer to Kahului Airport on Maui.
Frequently Asked Questions
Do I Need to Book My Shuttle in Advance?
Yes, it’s recommended to book the shuttle in advance. Booking ahead ensures availability and allows you to confirm your pick-up time with the local provider prior to your departure.
Can I Request a Specific Pickup Time?
Yes, you can request a specific pickup time with the local provider in advance. Confirm the pickup time when making your booking to ensure your transportation is ready and waiting at your desired departure.
Is It Possible to Make Changes to My Booking?
Yes, you can make changes to your booking. The service offers free cancellation up to 24 hours before departure, allowing you to adjust your plans as needed. Changes may incur additional fees depending on the specific modifications requested.
How Do I Pay for the Shuttle Service?
You can pay for the shuttle service when booking online or by calling the provider. Accepted payment methods typically include credit/debit cards, and in some cases, cash upon arrival. Checking the booking policies is recommended to understand the available payment options.
Is There Wi-Fi Available on the Shuttle?
No, the shuttle does not offer on-board Wi-Fi. The service focuses on providing cost-effective, reliable airport transfers with door-to-door convenience and spacious, air-conditioned vehicles, rather than entertainment amenities like Wi-Fi.
Recap
Departure Shuttle offers a convenient and cost-effective airport transfer service for travelers visiting Maui. With reliable, air-conditioned vehicles, flexible policies, and friendly drivers, it provides a smooth door-to-door experience from hotels and private residences to Kahului Airport. Whether you’re a solo traveler or a family, Departure Shuttle’s services ensure a hassle-free start or end to your Maui vacation.
More Private Tours in Maui
More Tour Reviews in Maui
- Milky Way Portraits in Maui
- West Maui: Self-Guided Ebike, Hike, and Snorkel Excursion
- 2 Hour Private Snorkeling Experience to Molokini From Kihei
- Maui MTB Singletrack on Mountain Bikes or Electric Mountain Bikes
- Private Professional Holiday Photoshoot in Maui
- Afternoon West Maui Snorkel From Ka’Anapali Beach
Not for you? Here's more things to do in Maui we have recnetly reviewed
- 8 Best Canoe And Kayak Experiences In Maui
- 25 Best Canoe And Kayak Experiences In Maui
- 25 Best Cruises And Boat Tours In Maui
- 17 Best Dining Experiences In Maui
- 25 Best Helicopter Flights And Tours In Maui
- 3 Best 3 Day Tours In Maui
- 5 Best Full-Day Tours In Maui
- 5 Best Private Car With Driver Services In Maui
- 15 Best Photography Experiences In Maui
- 17 Best Dinner Tours In Maui
- 22 Best Lunch Experiences In Maui
- Wailea Tuesday Night Luau: Discover the Spirit of Aloha