We found the DoubleTree by Hilton London Excel to be a solid choice for travelers visiting London. This modern hotel sits right next to the ExCel Exhibition Center and a quick hop from London City Airport.
With free WiFi, a gym, and two restaurants on-site, it covers the basics well. The friendly staff and clean rooms are definitely pluses.
The hotel’s biggest draw is its location, making it easy to zip around London for sightseeing or business. However, it’s worth noting that it’s not in the heart of the city, so you’ll need to factor in some travel time to reach major attractions.
Also, the surrounding area can feel a bit quiet in the evenings.
This hotel is ideal for conference-goers at the ExCel Center or folks with early flights from City Airport. It’s also a good fit for travelers who don’t mind being away from the hustle and bustle of central London in exchange for a bit more peace and potentially lower prices.
Key Points
- The DoubleTree By Hilton London Excel is located adjacent to the ExCeL Exhibition Center and 0.5 miles from London City Airport.
- The hotel offers free WiFi, on-site parking, a fitness center, and two restaurants, making it an ideal base for business and leisure travelers.
- The hotel is well-rated for its comfortable accommodations, friendly staff, and convenient access to top attractions in London.
- Guests can enjoy a 10-minute train ride to the O2 Arena and Canary Wharf, and the hotel has wheelchair-accessible facilities and a pet-friendly policy.
- The hotel’s dining options include classic British fare, vegetarian and gluten-free options, and a breakfast buffet with hot and cold selections.
Hotel Overview
The DoubleTree By Hilton London Excel is situated in a prime location adjacent to the ExCel Exhibition Center, just 0.5 miles from London City Airport and a 10-minute train ride to the O2 Arena and Canary Wharf.
With an 8.0 rating based on over 5,000 reviews, this hotel offers comfortable accommodations and convenient access to some of London’s top attractions.
Guests can take advantage of amenities like free WiFi, on-site parking, a fitness center, and two restaurants serving British and Italian cuisine.
Whether visiting for business or leisure, the DoubleTree By Hilton London Excel provides a comfortable and well-connected base from which to explore the city.
Location and Accessibility
Located adjacent to the ExCel Exhibition Center, the DoubleTree By Hilton London Excel offers convenient access to some of the city’s top attractions.
Just 0.5 miles from London City Airport and 0.3 miles from the Docklands Light Railway, the hotel provides easy transportation options for both business and leisure travelers.
Plus, the hotel is:
- A 10-minute train ride from the O2 Arena and Canary Wharf
- Wheelchair accessible with facilities for disabled guests
- Pet-friendly, with charges applicable
The hotel’s excellent location, paired with its accessibility features, make it an ideal choice for those seeking a comfortable and well-connected stay in London.
Guest Satisfaction Ratings
How does the DoubleTree By Hilton London Excel fare in terms of guest satisfaction?
According to the reviews, the hotel is rated 8.7 out of 10 for its staff, 8.5 for cleanliness and comfort, 8.2 for location and facilities, and 7.7 for value for money.
Guests praise the comfortable beds, excellent breakfast, friendly staff, and the hotel’s cleanliness.
One reviewer noted, "The rooms are great value for money," while another said, "Good shower, comfortable bed," and "Staff were excellent."
Positive Guest Feedback
The hotel’s amenities receive positive feedback as well:
-
The fitness room with cardio equipment
-
24-hour room service
-
Modern Italian cuisine at The Restaurant
Room Features and Amenities
Bright, airy rooms welcome guests at the DoubleTree by Hilton London Excel, featuring free WiFi, 40-inch LED TVs, and private shower rooms with complimentary toiletries. For those seeking additional space and breathtaking views, select suites offer private balconies overlooking the waterfront.
| Room Features | Included |
|---|---|
| WiFi | Free |
| Television | 40-inch LED |
| Bathroom | Private shower room |
| Toiletries | Complimentary |
| Balcony | Available in select suites |
The hotel’s modern facilities cater to the needs of both leisure and business travelers, ensuring a comfortable and convenient stay.
Dining and Culinary Offerings
Guests at the DoubleTree by Hilton London Excel can indulge in a variety of culinary delights, with two on-site restaurants offering British cuisine and family-friendly menus.
The Salt Port Restaurant & Delicattessen serves up classic British fare, including vegetarian and gluten-free options.
The Bidder & Co Lounge, on the other hand, offers a relaxed setting with a menu featuring British staples, as well as dairy-free and vegetarian choices.
Breakfast is a highlight, with a hot and cold buffet spread featuring fresh fruits, home-baked croissants, Fair Trade coffee, and a traditional English breakfast.
- The Salt Port Restaurant & Delicattessen
- The Bidder & Co Lounge
- Hearty Breakfast Buffet
Policies and Accommodations
Accommodations at the DoubleTree by Hilton London Excel cater to a range of travelers. Guests can choose from standard rooms or suites with balconies offering waterfront views.
All rooms feature free WiFi, 40-inch LED TVs, and private shower rooms with complimentary toiletries. The hotel welcomes children of all ages, though those 18 and older are charged as adults.
Accessibility is a priority, with facilities for disabled guests and wheelchair-accessible areas. Pets are allowed upon request, though additional fees may apply.
Guests must check in from 3 PM and check out by 12 PM. The cancellation policy varies by accommodation type, and a refundable damage deposit of £50 is required on arrival.
Hotel Facilities and Amenities
The DoubleTree By Hilton London Excel offers an array of modern facilities and amenities to enhance guests’ experiences.
The hotel has a well-equipped fitness room with cardio equipment, allowing travelers to maintain their workout routines. Plus, the hotel provides 24-hour room service, catering to guests’ needs around the clock.
Guests can also indulge in the culinary delights of the hotel’s two on-site restaurants, The Salt Port Restaurant & Delicattessen and The Bidder & Co Lounge, which offer a range of British cuisine and vegetarian/gluten-free options.
- Fitness room with cardio equipment
- 24-hour room service
- Two on-site restaurants with diverse dining options
Common Questions
What Is the Check-In and Check-Out Time?
Check-in time is from 3:00 PM, while check-out is until 12:00 PM. This provides guests with a flexible schedule to arrive and depart at their convenience during their stay.
Does the Hotel Have a Pool or Spa Facilities?
The hotel does not have a pool or spa facilities. It offers a fitness room with cardio equipment and two on-site restaurants serving British cuisine, as well as 24-hour room service.
Are There Any Discounts or Packages Available?
The hotel offers various packages and discounts, such as advance purchase rates, group/corporate rates, and weekend getaway deals. Guests can check the hotel’s website or contact the reservation team for the latest offers.
Is There a Business Center or Meeting Rooms?
The hotel offers a business center with computers, printers, and copying services. There are also several meeting rooms available for corporate events, conferences, and private functions. Guests can inquire about availability and pricing at the front desk.
Can I Store My Luggage Before/After Check-In/Check-Out?
Guests can store their luggage before check-in and after check-out at the hotel’s luggage room. The hotel staff will gladly assist with storing and retrieving guests’ belongings during their stay.
The Last Word
After our delightful stay, we can confidently say that the DoubleTree by Hilton London Excel is a hidden gem for savvy travelers. We found it to be a perfect blend of convenience and comfort, whether you’re in town for business or pleasure. The hotel’s prime location, coupled with its modern amenities and warm staff, left us thoroughly impressed. From the moment we bit into their signature warm chocolate chip cookie at check-in, we knew we were in for a treat. If you’re looking for a hassle-free stay near the ExCel Exhibition Center or London City Airport, look no further. We’ve done the legwork, and now you can benefit from our experience. Simply click the button below to book through our trusted partner, Booking.com. We always use them for our travels and find their prices hard to beat. Your London adventure awaits!