Eiffel Tower 2nd Floor by Elevator With Top Floor Option

The Eiffel Tower is an iconic Parisian landmark that draws millions of visitors each year. With this convenient tour, you can experience the tower’s second floor via a leisurely lift ride, and even opt to ascend to the breathtaking summit for panoramic views of the city. Utilizing pre-purchased e-tickets, you’ll skip the lines and learn about the tower’s rich history through a complimentary audio guide. Whether you’re a first-time visitor or a returning traveler, this tour offers a seamless and unforgettable way to explore one of the world’s most legendary structures. But the true wonder lies in what awaits you at the top…

Contents hide

1 Tour Overview and Inclusions

2 Meeting and Pickup Details

3 Accessibility and Participation

4 Restricted and Prohibited Items

5 Customer Feedback and Response

6 Ticket Acquisition and Scheduling

7 Safety Closure Notifications

8 Commitment to Guest Satisfaction

9 Frequently Asked Questions

Key Points

This tour includes a lift ride to the second floor of the Eiffel Tower, with an optional upgrade to reach the summit.
Pre-purchased e-tickets allow visitors to skip the queues and access the second-floor lift directly.
Visitors can enjoy the experience at their own pace with free Wi-Fi and an audio guide accessible on personal devices.
The tour caters to travelers with varying mobility needs, including wheelchair users and strollers.
Guests are advised to avoid bringing large bags or prohibited items to ensure a smooth and safe experience.

Tour Overview and Inclusions

The Eiffel Tower tour package includes a lift ride to the second floor, with an optional upgrade to access the summit level by elevator.

Visitors can skip the ticket queue with a pre-purchased e-ticket and enjoy free WiFi and an audio guide on their personal devices during the unlimited time spent at the iconic landmark.

The tour provides convenient access to one of the world’s most recognizable structures, allowing guests to fully enjoy the Eiffel Tower’s breathtaking views and rich history.

Whether admiring the city from the second floor or ascending to the top, this experience offers a seamless and enjoyable way to discover the iconic Eiffel Tower at one’s own pace.

You can also read our reviews of more tours and experiences in Paris.

Meeting and Pickup Details

Visitors meet at the Avenue Gustave Eiffel, 75007 Paris, France, and are advised to arrive 15-30 minutes early at the esplanade in front of the Visitors with Tickets entrances (marked in blue) for security checks.

Once there, they’ll be able to skip the line and head straight to the Eiffel Tower’s second-floor lift. The activity ends back at the same meeting point, where visitors can explore the surrounding area or continue their Paris adventure.

Whether they opt for the second-floor or the summit, travelers will enjoy unlimited time at the iconic landmark, with the convenience of an audio guide and free Wi-Fi to enhance their experience.

Accessibility and Participation

The Eiffel Tower experience is accessible for a wide range of travelers, catering to those with varying mobility needs.

Wheelchair users and those with strollers can seamlessly navigate the venue, which is located near public transportation.

However, infants must be held on laps, and proof of youth (12-17 years old) status is required. All children under 12 must be accompanied by an adult.

The tour is a private activity, so you’ll have the opportunity to explore the iconic landmark at your own pace.

Whether you’re a solo adventurer or part of a group, most travelers can participate in this unforgettable Eiffel Tower tour.

Restricted and Prohibited Items

Travelers can’t bring luggage or large bags, non-folding strollers, or glass objects when visiting the Eiffel Tower. These restrictions are in place for safety and security reasons.

Visitors should keep in mind:

Glass objects could potentially shatter, posing a danger to other guests.
Large bags and luggage can be cumbersome and disruptive in the crowded tower.
Non-folding strollers may be challenging to maneuver on the stairs and elevators.

To ensure a smooth and enjoyable experience, travelers are advised to pack light and leave prohibited items at home.

This allows everyone to fully enjoy the wonder of the Eiffel Tower without unnecessary distractions or safety concerns.

Customer Feedback and Response

Customers have provided mixed feedback about their experiences with the Eiffel Tower ticketing and tour options.

While one review rated the service at just 1 out of 5 stars, the vendor has responded proactively to address the concerns raised. The customer had reported issues with ticket acquisition and vendor communication.

In their response, the vendor apologized for the challenges and clarified that schedule changes were sometimes necessary due to safety closures at the iconic monument.

The vendor emphasized their unwavering commitment to guest satisfaction, underscoring their efforts to ensure a seamless and enjoyable experience for all visitors.

As with any popular tourist attraction, feedback is closely monitored, and the vendor remains dedicated to continuously improving their services.

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Ticket Acquisition and Scheduling

Acquiring Eiffel Tower tickets online well in advance ensures visitors can skip lengthy queues at the entrance, allowing them to maximize their time exploring the iconic monument.

Scheduled arrival times printed on e-tickets help manage visitor flow and facilitate a smooth entry process, even during peak visitation periods.

The convenience and flexibility of e-tickets are unparalleled:

Bypass the hassle of ticket offices and focus on taking in the breathtaking views from the Eiffel Tower’s second floor and, if desired, the summit.
Enjoy the freedom to explore the landmark at your own pace, without feeling rushed.
Relax and learn about the Parisian atmosphere, knowing your admission is secured.

Safety Closure Notifications

Unexpected safety closures at the Eiffel Tower can disrupt visitor plans, but the operator provides timely notifications to help mitigate inconveniences. The tower may periodically close due to high winds, lightning, or other safety concerns.

When this happens, the operator promptly updates their website and mobile app with closure details, so travelers can plan accordingly. They’ll also notify booked visitors by email or text message, allowing them to reschedule their visit if needed.

While safety is the top priority, the operator aims to minimize disruptions and ensure guests have the best possible experience. Staying informed through the official channels is key to navigating any unexpected closures during your Eiffel Tower tour.

Commitment to Guest Satisfaction

The vendor remains committed to ensuring guests have a positive experience, as evidenced by their timely response to the lone review’s concerns.

When a customer encountered issues with ticket acquisition and communication, the vendor swiftly addressed the problem, offering a sincere apology. They clarified that any schedule changes were due to necessary safety closures, emphasizing their dedication to guest satisfaction.

This commitment is further demonstrated through:

Transparent communication to set realistic expectations
Proactive problem-solving to resolve any arising challenges
Continuous improvement to enhance the overall tour experience

Frequently Asked Questions

Is There a Guided Tour Included With the Tickets?

The tour tickets include an audio guide in English that visitors can access on their own smartphones or tablets. However, there is no guided tour component provided as part of this ticket option.

Can I Take Photos and Videos at the Eiffel Tower?

Yes, visitors can take photos and videos at the Eiffel Tower. There are no restrictions on photography or videography, allowing guests to capture memorable moments during their visit. However, the use of tripods or other professional equipment may be limited.

Are There Any Discounts Available for the Eiffel Tower Tickets?

There are a few discounts available for Eiffel Tower tickets. Visitors can save on admission by purchasing skip-the-line tickets, getting a combined pass for multiple attractions, or taking advantage of reduced rates for children, students, and seniors.

How Long Does the Entire Visit to the Eiffel Tower Typically Take?

The entire visit to the Eiffel Tower typically takes 1-2 hours, depending on the options selected. Visitors can expect to spend 30-60 minutes exploring the second floor and an additional 30-60 minutes if they opt to go to the summit.

What Is the Dress Code or Attire Recommended for the Eiffel Tower Visit?

There is no strict dress code for visiting the Eiffel Tower, but comfortable, weather-appropriate attire is recommended. Avoid overly formal or bulky clothing that could hinder mobility when ascending the tower’s stairs or taking the elevator.