The Empire State Observation Admission and 60-Minute Statue Cruise package offers a convenient way to experience two of New York City’s most iconic attractions. While the scenic Statue of Liberty cruise promises an enjoyable outing, the bundled ticket has faced criticism due to significant issues with accessing the Empire State Building. Travelers should carefully consider their options and potential pitfalls before booking this package, as the reliability of the admission process appears to be a common concern. With a little extra research, visitors may find that purchasing tickets directly provides a more seamless and dependable experience.
Key Points
- This combination ticket provides access to the Empire State Building observation deck and a 60-minute cruise to the Statue of Liberty.
- However, based on a customer review, there were significant issues with the ticketing process, leading to an inability to access the observation deck.
- The Statue of Liberty cruise itself was reported as an enjoyable experience, with scenic views of the iconic landmark.
- The reviewer strongly advises against purchasing this bundled package and instead recommends direct ticket purchases from the respective providers.
- Customers are cautioned about potential ticketing problems and timing discrepancies when using this combination ticket, and alternative direct purchasing options are recommended for a more reliable experience.
Overview of Experience
The Empire State Observation Admission and Statue Cruise package offers visitors a combination ticket to experience the iconic Empire State Building Observation Deck and a 60-minute cruise around the Statue of Liberty.
The package includes admission to the Empire State Building observation deck and a 60-minute cruise that departs from the Statue of Liberty, located on Liberty Island in New York City.
This convenient bundle allows travelers to explore two of the city’s most popular attractions without the hassle of purchasing separate tickets.
The departure point for the Statue of Liberty cruise is directly on Liberty Island, providing a seamless experience for visitors.
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Booking and Confirmation Details
How does one go about booking the Empire State Observation Admission and Statue Cruise package?
Booking is straightforward – customers receive a confirmation upon completing their purchase. The package is wheelchair and stroller accessible, and service animals are allowed.
It’s conveniently located near public transportation. Infants must sit on laps, but most travelers can participate.
The package offers a flexible experience, allowing customers to visit the attractions at their own pace.
However, as indicated by the single negative review, there have been issues with ticket allocation and timing, leading to an inability to access the Empire State Building observation deck.
Customers should exercise caution and consider purchasing tickets directly from the providers for a more reliable experience.
Customer Reviews and Ratings
According to the available reviews, the Empire State Observation Admission and Statue Cruise package has received a dismal rating.
With a total of just one review, the overall rating based on Viator and Tripadvisor is a disappointing 1.0 out of 5 stars.
The lone reviewer, Felicity_H, noted positive aspects of the Statue of Liberty cruise but highlighted significant issues with the Empire State Building portion of the package, including receiving the wrong ticket type and timing, resulting in an inability to access the observation deck.
Based on this feedback, it’s advisable to avoid purchasing this package and instead consider alternative ticket purchasing options for a potentially better experience.
Positive Aspects of the Statue of Liberty Cruise
Despite the issues with the Empire State Building portion of the package, Felicity_H’s review highlighted some positive aspects of the Statue of Liberty cruise. The reviewer noted that the cruise itself was enjoyable, providing a 60-minute opportunity to view the iconic Statue of Liberty. However, the reviewer also mentioned that the cruise schedule was limited, with departures only at 12:30 PM and 6 PM during the winter months.
Cruise Highlights | Departure Times | Schedule Limitations | Additional Considerations |
---|---|---|---|
60-minute duration | 12:30 PM | Only 2 departures per | Review highlighted |
Views of Statue of | 6:00 PM | day in winter | potential timing issues |
Liberty | with the cruise |
Issues With Empire State Building Tickets
The review by Felicity_H highlighted significant issues with the Empire State Building portion of the ticket package.
According to the review, the customer received the incorrect ticket type and timing, which prevented them from accessing the observation deck as expected.
This led to a disappointing experience and a recommendation to purchase tickets directly from the provider instead of through this bundled package.
The review suggests potential ticketing problems and timing conflicts when purchasing the Empire State Building admission through this particular provider, cautioning readers to consider alternative options for a better overall experience.
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Recommendation to Avoid Package Provider
Based on the review by Felicity_H, this bundled package from the Empire State Observation Admission and Statue Cruise provider should be avoided.
The reviewer experienced significant issues with ticket allocation and timing, leading to an inability to access the observation deck.
The limited scheduling for the Statue of Liberty cruise, with only two options per day during the winter, is also a concern.
- Ticket allocation and timing problems reported
- Incorrect ticket type received, preventing access
- Limited cruise scheduling options, especially in winter
- Recommendation to purchase tickets directly from providers
Caution About Potential Ticketing Problems
One of the key concerns highlighted in the review is the potential for ticketing issues and timing conflicts when booking this bundled package.
The reviewer faced problems receiving the incorrect ticket type and timing, which prevented them from accessing the Empire State Building observation deck. This suggests there may be challenges with the provider’s ability to properly allocate and distribute the correct tickets.
Travelers should be cautious about potential discrepancies between what’s booked and what’s actually received. It’s advisable to carefully review all ticket details and confirmations to ensure they align with the intended experience.
Purchasing tickets directly from the providers may help avoid these complications.
Advice for Alternative Ticket Purchasing
Purchasing tickets directly from the Empire State Building and Statue of Liberty providers may offer a more reliable and streamlined experience compared to this bundled package.
By booking directly, you can:
- Ensure you receive the correct tickets and access the attractions at your preferred times.
- Benefit from any special offers or discounts available through the official channels.
- Enjoy the convenience of dealing with a single provider for all your needs.
- Have a better avenue for resolving any issues that may arise, as you’re working directly with the attraction operators.
Recap
The Empire State Observation Admission and 60-Minute Statue Cruise package offers a convenient way to explore two iconic New York attractions. However, travelers should be cautious as the bundled ticket has faced significant issues, leading to access problems at the Empire State Building. It’s advisable to consider direct purchasing options for a more reliable experience and ensure correct ticket types and preferred access times.
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