EtnaTour: Etna 3000 and Alcantara Gorges

EtnaTour offers an immersive day-long experience exploring the magnificent Mount Etna and the stunning Alcantara Gorges in Sicily. Priced at $110.08 per person, the tour promises to take participants up to an elevation of 3000 meters, complete with guided trekking opportunities and tastings of typical Sicilian products. Available in five languages, this flexible tour includes hotel pickup and drop-off, though entry to the Alcantara Gorges is not covered. With a cancellation policy that allows adjustments up to 24 hours in advance, EtnaTour caters to travelers’ needs, but mixed customer feedback suggests a need for further examination.

Key Points

• The tour offers an opportunity to explore Mount Etna up to an elevation of 3000m, including trekking activities.
• Visitors can experience the natural wonder of the Alcantara Gorges, known for its lava canyon and freezing river.
• The tour includes the provision of trekking shoes and wind jackets, enhancing comfort during the excursion.
• The tour is available in five languages, catering to a diverse range of participants.
• Travelers can take advantage of the flexible cancellation policy, allowing for full refunds up to 24 hours before the tour.

You can check if your dates are available here:

Tour Overview

The EtnaTour: Etna 3000 and Alcantara Gorges offers a comprehensive day-long excursion, with prices starting from $110.08 per person.

The nine-hour tour is available in Italian, English, German, French, and Spanish, with a live guide and audio guide included.

Pickup from a designated city bus stop is provided, and free cancellation is offered up to 24 hours in advance.

Highlights include exploring Mount Etna up to 3000m, visiting the Alcantara Gorges, and tasting Sicilian products, though entry to the Alcantara Gorges isn’t included in the price.

Trekking shoes, wind jackets, and food and drink options are available for purchase.

Itinerary Highlights

Exploring Mount Etna up to 3000m above sea level is a highlight of the tour, as visitors can enjoy soft trekking at the top to see the Bove Valley and the main craters.

The tour also includes a visit to the Alcantara Gorges, a lava canyon with a freezing river.

During the tour, participants can taste typical Sicilian products.

However, entry to the Alcantara Gorges isn’t included in the tour price.

The tour is suitable for most visitors, but not for pregnant women, people with certain health conditions, or wheelchair users.

Inclusions and Exclusions

The tour includes hotel pickup and drop-off, the ascent to 3000m above sea level on Mount Etna via 4×4 vehicles, and the services of an alpine and volcanological guide as well as an on-board guide.

Food and drink options are available for purchase, and trekking shoes and a wind jacket are provided.

However, the tour isn’t suitable for pregnant women, people with heart problems, respiratory issues, high blood pressure, or wheelchair users.

Bringing your own drinks, food, alcohol, and drugs is also not allowed on the vehicle.

Preparation and Recommendations

Participants will need to bring a few essential items for the tour, including comfortable shoes, sunglasses, a sun hat, swimwear, a towel, a camera, sunscreen, water, a jacket, and comfortable clothes with long pants.

The tour operates rain or shine, so being prepared for the weather is crucial. Trekking shoes and a wind jacket will be provided, but it’s recommended to dress in layers to adapt to the changing conditions on Mount Etna.

Pregnant women, individuals with heart problems, respiratory issues, high blood pressure, or wheelchair users aren’t permitted on the tour due to the challenging nature of the activities.

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Customer Feedback Breakdown

The EtnaTour has received mixed reviews from customers, with an overall rating of 2.4 out of 5 based on 5 reviews.

Common complaints include disorganization, a rushed itinerary, and misleading information about the summit reach, which only goes up to 2900m instead of the advertised 3000m.

Customers also reported insufficient time at the Alcantara Gorges.

Plus, some have raised concerns about the responsiveness of customer service, particularly regarding refunds and complaints.

While the tour promises a scenic experience of Mount Etna and the Alcantara Gorges, the mixed feedback suggests the need for potential travelers to carefully consider the reviews before booking this excursion.

Pricing and Duration

The EtnaTour offers an immersive experience for $110.08 per person, spanning a duration of 9 hours.

The tour is available in multiple languages, including Italian, English, German, French, and Spanish. Visitors can expect a live tour guide and audio guide to accompany them throughout the journey.

Plus, the tour provides the convenience of hotel pickup and drop-off, as well as the ascent to 3000m above sea level on Mount Etna via 4×4 vehicles.

The tour also includes a visit to the Alcantara Gorges, where travelers can explore a lava canyon with a freezing river.

Trekking shoes and a wind jacket are provided, ensuring a comfortable experience.

Language Offerings

Multiple languages are available for the EtnaTour, catering to a diverse range of participants.

The tour is offered in:

• Italian
• English
• German
• French
• Spanish

This multilingual approach ensures that guests from various linguistic backgrounds can fully engage with and understand the tour’s content.

Whether you’re a native Italian speaker or an English-proficient traveler, the EtnaTour provides the necessary language support to enhance your overall experience exploring Mount Etna and the Alcantara Gorges.

The availability of these language options demonstrates the tour operator’s commitment to accessibility and inclusivity.

Cancellation Policy

Customers can typically cancel their EtnaTour booking up to 24 hours prior to the scheduled departure for a full refund.

This flexible cancellation policy allows travelers to adjust their plans without penalty if circumstances change.

However, some issues with customer service responsiveness regarding refunds and complaints have been reported by previous participants, so it’s important to communicate closely with the tour operator if needing to cancel or address any concerns.

Frequently Asked Questions

How Difficult Is the Hiking Required During the Tour?

The hiking required during the tour is moderate, with some gentle inclines. Tour you will need to be able to walk for extended periods and navigate uneven terrain. Appropriate footwear and fitness level are recommended for the soft trekking experience.

Can I Bring My Own Food and Drinks on the Tour?

No, visitors are not allowed to bring their own food, drinks, alcohol, or drugs on the tour. The tour provider only permits the consumption of food and beverage options available for purchase during the excursion.

Are There Any Age or Fitness Restrictions for Participants?

The tour is not suitable for pregnant women, people with heart problems, respiratory issues, high blood pressure, or wheelchair users. However, there are no explicit age or general fitness restrictions mentioned for other participants.

What Is the Dress Code Recommended for the Tour?

The recommended dress code for the tour includes comfortable shoes, sunglasses, sun hat, swimwear, and layers like a jacket. Long pants are advised, and participants should bring sunscreen, water, and a camera to capture the scenic landscapes.

Do I Need to Purchase Any Additional Tickets or Entry Fees?

The tour includes hotel pickup and drop-off, as well as the ascent to Mount Etna. However, entry to the Alcantara Gorges is not included in the price and will require an additional ticket purchase. Proper attire and preparation are recommended for the tour.

Recap

EtnaTour’s Etna 3000 and Alcantara Gorges tour offers an immersive Sicilian experience, with guided trekking and tastings. Priced at $110.08 per person, it includes hotel transfers but excludes Alcantara Gorges entry. While the flexible cancellation policy is convenient, mixed customer feedback suggests researching the tour thoroughly before booking.

You can check if your dates are available here: