From Juanda International Airport: Transfer to Surabaya

Traveling from Juanda International Airport to Surabaya just got easier. Passengers can now enjoy a seamless transfer with private transportation services starting at a reasonable $30 for up to three people. The journey takes around an hour, and drivers monitor flights to accommodate any delays. With a straightforward booking process and flexible cancellation policy, this transfer option provides a hassle-free start to one’s Surabaya adventure. What’s more, the service ensures a smooth arrival experience, allowing visitors to focus on exploring the city’s vibrant culture and attractions.

Key Points

• Private transfer service available from Juanda International Airport to Surabaya, with a duration of approximately 1 hour.
• Cost starts at $30.00 per group for up to 3 passengers, with the option to reserve and pay later.
• Passengers are allowed 1 standard suitcase and 1 small carry-on bag per traveler, with restrictions on oversized items.
• The service tracks flights and accommodates delays, with a 60-minute waiting time allotted for airport pickups.
• Passengers must present a valid passport or ID card (copy accepted) upon arrival for the transfer service.

You can check if your dates are available here:

Transfer Overview and Pricing

The transfer service from Juanda International Airport to Surabaya costs from $30.00 per group, accommodating up to 3 passengers.

This private transfer ensures a hassle-free airport pickup and takes approximately 1 hour.

Travelers can reserve the service now and pay later. Cancellations up to 24 hours in advance receive a full refund.

The transfer must be booked at least 4 hours prior to arrival, and complete flight information and a mobile number must be provided at checkout.

Booking and Payment

Customers can reserve the transfer service now and pay later. The service must be booked at least 4 hours prior to arrival time. To complete the booking, customers need to provide their complete arrival flight information and mobile phone number.

Some important points about the booking and payment:

1. Cancel up to 24 hours in advance for a full refund.
2. Reserve now and pay later option is available.
3. Present passport or ID card (copy accepted) upon arrival.
4. Driver will track flight and wait for delays.

Vehicle and Luggage Details

Wide array of vehicles are available based on passenger and luggage needs. Clients can choose from various vehicle options to accommodate their group size and luggage.

Each traveler is allowed 1 standard suitcase and 1 small carry-on bag. However, restrictions apply for oversized items like surfboards, golf clubs, and bicycles.

For larger groups with excess luggage, multiple vehicles may be necessary to ensure a comfortable and hassle-free transfer. The transfer service provider will work with clients to determine the appropriate vehicle size and handle any special luggage requirements prior to the ride.

Meeting and Communication

Seamless communication is a hallmark of the transfer service, as the driver will proactively contact the client via WhatsApp, phone call, or text message to arrange the meeting point.

The client will also receive an SMS with transfer instructions. Plus, the driver’s contact information is provided 48 hours prior to the ride, and 24 hours before the ride, the meeting point information is shared.

This ensures a smooth and coordinated pickup experience. The client can expect:

1. Driver’s contact via WhatsApp, phone, or text
2. SMS with transfer instructions
3. Driver’s contact info 48 hours prior
4. Meeting point details 24 hours before

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Waiting Times and Restrictions

According to the provided information, a 60-minute waiting time is allotted for airport pickups, while 15 minutes is the standard for other transfer services.

Plus, the drop-off area is predetermined, and route changes aren’t allowed. Passengers are required to present a passport or ID card, with copies being accepted.

The transfer service also tracks the client’s flight and waits for any delays.

However, there are some restrictions on the size and type of luggage – each traveler is allowed one suitcase and one small carry-on bag, and oversized items like surfboards, golf clubs, and bikes may require additional arrangements or separate vehicles for larger groups.

Identification Requirements

Passengers must present either a passport or an ID card when using this transfer service. This identification requirement is mandatory and ensures the safety and security of all travelers.

The driver will need to verify the passenger’s identity before allowing them to board the vehicle.

The requirements are as follows:

1. Passport or ID card must be presented.
2. A copy of the identification document is accepted.
3. The identification must be valid and in good condition.
4. Failure to provide proper identification may result in the passenger being denied access to the transfer service.

Following these simple identification requirements will help ensure a smooth and hassle-free transfer experience from Juanda International Airport to Surabaya.

Flight Tracking and Delay Handling

The transfer service closely monitors flight statuses to ensure a smooth arrival experience.

Should your flight be delayed, the driver will track the updated arrival time and adjust the pickup accordingly.

There’s no need to worry about waiting – the driver will patiently wait up to 60 minutes for your arrival.

If significant delays occur, the driver will communicate with you directly via WhatsApp, phone call, or text message to coordinate a new meeting time and location.

This level of flexibility and attentiveness means you can focus on your journey, not logistical concerns, from the moment you land in Surabaya.

Frequently Asked Questions

With the flexible transfer service ensuring a smooth airport arrival, travelers may have additional questions.

The team is happy to address any concerns. Common inquiries include:

1. Can I change my drop-off location? The predetermined drop-off point is set to provide the most efficient service. Route changes aren’t permitted.

2. Do I need to show identification? Yes, presenting a passport or ID card (a copy is accepted) is mandatory.

3. What if my flight is delayed? The driver will track your flight and wait for you, up to 60 minutes.

4. Is gratuity expected? Tips are appreciated but not required for the exceptional service provided.

Frequently Asked Questions

Can the Transfer Be Shared With Other Passengers?

The transfer service can be shared with other passengers, though each traveler is only allowed one suitcase and one small carry-on bag. Larger groups may require multiple vehicles to accommodate additional luggage.

Are Child Seats or Booster Seats Available?

Yes, child seats and booster seats are available upon request. Passengers should specify their needs at the time of booking to ensure the appropriate child safety equipment is provided for the transfer.

Is the Driver Able to Assist With Luggage?

The driver is able to assist with luggage. They can help carry suitcases and smaller bags from the airport to the vehicle, ensuring a smooth start to the transfer service.

What Happens if the Flight Is Cancelled or Rescheduled?

If the flight is cancelled or rescheduled, the driver will track the changes and adjust the pickup time accordingly. Customers must notify the transfer provider as soon as possible to avoid any disruptions or additional fees.

Can the Pickup Location Be Changed During the Transfer?

The pickup location cannot be changed during the transfer. The drop-off area is predetermined, and route changes are not allowed. Clients must provide the correct arrival information at the time of booking.

Recap

Travelers can enjoy a hassle-free transfer from Juanda International Airport to Surabaya with private transportation options starting at $30.00 for up to three passengers. The journey typically takes around an hour, with drivers monitoring flights to accommodate any delays. Passengers need to present valid ID and can cancel up to 24 hours in advance for a full refund, making it a convenient choice for arriving visitors.

You can check if your dates are available here: