Visiting the Auschwitz-Birkenau Memorial and Museum is a profound and sobering experience that provides a window into one of history’s darkest chapters. This guided tour from Krakow takes participants on a journey through the former Nazi concentration camp, offering a chance to pay respects and gain a deeper understanding of the Holocaust. With expert commentary and access to key sites, the tour promises a powerful and educational exploration of this harrowing yet essential piece of world history. Those seeking to confront the past and honor the memory of those who suffered will find this tour a meaningful and impactful experience.
Key Points

- This tour from Krakow provides a guided visit to both Auschwitz I and Auschwitz II-Birkenau, allowing visitors to gain comprehensive knowledge about the history and tragedies of the Holocaust.
- The tour includes air-conditioned transportation, live commentary by a professional English-speaking guide, and complimentary WiFi, but excludes food and gratuities.
- The tour is suitable for ages 5 to 99, though not recommended for children under 15 or wheelchair users, and infants must sit on laps.
- Visitors are required to bring a passport/ID, snacks, weather-appropriate clothing, and a reusable water bottle, and must follow guidelines regarding photography and bag size.
- The tour is approximately 7 hours long, with a 15-minute break for snacks and drinks, and has a non-refundable cancellation policy.
Tour Overview and Pricing

The tour from Krakow to the Auschwitz-Birkenau Memorial and Museum costs from CZK 1,453 per person and takes approximately 7 hours. This duration includes documentaries and live commentary by a guide.
The tour features a non-refundable cancellation policy, and participants can opt for hotel pickup by contacting the tour operator 24 hours prior to the departure.
Transportation is provided in air-conditioned vehicles with WiFi, along with an English-speaking driver. However, gratuities and food/drink are not included in the tour price.
The tour is suitable for adults, children, and seniors, but it is not recommended for children under 15 or wheelchair users.
Participants must provide their full name and contact details for booking.
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Experience Highlights

Visiting the guided tour of Auschwitz I and Auschwitz II-Birkenau allows participants to view the prison dormitories, gas chambers, exhibitions, watchtowers, and barracks that were central to the Holocaust and World War II history.
Visitors learn about the significant events and tragedies that unfolded at these sites, gaining a deeper understanding of the scale and impact of the genocide.
The tour also features visits to memorials honoring individual prisoners and victims, providing a solemn and powerful experience.
Through live commentary and informative documentaries, participants emerge with a comprehensive knowledge of the Auschwitz story, from the horrors of the Holocaust to the eventual liberation in 1945.
Inclusions and Transportation

The tour package includes a professional English-speaking driver and air-conditioned vehicle transportation, providing comfortable and efficient travel from Krakow to the Auschwitz-Birkenau Memorial and Museum. Complimentary WiFi is available on board, and a guide is included to provide live commentary throughout the journey.
| Inclusions | Exclusions |
|---|---|
| Professional English-speaking driver | Gratuities |
| Air-conditioned vehicle transportation | Food and drink |
| Complimentary WiFi on board | – |
| Live commentary by included guide | – |
The transportation and guide services ensure a seamless and informative experience for visitors, allowing them to fully enjoy the sobering history of the Auschwitz-Birkenau Memorial and Museum.
Participant Information

Participants of all ages, from children as young as 5 to seniors up to 99 years old, can join the tour, though it may not be suitable for those under 15 or wheelchair users. Infants must sit on laps during the journey.
All participants must provide their full name and contact details when booking the tour. To ensure a seamless experience, guests are advised to bring their passport or ID, snacks, weather-appropriate clothing, and a reusable water bottle.
While photography is permitted in selected areas, flash photography isn’t allowed. Participants should also be mindful of the maximum bag size limit of 30 x 20 x 10 cm, with larger bags needing to be left on the bus during the tour.
More Great Thing To Do NearbyImportant Guidelines

Visitors must bring their passport or ID, snacks, weather-appropriate clothing, and a reusable water bottle to ensure a seamless experience. Flash photography is not permitted, but participants can take photos in selected areas. Larger bags exceeding the maximum size of 30 x 20 x 10 cm must be left on the bus during the tour. During the 7-hour tour, there is a 15-minute break for snacks and drinks. The meeting point is at the Parking Kiss&Ride, 2 Mikołaja Zyblikiewicza street, next to the Main Post Office. Tentative tour hours are between 6 AM and 3 PM.
| Guideline | Requirement |
|---|---|
| Passport/ID | Required |
| Bag Size | Max 30 x 20 x 10 cm |
| Photography | No flash, limited areas |
| Break | 15 minutes |
| Meeting Point | Parking Kiss&Ride |
Customer Reviews

The Auschwitz-Birkenau Memorial and Museum tour has garnered overwhelmingly positive reviews, with an impressive 4.6/5 rating based on 72 customer evaluations.
Reviewers consistently praise the tour’s professional organization and exceptional guides, like Jacek from Cracow Tours, who received high praise for excellence in facilitating a thoughtful and emotionally impactful experience.
Customers highlight the knowledgeable commentary, which provides valuable insights into the Holocaust and World War II history.
The tour’s flexible arrangements are also noted as a significant benefit.
While the subject matter is undoubtedly sobering, the majority of reviewers emphasize the powerful and meaningful nature of the visit to the Auschwitz-Birkenau Memorial and Museum.
Meeting Point and Tour Hours

The meeting point for the Auschwitz-Birkenau Memorial and Museum tour is located at the Parking Kiss&Ride, 2 Mikołaja Zyblikiewicza street, next to the Main Post Office.
Tour hours are tentative, with departures typically between 6 AM and 3 PM. Participants are advised to bring a passport or ID, snacks, weather-appropriate clothing, and a reusable water bottle.
Photography is permitted in selected areas only, and flash photography isn’t allowed.
During the tour, a 15-minute break is provided for participants to have snacks and drinks. The tour lasts approximately 7 hours, including documentaries and live commentary. It is conducted by a professional English-speaking driver in an air-conditioned vehicle equipped with WiFi.
Booking and Cancellation Policy

Booking the Auschwitz-Birkenau Memorial and Museum tour requires providing participants’ full names and contact details.
The tour has a non-refundable cancellation policy, so interested parties should review the policy carefully before making a reservation. This policy means that if you need to cancel for any reason, you won’t receive a refund.
The tour operator recommends booking well in advance, as spots fill up quickly, especially during peak travel seasons. Payment is due in full at the time of booking.
While the tour can’t be refunded, it can be rescheduled, subject to availability. Participants must also be prepared to provide a valid passport or ID on the day of the tour.
Frequently Asked Questions

Can I Bring My Own Food and Drinks?
The tour guidelines indicate that food and drinks are not included in the tour. Participants are allowed to bring their own snacks and reusable water bottles, but they should be consumed during the scheduled 15-minute break.
Is There a Dress Code for the Tour?
There is no official dress code, but visitors are advised to dress appropriately for the somber nature of the site. Comfortable, weather-appropriate clothing is recommended, as the tour involves walking outdoors. Casual attire is acceptable.
Are There Any Discounts Available for Students or Seniors?
Yes, the tour offers discounts for students and seniors. Students can receive a discounted price, while seniors aged 75-99 are eligible for the tour. Advance booking is required to take advantage of these discounted rates.
Can I Take a Break During the Tour if Needed?
Yes, the tour includes a 15-minute break during which participants can take a break to have snacks and drinks. This allows visitors to rest and recharge as needed during the 7-hour tour experience.
How Long Should I Allocate for the Entire Experience?
The tour typically lasts 7 hours, including documentaries, live commentary, and a 15-minute break. Visitors should allocate the full 7-hour duration to fully experience the Auschwitz-Birkenau Memorial and Museum tour.
Recap
The Auschwitz-Birkenau Memorial and Museum tour from Krakow offers a profoundly moving experience, allowing visitors to gain deep insights into the tragic history of the Holocaust.
With comprehensive commentary, transportation, and access to significant sites, this tour is a profound opportunity to honor the memory of those who suffered.
However, it may not be suitable for young children or those with mobility challenges.
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