Set out on a captivating journey through Mexico’s rich cultural heritage with this full-day guided tour. Uncover the ancient wonders of Chichen Itza, dive into the serene waters of a stunning cenote, and explore the colonial charm of Valladolid – all while indulging in a delicious lunch. This immersive experience promises to leave you with a deeper appreciation for the country’s diverse natural and historical treasures. With seamless transportation, expert guidance, and carefully curated inclusions, this tour offers a well-rounded adventure that caters to travelers seeking an authentic and unforgettable exploration of Mexico.

This experience made our list of the 18 Best Full-Day Tours in Playa Del Carmen.

Key Points

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Key Points

  • This full-day guided tour covers the major attractions of Chichen Itza, a cenote, Valladolid, and includes lunch.
  • The tour is available in Spanish, English, and French, and can accommodate up to 40 travelers.
  • Round-trip transportation in an air-conditioned vehicle, entrance fees, and gratuities are included.
  • The tour is rated 4.5 stars, though some communication issues have been reported by previous customers.
  • Pickup and drop-off are available in Playa del Carmen and Cancun, but not Cozumel.

Tour Overview

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Tour Overview

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch!

Tour Overview

This guided tour of Chichen Itza and Cenote offers a full-day excursion that takes visitors to the renowned Mayan archaeological site, a refreshing cenote, and the colonial city of Valladolid, with lunch included.

With a maximum of 40 travelers, the tour is available in three languages – Spanish, English, and French.

The tour includes round-trip transportation in an air-conditioned vehicle, entrance fees, life jackets, and gratuities.

Travelers can expect a well-organized experience with 4.5 stars from 25 reviews, though some past guests have reported issues with communication and service.

Inclusions and Exclusions

The tour includes round-trip transportation in an air-conditioned vehicle, lunch, entrance fees to the Archaeological Zone and Cenote, along with life jackets and gratuities. Alcoholic beverages, however, aren’t specified as being included.

The tour package offers the following inclusions:

  • Air-conditioned vehicle transportation

  • Lunch

  • Entrance to Chichen Itza Archaeological Zone

  • Entrance to a refreshing Cenote

While the inclusions cover the essential elements of the tour, it’s important to note that alcoholic beverages aren’t explicitly stated as being part of the package.

Travelers should plan accordingly and budget for any additional purchases they may want to make during the experience.

Pickup and Drop-off Details

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Pickup and Drop-off Details

Travelers can choose to either meet the tour at a direct meeting point or arrange for pickup from their hotel in Cancun or Playa del Carmen. To confirm the hotel pickup location, participants should contact the tour provider via WhatsApp. The meeting point is located in Playa del Carmen, Quintana Roo, Mexico, and the tour will return to the same location at the end of the day. Unfortunately, pickups are not available for those staying in Cozumel.

Pickup Information
Meeting Point Playa del Carmen, Quintana Roo, Mexico
End Point Returns to meeting point
Cozumel Pickups Not available
Confirmation Received at booking

Tour Schedule

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Tour Schedule

The tour starts at 07:30 am, with confirmation provided upon booking.

It isn’t wheelchair accessible but is stroller accessible. Travelers are not recommended to participate if they have back or heart problems, though most can join.

The schedule for the day includes:

  • Visiting the archaeological site of Chichen Itza, a UNESCO World Heritage Site

  • Exploring a refreshing cenote, a natural swimming hole

  • Enjoying a delicious lunch

  • Traveling to the colonial city of Valladolid

Participants will experience the rich history, cultural heritage, and natural wonders of the Yucatan region, all while being guided by a trilingual tour leader speaking Spanish, English, and French.

Accessibility Information

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Accessibility Information

This tour is not wheelchair accessible, though it accommodates strollers. Travelers with back or heart problems may find the activities challenging, but most visitors can participate. The tour involves some physical activity, such as exploring the archaeological site and hiking around the cenote. While the vehicles are air-conditioned, the outdoor environments can be taxing in the heat. To help guests assess their suitability, the following table outlines the activity levels and accessibility:

Activity Level Accessibility
Walking Moderate Stroller-friendly
Climbing Moderate Not wheelchair-accessible
Swimming Optional Life jackets provided
Weather Hot Hydration recommended

Cancellation and Refund Policy

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Cancellation and Refund Policy

Free cancellations are available up to 24 hours before the tour start time, allowing travelers flexibility in their plans. The company also offers a reserve-now-pay-later option, and guarantees the lowest price on the market.

The cancellation and refund policy for this guided tour includes:

  • Free cancellation up to 24 hours prior to the start of the experience

  • Reserve now and pay later option available

  • Lowest Price Guarantee to ensure customers get the best deal

  • Hassle-free refunds in case of any issues or cancellations

This policy provides peace of mind for travelers, allowing them to book with confidence and make last-minute changes if needed. The company’s commitment to customer satisfaction is evident through its flexible and transparent cancellation terms.

Customer Feedback

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Customer Feedback

Mixed reviews from previous customers provide a glimpse into the tour experience, with some highlighting organizational and communication issues.

While many praised the tour’s inclusions and value, a few customers expressed dissatisfaction with certain aspects of the service. Some complained about poor coordination and a lack of clear information, particularly regarding meeting points and pickup locations.

The tour company’s responses indicate they’ve addressed these concerns, emphasizing their commitment to customer satisfaction and the overall positive reputation of the tour.

Ultimately, the reviews paint a complex picture, suggesting the need for careful consideration of individual experiences when booking this full-day guided adventure to Chichen Itza, a cenote, and the colonial town of Valladolid.

Booking and Payment Options

Full Day Guided Tour Chichen Itza + Cenote + Valladolid + Lunch! - Booking and Payment Options

Travelers can reserve this guided tour through the tour operator’s website, with the option to pay in advance or at a later date. The booking process is straightforward, allowing customers to secure their spot quickly and conveniently.

Some of the key booking and payment details include:

  • Flexible Booking: Customers can reserve their tour now and pay later, making it easy to plan ahead.

  • Lowest Price Guarantee: The tour operator promises to offer the best available price, ensuring customers get the most value.

  • Direct Confirmation: Travelers receive immediate confirmation of their booking, providing peace of mind.

  • Multiple Payment Methods: Customers can choose to pay using a credit card, debit card, or other preferred payment method.

Frequently Asked Questions

What Is the Maximum Group Size for This Tour?

The maximum group size for this tour is 40 travelers. The tour overview states that the tour can accommodate a maximum of 40 people, providing a guided experience in multiple languages.

Are There Any Age Restrictions for Participants?

The tour has no age restrictions, and is suitable for most travelers. However, it is not recommended for those with back or heart problems, as stated in the tour details.

Can I Bring My Own Food and Drinks on the Tour?

No, participants cannot bring their own food and drinks on this tour. The tour includes lunch, and alcoholic beverages may or may not be provided, as the details are not specified in the information given.

Is There an Option to Customize or Personalize the Tour?

The tour appears to be a fixed package with limited options for customization. While the company may accommodate special requests, the advertised inclusions suggest the experience is standardized for efficiency and consistency across all tours.

How Experienced Are the Tour Guides, and What Is Their Level of English Proficiency?

The tour guides are experienced and proficient in English, as the tour is described as "trilingual" in Spanish, English, and French. Customers can expect knowledgeable and communicative guides to provide an informative and enjoyable experience.

Recap

This full-day guided tour provides a comprehensive experience of Mexico’s cultural and natural wonders.

Visitors can enjoy the ancient history of Chichen Itza, explore the refreshing cenote, and discover the colonial charm of Valladolid, all while enjoying a delicious local lunch.

With convenient transportation, knowledgeable guides, and high ratings from past travelers, this tour offers an exceptional and well-rounded adventure.