Adventurous travelers visiting Cairns can now experience the thrill of a full-day river expedition that combines the adrenaline-pumping white-water rafting on the Barron River’s Grade III rapids with the serene and relaxing tubing on either the Mulgrave River or the Behana Gorge. This all-inclusive tour offers door-to-door transfers, top-notch safety equipment, and the guidance of experienced professionals, ensuring a safe and unforgettable journey through the stunning natural landscapes of the region. Designed for thrill-seekers aged 12 and above, this adventure promises to create lasting memories for those seeking an exhilarating Cairns experience. But what exactly can participants expect from this full-day river pack?
Key Points
- This full-day adventure offers a combination of serene river tubing and exhilarating white-water rafting on the Mulgrave River, Behana Gorge, and Barron River.
- The tour includes safety equipment, tuition, door-to-door transfers, and a river levy charge, providing an all-inclusive outdoor experience.
- Participants must be at least 12 years old and have moderate physical fitness, with exceptions for those with certain medical conditions.
- The tour operator emphasizes safety and professionalism, leading to positive reviews from past participants.
- Booking directly with the tour company is recommended for a streamlined process and clear understanding of the itinerary and additional costs.
Tour Overview and Activities
The tour offers a full-day river adventure combining tubing on the Mulgrave River or Behana Gorge with an exhilarating white-water rafting experience on the Barron River’s Grade III rapids.
After receiving tuition and safety equipment, you will enjoy the peaceful float down the river in tubes, followed by a thrilling ride through the rapids.
The tour includes door-to-door round-trip transfers and a river levy charge of $45 per person, payable on the day.
With a maximum group size of 20, this adventure provides an opportunity to experience the natural beauty of the region while engaging in both calm and adrenaline-filled water activities.
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Inclusions and Logistics
This tour includes all necessary national park fees, activities, driver/guide service, hotel pickup and drop-off, as well as snacks for participants.
With a maximum group size of 20 travelers, the adventure starts at 7:30 am, departing from the Shangri-La The Marina in Cairns.
The full-day experience offers a thrilling combination of river tubing and white-water rafting, ensuring an adrenaline-filled day for adventurous travelers.
Along the way, you will have the opportunity to explore the stunning natural landscapes of the region, seeing the beautiful surroundings.
With a focus on safety and professionalism, this tour provides an unforgettable outdoor experience in Cairns.
Safety and Requirements
For this river tubing and white-water rafting adventure, there are several safety requirements and considerations participants should be aware of.
The minimum age for the rafting portion is 12 years, and the activity isn’t wheelchair accessible. Plus, the tour is recommended for individuals with moderate physical fitness, as it may not be suitable for those with back problems, pregnant travelers, or those with serious medical conditions.
Participants are advised to wear clothing suitable for water activities and shoes with a backstrap, though shoe hire is available for an additional $5.
Safety equipment is provided, and you will receive tuition to ensure they can navigate the rapids safely. The tour operator places a strong emphasis on safety throughout the experience.
Reviews and Experiences
Participants’ reviews of the river tubing and white-water rafting adventure from Cairns generally reflect a positive experience, with an overall rating of 4.5 stars from 34 reviews. Reviewers praise the professionalism and safety focus of the guides, describing the white-water rafting as particularly exhilarating. However, some found the tubing experience to be shorter than expected. To help visualize the key details, the table below highlights the main aspects of the tour:
Aspect | Rating | Feedback |
---|---|---|
Guides | Excellent | Highly professional and safety-focused |
Tubing | Good | Enjoyable, but shorter than anticipated |
Rafting | Excellent | Thrilling white-water experience |
Booking and Communication Issues
Alongside the generally positive reviews, some concerns have been raised regarding the booking process and communication when arranging this tour.
Participants who booked through third-party sites like Viator have reported issues with poor communication and confirmation problems, with recommendations to book directly with the tour company for better service and clarity.
This seems to indicate that while the tour itself receives strong praise, the booking experience can be hit-or-miss depending on the platform used.
Direct bookings with the company appear to offer a more streamlined and reliable process, ensuring travelers have a clear understanding of their itinerary and any additional costs upfront.
Careful consideration of booking channels may be warranted to ensure a smooth planning experience.
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Pricing and Payment
The tour includes a river levy charge of $45 per person, payable on the day of the activity. This fee covers the use of the national park and other administrative costs associated with the river-based activities.
The total price of the tour includes all necessary equipment, safety gear, transportation to and from the pickup point, and snacks. Customers can expect an all-inclusive experience once they’ve paid the river levy.
While the total cost may seem high, the package offers excellent value by providing a full day of thrilling river adventures, professional guides, and comprehensive logistics.
Customers are advised to budget for the river levy in addition to the tour price when planning their excursion.
Cancellation and Refund Policy
Cancellations and refunds for this tour are subject to certain policies.
Customers can cancel their booking up to 24 hours prior to the scheduled departure time for a full refund, excluding the $45 river levy fee.
Within 24 hours of the tour, no refunds are provided, but customers may be able to reschedule their adventure for another date, depending on availability.
The tour operator understands that plans can change, so they try to accommodate customers as much as possible.
However, to ensure they can properly staff and prepare for each tour, they’ve implemented this cancellation policy.
Customers are encouraged to review the policy carefully before booking and to contact the company directly with any questions or concerns.
Contact and Additional Information
Travelers can contact the tour company via phone, email, or through their website to inquire about availability, make bookings, or address any other questions or concerns.
The company’s phone number is listed on their website, and their customer service representatives are available to assist customers during regular business hours.
Travelers can also reach out via email, with responses typically provided within 1-2 business days.
The company’s website features an easy-to-navigate booking system, as well as detailed information about the tour, including what to bring, meeting points, and safety guidelines.
For those seeking additional details or customized arrangements, the team is happy to provide personalized support to ensure a seamless and enjoyable adventure.
Frequently Asked Questions
Can I Bring My Own Life Jacket for the Rafting?
Participants can bring their own life jackets for the rafting activity, but the tour company will provide the necessary safety equipment. It’s recommended to use the provided gear to ensure it meets safety standards and is appropriate for the white-water conditions.
What Should I Pack for the Day-Long Adventure?
For this day-long adventure, participants should pack swimwear, a towel, change of clothes, water shoes or sandals, sun protection like a hat and sunscreen, and any personal items they might need. The tour company provides all necessary safety equipment.
Are There Any Age Restrictions for the Tubing Activity?
The minimum age for the tubing activity is 12 years old. The tour is not suitable for children younger than 12 due to safety considerations and the moderate physical fitness required for the river tubing experience.
Can I Request a Specific Guide or Group Size?
Guests can’t request a specific guide, but the tour has a maximum group size of 20 travelers. While group size can’t be customized, the operator focuses on safety and professionalism across all tours and guides.
Is There an Option to Extend the Tubing Experience?
The tour operator doesn’t offer an option to extend the tubing experience, as the schedule is fixed and focused on providing both the tubing and white-water rafting activities. However, guests can request to focus more on tubing if desired.
Recap
This full-day river adventure from Cairns offers an unbeatable combination of exhilarating white-water rafting and relaxing river tubing.
With door-to-door transfers, safety equipment, and expert guidance, it’s a safe and unforgettable experience in stunning natural landscapes.
Suitable for thrill-seekers aged 12 and above, it’s the perfect way to create lasting memories of an adventure in Cairns.
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