In my travels through Japan, I stumbled upon a gem in the Hakone region. This ryokan, nestled in the lush hills, offers a perfect blend of old-world charm and modern luxury. You’ll find spacious rooms, some with private outdoor baths, and all the comforts of home, including free Wi-Fi.

The on-site sauna and access to local hot springs are a real treat after a day of sightseeing.

While the location is stunning, it’s worth noting that it’s about 9 kilometers from the main Hakone-Yumoto Station. This might be a drawback for those wanting to be in the thick of things. Plus, the high-end amenities come with a price tag to match, which could be a stretch for budget travelers.

That said, this ryokan is perfect for couples seeking a romantic getaway or anyone looking to enjoy Japanese culture without sacrificing comfort.

Nature lovers and those in need of a peaceful retreat will find this spot particularly appealing. If you’re willing to splurge a bit for a truly memorable stay in Hakone, this place won’t disappoint.

Key Points

Gen Hakone Gora Review - Key Points

  • Gen Hakone Gora is a traditional Japanese ryokan (inn) located in the scenic Hakone region, offering a blend of heritage and modern comforts.
  • The ryokan features a variety of accommodation options, including family rooms and luxurious suites with amenities like open-air baths and balconies.
  • Guests can enjoy on-site facilities such as a sauna, complimentary Wi-Fi, and access to the nearby hot springs in the geothermal area.
  • The ryokan is praised for its exceptional customer service, with high ratings for staff, room cleanliness, and overall guest experience.
  • Gen Hakone Gora is situated in close proximity to popular attractions like the Hakone Ropeway and Fuji-Q Highland, offering a convenient base for exploring the Hakone region.

Overview and Location

Gen Hakone Gora Review - Overview and Location

Gen Hakone Gora is a ryokan nestled in Hakone, Kanagawa, Japan, approximately 9.3 km from Hakone-Yumoto Station and 48 km from Fuji-Q Highland.

The ryokan’s address is 1300-238 Gora, Hakone, Kanagawa, 250-0408, Japan.

It boasts an impressive 8.8 rating (fabulous) based on 60 reviews, with couples particularly enjoying their stays, rating it 9.1 for two-person trips.

Situated in a geothermal area, the ryokan offers guests easy access to nearby hot springs.

Accommodation Options

Gen Hakone Gora Review - Accommodation Options

The ryokan offers a variety of accommodation options, including family rooms and diverse suite types.

All feature tatami areas and open-air baths. Guests can choose from a Deluxe Corner Suite, Suite with Tatami Area, Superior Corner Suite, or Suite Twin Room with Living Area – many equipped with balconies, coffee machines, and complimentary treats.

The rooms provide a comfortable and traditional Japanese experience, with thoughtful amenities to enhance guests’ stays.

Facilities and Services

Gen Hakone Gora Review - Facilities and Services

A wide range of popular facilities are available at the ryokan, including complimentary WiFi rated 9.5 out of 10, free on-site parking, and non-smoking rooms.

Guests can also enjoy access to the on-site sauna and nearby hot springs.

The ryokan provides services such as luggage storage, a 24-hour front desk, air conditioning, elevator access, and fire safety measures.

Family rooms are offered, and the property caters to guests of all ages.

While pets aren’t allowed, the ryokan adheres to strict policies to ensure a comfortable and enjoyable stay.

Guest Reviews and Experience

Guests have praised the exceptional experience at Gen Hakone Gora, with overwhelmingly positive reviews highlighting the staff, facilities, and overall comfort.

The ryokan has earned an impressive 8.8 rating, with couples particularly enjoying their stays, rating it 9.1. Guests commended the staff, with one employee, Koto, receiving special recognition for their exceptional service.

The room comfort and cleanliness were also highly praised, with ratings of 9.2 for both. Although the value for money was slightly lower at 7.8, the overall experience appears to have exceeded guests’ expectations, with many highlighting the stunning views and quality of the food.

Policies and Booking

Gen Hakone Gora Review - Policies and Booking

According to the information provided, check-in at Gen Hakone Gora takes place between 15:00 and 18:00, while check-out is required by 11:00.

The cancellation and prepayment policies vary by accommodation type. There are no age restrictions for check-in, and children of any age are welcome, though cots and extra beds are unavailable.

Pets aren’t allowed, and smoking and parties/events are prohibited. Payments are processed through Booking.com, so guests should ensure they’ve cash for any extras upon arrival.

  • Check-in: 15:00 to 18:00
  • Check-out: Until 11:00
  • Cancellation and prepayment policies vary by accommodation type
  • No age restrictions for check-in; children welcome
  • No pets allowed; smoking and parties/events prohibited

Nearby Attractions

Gen Hakone Gora Review - Nearby Attractions

Gen Hakone Gora’s picturesque Hakone setting offers a wealth of nearby attractions for guests to explore.

Just 9.3 km from the ryokan, visitors can reach Hakone-Yumoto Station to access the scenic Hakone Ropeway. This iconic cable car system provides panoramic views of volcanic Mount Fuji and the Owakudani valley’s sulfurous hot springs.

Guests can also venture 48 km to Fuji-Q Highland, a popular amusement park known for its thrilling roller coasters and views of Mount Fuji.

Within the ryokan’s immediate vicinity, travelers can discover serene hot spring baths, traditional Japanese gardens, and historic Shinto shrines, seeing Hakone’s renowned natural and cultural heritage.

Dining and Cuisine

Gen Hakone Gora Review - Dining and Cuisine

At Gen Hakone Gora, guests can indulge in a culinary experience that celebrates the region’s renowned cuisine.

The ryokan offers a selection of dining options, including:

  • A traditional Japanese breakfast featuring local specialties like onsen tamago (hot spring eggs) and seasonal produce
  • Multi-course kaiseki dinners showcasing the art of Japanese haute cuisine
  • Outdoor barbecue evenings where guests can grill their own fresh seafood and vegetables
  • Afternoon tea service with a variety of wagashi (traditional Japanese sweets) and premium teas
  • Private in-room dining for a more intimate dining experience

The culinary team at Gen Hakone Gora takes pride in sourcing the finest local ingredients and presenting them with impeccable attention to detail.

Unique Features and Highlights

Gen Hakone Gora Review - Unique Features and Highlights

Beyond its exceptional culinary offerings, Gen Hakone Gora boasts several unique features that elevate the guest experience. Nestled in a geothermal area with nearby hot springs, the ryokan offers rejuvenating wellness options, including a sauna and access to natural hot springs.

Accommodation choices range from spacious family rooms to luxurious suites with tatami areas and open-air baths, some featuring balconies and thoughtful amenities like complimentary chocolates.

Guests consistently praise the exceptional customer service, with staff member Koto recognized for her outstanding attention to detail.

Whether seeking relaxation, natural beauty, or a truly immersive Japanese experience, Gen Hakone Gora provides a one-of-a-kind stay in the heart of the Hakone region.

Frequently Asked Questions

Is Late Check-In Available at Gen Hakone Gora?

Yes, late check-in is available at Gen Hakone Gora. The ryokan accepts arrivals from 15:00 to 18:00, providing guests with flexibility in their travel schedule.

Does the Ryokan Offer Any Discounts or Packages?

The ryokan doesn’t appear to offer any specific discounts or packages on its website. However, they may have occasional promotions or deals that customers can check for when booking their stay.

Can I Request Specific Room Features or Arrangements?

Guests can request specific room features or arrangements, such as balconies, coffee machines, or complimentary snacks. The ryokan offers a variety of suite types with open-air baths and tatami areas to suit guests’ preferences.

How Accessible Is the Ryokan for Guests With Mobility Needs?

The ryokan offers some accessibility features, though it may not be fully equipped for guests with significant mobility needs. Certain room types feature open-air baths and tatami areas, which could present challenges. Guests should inquire about specific accessibility requirements when booking.

What Are the Dining Options Near the Ryokan?

The ryokan doesn’t have an on-site restaurant, but there are several dining options nearby, including local Japanese eateries and cafes. Guests can easily access these within a short walking distance from the property.

The Sum Up

After a long day of exploring Hakone’s misty mountains and soothing hot springs, we found ourselves nestled in the heart of this enchanting region at a traditional ryokan that exceeded our expectations.

This gem offers a slice of authentic Japanese culture, wrapped in a package of exceptional service and diverse accommodation options. From the moment we slipped into our yukatas and padded across the tatami mats, we knew we were in for a treat. The surrounding natural beauty and bubbling geothermal springs only added to the sense of tranquility that permeates every corner of this inn.

Whether you’re a couple seeking a romantic getaway or a family looking to immerse yourselves in Japanese traditions, this ryokan hits all the right notes. It’s the perfect base for exploring Hakone’s treasures or simply soaking in the peaceful atmosphere.

Ready to experience this slice of Japanese heaven for yourself? Hit the button below to book through Booking.com. We use it for all our reservations – it’s free to use and usually offers competitive prices. Happy travels!