The Glacier Quest Cruise and Coach Package offers a unique opportunity to explore the stunning natural beauty of Alaska’s glacial landscapes. Departing from Anchorage, travelers embark on a scenic drive along the picturesque Turnagain Arm, followed by a captivating cruise to Blackstone Bay. Aboard comfortable catamarans, guests can witness the breathtaking views of glaciers, waterfalls, and diverse wildlife. While the food quality has received mixed reviews, the overall focus on customer experience ensures a memorable journey. Those seeking to enjoy Alaska’s striking natural wonders won’t want to miss this excursion.

This experience made our list of the 18 Best Cruises And Boat Tours In Anchorage.

Key Points

Glacier Quest Cruise and Coach Package - Key Points

  • Scenic drive along Turnagain Arm and 3.75-hour cruise to Blackstone Bay to experience glaciers, waterfalls, and wildlife.
  • Check-in at Hotel Captain Cook in Anchorage at 9:00 AM, with mobile ticket and photo ID required.
  • Onboard experience includes complimentary beverages, lunch options, and alcoholic drinks available for purchase.
  • Limited accessibility accommodations; specific requirements should be communicated to the operator.
  • Flexible cancellation policies allow full refunds up to 24 hours prior to the departure.

Overview of the Excursion

Glacier Quest Cruise and Coach Package - Overview of the Excursion

The Glacier Quest Cruise and Coach Package offers a scenic drive and cruise excursion from Anchorage.

The journey begins with a narrated coach ride along Turnagain Arm Drive, a designated Scenic Byway. After the 3.75-hour drive, travelers embark on the Glacier Quest Cruise to Blackstone Bay.

During the cruise, they’ll experience the breathtaking sights of glaciers, waterfalls, and wildlife. The excursion departs at 9:15 AM from the Hotel Captain Cook in Anchorage and returns to the same meeting point after the cruise.

With smooth catamarans, professional narration, and various dining options, the Glacier Quest Cruise promises an unforgettable Alaskan adventure.

Meeting and Pickup Details

Glacier Quest Cruise and Coach Package - Meeting and Pickup Details

At the Hotel Captain Cook in Anchorage, guests must present their mobile ticket and photo ID to Phillips Cruises staff at 9:00 AM to check in for the Glacier Quest Cruise.

After checking in, guests will need to show their ID in Whittier at 12:00 PM to receive their boarding cards.

The tour has a maximum capacity of 140 travelers, so guests are advised to arrive on time to secure their spot.

Once in Whittier, travelers will board the cruise to Blackstone Bay, where they’ll experience the scenic glaciers, waterfalls, and wildlife of the region.

Onboard Experience Highlights

Glacier Quest Cruise and Coach Package - Onboard Experience Highlights

Aboard the smooth-sailing catamarans, travelers can expect a comfortable and informative journey. A Chugach National Forest Service ranger provides professional narration, sharing their expertise on the region’s natural wonders. Complimentary coffee, tea, and ice water are available, while lunch options like wild Alaska smoked salmon chowder and vegetarian chili can be pre-ordered. The vessels are smoke-free, and alcoholic beverages, including signature drinks, are offered for purchase.

Onboard Amenities Details
Narration Professional narration by Chugach National Forest Service ranger
Refreshments Complimentary coffee, tea, and ice water; lunch options available for pre-order
Vessel Smoke-free catamarans; alcoholic beverages for purchase
Accessibility Limited ADA accessibility; infants sit on laps; service animals allowed
Onboard Facilities Restroom available; gift shop items for purchase

Food and Beverage Options

During the cruise, passengers can indulge in a variety of food and beverage options.

The cruise offers:

  1. Complimentary coffee, tea, and ice water to keep passengers refreshed throughout the journey.

  2. A selection of lunch options, including wild Alaska smoked salmon chowder and vegetarian chili, which can be ordered with 48 hours’ notice.

  3. For younger travelers, a kids’ meal is available.

Plus, alcoholic beverages, including signature drinks, are available for purchase.

The cruise’s smoke-free policy ensures a comfortable onboard experience for all passengers.

Accessibility and Restrictions

Glacier Quest Cruise and Coach Package - Accessibility and Restrictions

For travelers with accessibility needs, the Glacier Quest Cruise offers limited accommodations.

The tour isn’t wheelchair-accessible, and passengers must climb 3-5 steps to board the coach. Infants can sit on laps, and service animals are allowed.

Those with specific accessibility requirements should contact the tour operator. While the cruise aims to accommodate all guests, the nature of the tour and transportation may pose challenges for some.

Travelers are advised to review the details carefully and communicate any needs in advance to ensure a smooth and enjoyable experience.

Cancellation and Confirmation

Glacier Quest Cruise and Coach Package - Cancellation and Confirmation

Travelers receive confirmation of their booking unless they reserve the Glacier Quest Cruise within 4 hours of the scheduled departure time.

The tour operator offers flexible cancellation policies, allowing guests to receive a full refund if they cancel up to 24 hours prior to the experience. This policy provides peace of mind and flexibility for travelers who may need to adjust their plans.

Additionally:

  1. Confirmation is received at the time of booking, ensuring travelers have all the necessary details.
  2. Free cancellation is available up to 24 hours before the scheduled departure.
  3. Travelers should be aware of these policies when planning their Glacier Quest Cruise adventure.

Customer Reviews and Feedback

According to the customer reviews, the Glacier Quest Cruise and Coach Package has received a mixed reception.

While some guests praised the stunning scenery and wildlife sightings, others were disappointed with the quality of the food and the length of the cruise.

The crew’s professionalism and handling of issues also received mixed feedback, with some guests appreciating the knowledgeable ranger and engaging bus driver, while others felt communication could be improved, especially regarding cruise options and waiting times in Whittier.

Getting to the Cruise

Glacier Quest Cruise and Coach Package - Getting to the Cruise

Guests begin their Glacier Quest adventure by meeting at the Hotel Captain Cook in Anchorage at 9:00 AM.

They must present their mobile ticket and photo ID to Phillips Cruises staff before boarding the coach for the narrated drive along Turnagain Arm.

Once in Whittier, guests show their ID to receive their boarding cards at 12:00 PM.

The tour has a maximum capacity of 140 travelers.

To ensure a smooth boarding process, guests should:

  1. Arrive at the meeting point by 9:00 AM.
  2. Have their mobile ticket and ID ready.
  3. Be prepared to board the coach and ferry on time.

Recap

The Glacier Quest Cruise and Coach Package offers a unique opportunity to take in Alaska’s stunning natural landscapes. With a picturesque drive, a captivating cruise, and the chance to witness glaciers, waterfalls, and wildlife, the excursion provides a memorable experience. While the food quality has received mixed reviews, the overall focus on customer experience ensures a journey that showcases the breathtaking beauty of the region.