Exploring the natural wonders of Alaska’s Chena Hot Springs is a must-do for many visitors to Fairbanks. The half-day tour provides a convenient and relaxing way to experience this geothermal oasis, offering transportation, access to the therapeutic waters, and optional add-ons like the Ice Museum. While the tour generally receives positive reviews, there have been some concerns about the pickup process. For those seeking a rejuvenating escape from the city, this tour presents an enticing opportunity to take in the serene beauty of Alaska’s landscapes and discover why Chena Hot Springs has become a beloved destination for locals and travelers alike.
Key Points
- A half-day excursion from Fairbanks to Chena Hot Springs that includes transportation, admission, and hotel pickup/drop-off for a maximum of 14 travelers.
- Optional add-ons include an Appletini cocktail and a visit to the Ice Museum, both for an additional $20 each.
- The tour departs at 1:00 PM, providing ample time to enjoy the hot springs, and is not wheelchair accessible but has stroller accessibility.
- Travelers report mixed feedback, with concerns about the pickup process and logistics impacting overall enjoyment, though some find the tour relaxing and enjoyable.
- The tour has an overall rating of 2.5 out of 5 stars, indicating areas for improvement, particularly in the pickup process and consistency of the experience.
Tour Overview
The tour is a half-day excursion from Fairbanks to the Chena Hot Springs, with a maximum of 14 travelers.
Travelers will be transported in an air-conditioned vehicle and granted admission to the hot springs. Pickup and drop-off services at hotels are included, as well as gratuities.
Additional inclusions are an Appletini and a visit to the Ice Museum, both at an additional cost.
The tour departs at 1:00 PM, and drop-off service back to the hotels is provided.
While the tour isn’t wheelchair accessible, it’s stroller accessible, though infants must sit on laps.
Most travelers can participate, but it’s not recommended for pregnant individuals.
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Inclusions
The tour includes an air-conditioned vehicle to transport travelers from Fairbanks to the Chena Hot Springs.
Admission to the hot springs is included, allowing visitors to enjoy the relaxing, therapeutic waters.
Plus, the tour package provides pickup and drop-off services from hotels, ensuring a seamless experience.
Gratuities are also covered, relieving guests from having to worry about tipping.
On top of that, the tour offers the option to add-on an Appletini cocktail ($20 each, with ID required) and a visit to the Ice Museum ($20 each), providing a well-rounded experience.
Pickup Details
Travelers can select a pickup point when booking the Chena Hot Springs tour. The tour includes pickup and drop-off services at hotels in the Fairbanks area.
The tour departs at 1:00 PM, giving participants ample time to enjoy the hot springs and other activities. Customers are dropped off back at their hotels after the tour.
While the tour isn’t wheelchair accessible, it’s stroller-friendly, and infants can sit on laps. However, the tour isn’t recommended for pregnant travelers.
Accessibility Information
According to the provided information, the Chena Hot Springs tour isn’t wheelchair accessible.
However, the tour is stroller accessible, and infants must sit on laps.
Plus, the tour isn’t recommended for pregnant travelers, though most travelers can participate.
Here are 3 key points about the tour’s accessibility:
- Not wheelchair accessible
- Stroller accessible
- Infants must sit on laps, and pregnant travelers aren’t recommended
Negative Reviews
Among the negative reviews, some travelers reported issues with the pickup process that led to missed vacation time.
For instance, Patricia_B experienced a problematic pickup in January 2024, writing that the driver was late and unresponsive, causing her group to miss out on valuable time at the hot springs.
Similarly, other reviewers noted confusion around pickup locations and times, resulting in delays that cut into their planned activities.
While the tour give you a seamless experience, these logistical challenges appear to have negatively impacted some customers’ enjoyment of the Chena Hot Springs excursion.
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Positive Reviews
Despite the mixed feedback, some reviewers had a more positive experience with the Chena Hot Springs tour.
Janene_B, for example, described the tour as a "relaxing experience" with a "safe driver" and "beautiful scenery".
The tour’s inclusions, such as pickup and drop-off services, admission to the hot springs, and the ice museum, also seemed to impress some travelers.
The positive reviews highlighted three key aspects of the tour:
- Comfortable transportation
- Enjoyable hot springs experience
- Interesting ice museum visit
Rating Summary
Reflected in the mixed ratings, the Chena Hot Springs tour appears to have left travelers with varying levels of satisfaction.
The tour boasts only 6 reviews, with an overall rating of 2.5 out of 5 stars. While some guests praised the relaxing experience, safe driver, and beautiful scenery, others reported issues with the pickup process, leading to missed vacation time.
Notably, none of the reviews awarded 5 or 4 stars, suggesting room for improvement across the tour experience.
With a maximum group size of 14, the tour may need to address the consistency and quality of its services to earn higher marks from future participants.
Booking Information
The booking process for the Chena Hot Springs tour is straightforward, allowing travelers to conveniently select their preferred pickup location and secure their spot on the tour.
The tour departs at 1:00 PM, with pickup and drop-off services available at select hotels in the area.
Travelers should note that the tour isn’t wheelchair accessible, but stroller access is provided, and infants must sit on laps. Plus, the tour isn’t recommended for pregnant individuals.
To complete the booking, travelers can select from the following options:
- Admission to the Hot Springs
- Appletini ($20 each, ID required)
- Ice Museum ($20 each)
Recap
The Half Day Tour to Chena Hot Springs from Fairbanks provides a relaxing escape with convenient transportation and access to the therapeutic waters. While some travelers have reported issues with the pickup process, the tour generally receives positive reviews for its personalized experience and optional add-ons. Overall, it offers a chance to unwind and explore the natural wonders of Chena Hot Springs.
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