The island tour of Candelaria, La Orotava, La Laguna, Garachico, and Masca in Tenerife promises an enchanting day of exploration. Travelers can discover the charm of these picturesque towns, with the convenience of a comfortable, air-conditioned vehicle accommodating up to 30 guests. While the tour has received praise for its friendly guides and ample stop time, there have been some communication issues regarding pickup details. However, the tour operator remains committed to enhancing the overall experience based on customer feedback. With flexible pickup options and stroller-friendly accessibility, this tour seems poised to offer a personalized and memorable journey for families and groups alike.

About Your Stay

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - About Your Stay

  • Comprehensive tour of Tenerife, Spain, exploring charming towns including Candelaria, La Orotava, La Laguna, Garachico, and Masca.
  • Tour rated 3.5 stars from 12 reviews, accommodating up to 30 travelers for a personalized experience.
  • Includes air-conditioned vehicle transportation, with optional lunch available at an extra cost.
  • Not wheelchair accessible but stroller-friendly, with flexible pickup times based on accommodation location.
  • Tour operator responsive to customer feedback, with a customer-friendly cancellation policy.

Tour Overview

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Tour Overview

The "Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca" is a comprehensive tour that takes visitors on a journey through the diverse landscapes and historical sites of Tenerife, Spain.

This tour explores the island’s charming towns, including Candelaria, La Orotava, La Laguna, Garachico, and the picturesque Masca.

With 12 reviews and an overall rating of 3.5 stars, the tour offers an opportunity to experience the unique culture and natural beauty of Tenerife.

The tour isn’t wheelchair accessible but is stroller-friendly, and it accommodates up to 30 travelers, ensuring a personalized experience.

Included Amenities

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Included Amenities

This tour includes several amenities to enhance the overall experience for participants.

The tour offers an air-conditioned vehicle, ensuring a comfortable journey. Plus, a lunch is provided, though it comes at an extra cost of approximately €16 per person.

The pickup service is flexible, with pickup times varying based on the location of the traveler’s accommodation. While there’s no pickup available in Puerto de la Cruz, an alternative tour option that includes pickups in this area is offered.

  • Air-conditioned vehicle
  • Lunch (approx. €16 extra)
  • Flexible pickup times based on accommodation location

Pickup Information

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Pickup Information

While no pickups are available in Puerto de la Cruz, there’s an alternative tour option that includes pickups in this area.

Pickup times for the island tour vary depending on the location of the traveler’s accommodation. According to the tour information, pickups are provided, but the exact time may differ based on where you’re staying.

The tour has a maximum group size of 30 travelers and uses an air-conditioned vehicle for transportation.

It’s important to note that the tour isn’t wheelchair accessible, though strollers and infant seats are permitted.

Accessibility and Participation

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Accessibility and Participation

According to the tour information, the island tour in Tenerife isn’t wheelchair accessible, though strollers and infant seats are permitted.

The tour has a maximum group size of 30 travelers and operates near public transportation.

Participants can expect:

  • Strollers are allowed, making the tour accessible for families with young children.
  • Infants must sit on laps, but infant seats are available for their comfort and safety.
  • The tour isn’t suitable for those with mobility challenges, as it doesn’t accommodate wheelchairs.

Customer Feedback

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Customer Feedback

Customers have provided a mix of positive and negative feedback for the island tour in Tenerife.

Positive experiences include friendly drivers and guides who provide multilingual explanations, an enjoyable full-day tour with ample time at stops, and interesting places visited with historical insights.

However, some customers have complained about issues with communication regarding pickup changes, as well as the condition of visited locations and restrictions on food and drink on the bus.

The tour operator has responded to reviews, addressing concerns and thanking customers for positive feedback, indicating a willingness to improve the overall customer experience.

Cancellation Policy

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Cancellation Policy

The tour’s cancellation policy offers free cancellation up to 24 hours before the experience starts. This provides travelers with flexibility and peace of mind when booking their Tenerife adventure.

Key highlights of the cancellation policy include:

  • Complimentary cancellation available up to a day prior to the tour
  • Ideal for unexpected changes in travel plans or unforeseen circumstances
  • Ensures a hassle-free booking process and refund if necessary

With this customer-friendly policy, travelers can book the Island Tour with confidence, knowing they’ve the option to make adjustments to their plans without incurring any additional costs.

Booking Confirmation

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Booking Confirmation

Booking confirmation is promptly received at the time of reserving the Island Tour in Tenerife. This document provides all the necessary details, ensuring a seamless booking process. The confirmation includes:

Information Details
Tour Name Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca
Tour Location Tenerife, Spain
Inclusions Air-conditioned vehicle, lunch (approx. €16 extra)
Pickup Information Varies based on accommodation location
Cancellation Policy Free cancellation up to 24 hours before the experience

With the booking confirmation in hand, travelers can rest assured that their Island Tour in Tenerife is secured and ready for an unforgettable experience.

Host Response

Island Tour Candelaria, La Orotava, La Laguna, Garachico, Masca - Host Response

The hosts of the Island Tour in Tenerife actively engage with customer feedback, addressing concerns and expressing gratitude for positive reviews. They respond to both negative and positive experiences, demonstrating a commitment to improving the tour experience.

Some key aspects of their host response include:

  • Addressing communication issues and changes to pickup locations by providing clear explanations and alternatives.

  • Acknowledging concerns about the condition of visited locations and any restrictions on the tour.

  • Thanking customers for their positive feedback, highlighting the friendly guides, historical insights, and enjoyable full-day itinerary.

Questions About Staying Here

What Is the Typical Group Size for the Tour?

The tour has a maximum group size of 30 travelers. This allows for a more intimate experience and personalized attention from the tour guides.

Are There Any Dietary Restrictions for the Included Lunch?

The tour doesn’t specify any dietary restrictions for the included lunch. Customers should inquire with the tour provider about any special dietary needs when booking to ensure their requirements can be accommodated.

Is There an Option for a Private or Smaller Group Tour?

There doesn’t appear to be a private or smaller group option mentioned for this tour. The tour has a maximum group size of 30 travelers, though pickup times may vary based on accommodation location.

Can the Tour Be Customized to Visit Specific Sites?

The tour can be customized to visit specific sites, but this may involve additional fees or require booking a private tour. Travelers should inquire with the tour provider about customization options and associated costs.

Is There a Discount for Booking the Tour in Advance?

No, there doesn’t appear to be a discount for booking this tour in advance. The available information indicates the tour has a fixed price with no early booking discounts mentioned.

Worth The Stay

The Island Tour of Candelaria, La Orotava, La Laguna, Garachico, and Masca offers a comprehensive exploration of Tenerife’s charming towns. Despite some communication issues around pickup details, the tour receives praise for its friendly guides, ample stop time, and accessibility for families. The tour operator remains committed to enhancing the experience based on customer feedback.