This is our review of the JW Marriott Grosvenor House London:
This historic hotel, open since 1929, sits in a prime spot near Hyde Park and Buckingham Palace. It’s fancy but not stuffy, with modern rooms and helpful staff.
While most guests love the place, giving it high marks for cleanliness and service, some find it pricey for what you get. The hotel can also feel busy and impersonal at times due to its size.
Despite these minor drawbacks, the Grosvenor House is a solid choice for travelers who want a taste of old-world London luxury with easy access to top sights.
It’s especially good for first-time visitors to London who don’t mind splurging a bit, or for business travelers who need a reliable, well-located hotel with all the expected amenities.
Key Points
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The JW Marriott Grosvenor House London is a landmark hotel opened in 1929, popular among royalty and celebrities for its prime location and modern amenities.
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The hotel offers a prime location with a score of 9.3/10, allowing easy access to Hyde Park, Buckingham Palace, and Oxford Street, popular attractions in Westminster.
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Guests rate the hotel highly for its exceptional service, well-maintained facilities, and cleanliness, though the value for money is rated lower at 7.3/10.
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The hotel features a range of dining options, including the JW Steakhouse, Park Room, and several bars, catering to diverse culinary preferences.
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The hotel’s accommodation offerings include family rooms, non-smoking and accessible rooms, and concierge services to enhance the guest experience.
Hotel Overview
The JW Marriott Grosvenor House London stands out as a landmark hotel, having first opened its doors in 1929.
Located in the heart of Westminster, the hotel enjoys an excellent location score of 9.3/10 from over 1,157 reviews. Guests can easily access Hyde Park, Buckingham Palace, Oxford Street shopping, and other West End attractions.
With its rich history and illustrious clientele, the Grosvenor House has long been a favorite among royalty and celebrities.
Featuring a range of modern amenities, the hotel offers comfortable accommodations and professional staff, making it an attractive choice for discerning travelers seeking a refined and sophisticated stay in London.
Excellent Location
Nestled in the heart of Westminster, the JW Marriott Grosvenor House London boasts an excellent location score of 9.3/10 from over 1,157 reviews.
Frequented by royalty and celebrities, this landmark hotel enjoys prime proximity to some of London’s most iconic attractions:
- Hyde Park, a vast green oasis perfect for strolling, jogging, or relaxing.
- Buckingham Palace, the official London residence of the Queen.
- Oxford Street, a renowned shopping destination with high-street and luxury brands.
- West End theaters, showcasing world-class musicals, plays, and performances.
- Diverse dining and entertainment options in the vibrant West End neighborhood.
The JW Marriott Grosvenor House London’s central location makes it an ideal base for both leisure and business travelers exploring the best of London.
Guest Ratings and Reviews
Guests have overwhelmingly praised the JW Marriott Grosvenor House London, awarding it an overall rating of 8.1/10 from over 1,158 reviews. Key ratings include exceptional staff (8.6), well-maintained facilities (8.4), and exceptional cleanliness (8.6) and comfort (8.7). However, guests felt the value for money was only 7.3/10. Notable positive feedback highlights the hotel’s excellent location, cleanliness, and the exceptional service provided by staff members.
| Metric | Rating |
|---|---|
| Staff | 8.6 |
| Facilities | 8.4 |
| Cleanliness | 8.6 |
Facilities and Amenities
Ample on-site amenities complement the JW Marriott Grosvenor House London’s prime location. Guests have access to a fitness center, while families can book spacious rooms.
The hotel offers several dining options, including the classic American cuisine of JW Steakhouse and international fare at the Park Room.
Additional conveniences include:
- Private parking (with reservation)
- Free Wi-Fi in public areas (1 hour)
- Daily housekeeping and concierge services
- Business center with meeting/banquet facilities
- Accessibility features for disabled guests
The hotel’s thoughtful amenities and attentive service make it a well-rounded choice for both leisure and business travelers.
Dining Options
The JW Marriott Grosvenor House London offers an array of dining options to cater to guests’ palates. The hotel’s signature restaurant, JW Steakhouse, serves classic American cuisine for breakfast, lunch, and dinner. The Park Room offers an international menu with vegetarian and vegan selections. Guests can also enjoy drinks and light bites at the Red Bar, The Bourbon Bar, Corrigans Mayfair, Park Lane Market, and Ruya London.
| Restaurant | Cuisine |
|---|---|
| JW Steakhouse | Classic American |
| Park Room | International, Vegetarian, Vegan |
| Red Bar | Drinks, Light Bites |
| The Bourbon Bar | Drinks, Light Bites |
| Corrigans Mayfair | Dining |
Policies and Accessibility
As per the hotel’s policies, check-in is available from 3:00 PM, while check-out must be completed by 12:00 PM.
Children of all ages are welcome, though those 13 and above are charged as adults. Cribs are available upon request for guests with children aged 0-3, subject to availability.
Unfortunately, pets aren’t permitted on the premises, and special policies apply for group bookings of more than 9 rooms.
The hotel offers various accessibility features, including:
- Auditory guidance
- Visual aids
- Wheelchair accessibility
- Facilities for disabled guests
Nearby Attractions
Located in the heart of London’s West End, the JW Marriott Grosvenor House offers guests convenient access to a wealth of iconic attractions and landmarks. Just steps away, visitors can stroll through the lush greenery of Hyde Park, one of the city’s largest royal parks. Buckingham Palace, the official London residence of the Queen, is less than a mile away, allowing guests to witness the Changing of the Guard ceremony. For avid shoppers, the bustling Oxford Street, home to flagship stores and high-street favorites, is within easy reach. With its prime location, the hotel puts London’s top sights and activities right at your fingertips.
| Nearby Attraction | Distance | Time to Reach |
|---|---|---|
| Hyde Park | 0.1 miles | 2 minutes |
| Buckingham Palace | 0.8 miles | 15 minutes |
| Oxford Street | 0.5 miles | 10 minutes |
Accommodation Offerings
The JW Marriott Grosvenor House London offers a diverse range of accommodation options to meet the needs of its guests.
This iconic hotel features:
- Family rooms to accommodate groups and families
- Non-smoking rooms for those who prefer a smoke-free environment
- Accessible rooms equipped with features for disabled guests
- Concierge services to assist with any requests or special needs
- Daily housekeeping to ensure a comfortable and clean stay
With its prime location, exceptional amenities, and outstanding service, the JW Marriott Grosvenor House London provides an exceptional lodging experience for travelers exploring the vibrant city of London.
Common Questions
What Are the Check-In and Check-Out Times?
The check-in time is from 3:00 PM, and the check-out time is until 12:00 PM. These standard hotel policies allow guests to enjoy their stay and ensure the hotel can accommodate new arrivals.
Are There Any Special Services or Amenities for Children?
The hotel offers amenities for children, including cribs available upon request at no extra charge for kids aged 0-3, subject to availability. Children of all ages are welcome, though those 13 and above are charged as adults.
Is There a Dress Code for the Restaurants and Bars?
The hotel generally does not have a strict dress code for its restaurants and bars. Casual attire is typically acceptable, though some upscale venues may prefer smart casual wear. It’s best to check with the hotel for specific dress requirements.
Can Guests Use the Fitness Center for Free?
Guests can use the fitness center free of charge. The hotel provides access to its fitness facilities as an amenity for all guests staying at the property.
What Is the Cancellation Policy for Room Reservations?
The cancellation policy varies, but guests can typically cancel their room reservations without penalty up to 24 or 48 hours prior to arrival, depending on the reservation type and policies. Fees may apply for late cancellations.
The Last Word
Based on our recent stay, we can confidently say that the JW Marriott Grosvenor House London offers a luxurious and historic experience in the heart of Mayfair. We found its exceptional location, extensive amenities, and renowned service to be ideal for both business and leisure travelers seeking a refined and comfortable stay in London. During our visit, we enjoyed the hotel’s fine dining options and explored nearby attractions, confirming that guests can expect an unforgettable experience at this iconic property. If you’re interested in booking a stay at the JW Marriott Grosvenor House London, we recommend using the button below to check availability and prices on Booking.com, which typically offers competitive rates for this hotel.