Key West International Airport (EYW) offers a convenient hotel shuttle service that simplifies travelers’ journeys. This professional transport solution provides direct drop-offs within a 15-mile radius, including popular destinations near Mallory Square and Duval Street. Passengers can sit back and enjoy a scenic mini-tour showcasing the breathtaking Florida Keys while their luggage is handled. With all fees and taxes included, the shuttle service streamlines the travel experience. However, certain accessibility limitations apply, and passengers should confirm their booking details prior to arrival. Curious to learn more about this airport’s unique offerings?
Key Points
- The airport shuttle service provides private chauffeur transportation within a 15-mile radius of Key West International Airport (EYW) with direct drop-off at accommodations near Mallory Square and Duval Street.
- The scenic tour during the transfer includes highlights like Mallory Square, Key West Lighthouse, and the Overseas Highway, showcasing the Florida Keys’ natural beauty.
- The shuttle service is stroller accessible but not wheelchair accessible, catering to travelers with minimal mobility needs or luggage.
- Negative customer reviews indicate communication issues, reliability concerns, and an overall low rating, which may impact trust in the service quality.
- Additional charges may apply for trips exceeding the 15-mile service radius, and gratuities are not included in the service cost.
Service Overview
The Key West International Airport (EYW) offers a private chauffeur service for transfers to hotels within a 15-mile radius.
This service provides direct drop-off at accommodations, including those near Mallory Square and Duval Street.
The transfer includes a mini scenic tour of the island, allowing passengers to enjoy the stunning views of the Florida Keys during their ride.
The service includes a professional driver, hotel/residence pick-up and drop-off, all fees and taxes, and a miniature scenic route.
Gratuities aren’t included, and trips over a 15-mile radius may incur additional charges.
You can also read our reviews of more tours and experiences in Key West.
Scenic Experience
During the transfer, captivating scenery of the Florida Keys unfolds as the chauffeur navigates the mini scenic route. Passengers can enjoy stunning vistas of the island’s lush landscapes, vibrant turquoise waters, and iconic landmarks along the way.
Scenic Highlights | Duration |
---|---|
Mallory Square | 5 mins |
Key West Lighthouse | 10 mins |
Overseas Highway | 15 mins |
Fort Zachary Taylor | 5 mins |
The scenic experience provides a memorable introduction to the unique charm and natural beauty of Key West, setting the stage for an enjoyable stay.
Included Services and Fees
The Key West Airport hotel shuttle service includes a professional driver, hotel/residence pick-up and drop-off, and all applicable fees and taxes.
The service also provides a miniature scenic route, allowing passengers to enjoy the stunning views of the Florida Keys during their ride. Gratuities, however, aren’t included.
Trips over a 15-mile radius from the airport may incur additional charges. The shuttle service isn’t wheelchair accessible but is stroller accessible.
Pickup and Drop-off Process
Upon arrival at Key West International Airport, passengers should exit through Baggage Claims, where the driver will meet them curbside.
Confirmation of the service is received at the time of booking. The transfer service isn’t wheelchair accessible, but it’s stroller accessible.
Passengers should look for the driver waiting with a sign displaying the passenger’s name or the service provider’s name.
Once located, the driver will assist with luggage and escort passengers directly to their hotel or residence within the 15-mile service radius.
Customer Ratings and Feedback
While the Key West Airport Hotel Shuttle service give you a convenient and scenic transfer, customer reviews suggest room for improvement.
The shuttle service has received a low rating of 1.3 based on 3 reviews on Viator and Tripadvisor, with no 5-star, 4-star, or 3-star ratings.
Negative feedback highlights issues with:
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Communication: Travelers have reported difficulties in reaching the service providers and receiving timely updates.
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Reliability: Some customers have described the service as unreliable, with delays and no-shows.
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Potential Scam: One traveler even went as far as to label the service a "scam," further undermining trust in the shuttle’s quality.
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Accessibility and Accommodations
According to the information provided, the Key West Airport Hotel Shuttle service isn’t wheelchair accessible, but it’s stroller accessible.
This means the service can accommodate passengers with strollers, but it may not be suitable for those who require wheelchair transportation.
The lack of wheelchair accessibility may be a limitation for some travelers, as it restricts the service’s availability to a wider range of passengers.
While the service isn’t wheelchair-friendly, it still offers a convenient option for those who can easily board and disembark the shuttle with their luggage and any strollers they may have.
Pricing and Additional Charges
The service includes all fees and taxes, but gratuities aren’t covered.
Trips over a 15-mile radius from Key West International Airport may incur additional charges.
Passengers can expect the following:
- Professional driver for pick-up and drop-off at their hotel or residence.
- A miniature scenic tour of the island, allowing them to enjoy the stunning views of the Florida Keys.
The service isn’t wheelchair accessible, but it’s stroller accessible.
Booking and Reservation Details
Passengers can reserve the Key West Airport hotel shuttle service in advance through the airport’s website or by contacting the transportation provider directly.
Confirmation of the booking is received at the time of reservation. The service isn’t wheelchair accessible, but it can accommodate strollers.
Travelers should exit the airport through the Baggage Claim area, where the driver will meet them curbside.
The shuttle service provides a mini scenic tour of the island, allowing passengers to enjoy the stunning views of the Florida Keys during their ride to their hotel or residence within a 15-mile radius of the airport.
Frequently Asked Questions
Is There a Designated Pickup and Drop-Off Location at the Airport?
According to the information provided, the designated pickup and drop-off location for the private chauffeur service is curbside at the Baggage Claim area of the airport. Passengers should exit through this area to meet the driver.
Do I Need to Provide My Flight Details When Booking the Shuttle?
Passengers need to provide their flight details when booking the shuttle service so the driver can meet them at the designated pickup location upon arrival at the airport.
Is There a Limit on the Amount of Luggage I Can Bring?
The service doesn’t appear to have a stated limit on the amount of luggage passengers can bring. However, it’s best to check with the provider to ensure there aren’t any restrictions or additional fees for excess baggage.
Can I Request Stops Along the Scenic Route?
According to the service overview, passengers can request stops along the scenic route, though it may incur additional charges for trips beyond the 15-mile radius. The service give you a direct transfer, with the scenic views included as part of the experience.
How Far in Advance Should I Book the Shuttle Service?
For the shuttle service, it’s recommended to book at least 24 hours in advance. This ensures availability and allows the provider to coordinate the pickup and plan the scenic route.
Recap
The Key West International Airport’s private hotel shuttle service offers a convenient and scenic transfer option for travelers. With a professional driver, included fees, and a mini tour of the Florida Keys, it’s an appealing choice. While not wheelchair accessible, the shuttle accommodates strollers and requires passengers to confirm their booking and meet the driver at Baggage Claim. Overall, it provides a hassle-free way to reach popular destinations near Mallory Square and Duval Street.
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